ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

PMLesson's Ace the PM Interview

APRIL 26, 2022

Interested in getting help acing your data science or machine learning interview? Check out our complete Data Science Interview Prep Course.    Curious about following a data science career path? And as companies collect even more information, working with and understanding data is becoming a bigger priority.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Let’s dive in for details!

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

eG Innovations

FEBRUARY 17, 2020

If any of those services are impacted by a technical fault, the fault needs resolved fast. The major cloud services are monitored from head to toe, and the approach should be no different when it comes to your on-premises components, such as: Networking stack, routers, switches. Citrix Stack Monitoring Tools. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? To improve digital CX, start by offering an omnichannel customer experience, where data is synced across multiple channels and customers can enjoy a connected experience no matter where they are.

Customer Experience 81

Customer Experience User Testing Data Visualization Feedback Software 81

The Product Coalition

MAY 9, 2020

Product Data Management (PDM) is the process of collecting, organizing, storing, and sharing data within an organization. A Data Product Manager is like a Product Manager, but who focuses more heavily on Product Data Management. Without data, you’re just another person with an opinion’ – W.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs User Testing 90

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Feedback Software 92

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. The top ten instructional design tools on the market. I nstructional design tools vs digital adoption platforms. Let’s go!

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Software Review 93

Intercom, Inc.

FEBRUARY 10, 2021

Our latest updates to Series , Banners , Articles , and Resolution Bot , to name but a few, empower you to streamline your messaging workflows, improve team collaboration, and most importantly, create better experiences to meet your customers’ evolving needs. Where there’s no answer, there’s an article.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This year’s event is about sustainable innovation and using data to find the next breakthrough for your most pressing business challenges. The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . Register now. .

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Gainsight

SEPTEMBER 26, 2023

That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models. 70% of customers say understanding how they use products and services is very important to winning their business. Companies know onboarding is important.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

OCTOBER 20, 2022

In this article, we’ll be discussing what user onboarding is, why it's important for SaaS businesses and the best resources for learning how to onboard users. Thus, a user that follows through with your onboarding walkthrough or checklist should perform the first tasks required to find value in the service. Self-service support.

Onboarding KPIs 91

Onboarding KPIs Customer Experience Data Visualization Certifications 91

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

OCTOBER 7, 2020

Data is not the easiest field to master. Far from it, data science is as vast as it is complex. Luckily, as a Product Manager, no one expects you to be a full-blown data scientist. But the best Product Managers are data-driven, and there’s no doubt that the more you understand data, the easier your job in PM will be.

Data Visualization 69

Data Visualization User Testing Product Research Customer Experience 69

The Product Coalition

JUNE 1, 2020

We love talking about data. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. Here are the top five things that data can empower a PM to do. Don’t believe us?

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Amplitude blog focuses on data analytics in product management.

Blog 94

Blog Analytic Tools Research Software Feedback Software 94

Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Careers in programming are a good springboard as are those in sales, customer service, or marketing.

Data Visualization 90

Data Visualization Analytic Tools Technical Advisors User Testing 90

eG Innovations

AUGUST 23, 2022

Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined. Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale. The Azure Advisor score is also reported.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

JANUARY 26, 2023

In this article, we cover: What SaaS customer onboarding is and why it’s important. To run a successful SaaS onboarding process , first choose the right onboarding model (low-touch, white-glove , or self-service ). Use a tool to automate the onboarding experience and ensure a consistent customer experience.

Analytic Tools 95

Analytic Tools Feedback Software Customer Experience Data Visualization 95

Userpilot

DECEMBER 19, 2022

This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! B2c marketing strategies, on the other hand, target end consumers that are purchasing a product or service for themselves.

B2B 99

B2B User Testing Research Software Analytic Tools 99

Userpilot

MARCH 16, 2023

In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. One downside is the risk of choosing the wrong tool.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience User Testing 89

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. Then, look into your product usage data to find friction points. Triggering microsurveys at critical touchpoints and asking open-minded questions can still give you invaluable insight into your user experience. The good news?

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

UX Planet

JANUARY 24, 2024

And just like that, the idea for a new article was born. I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. This is where these tools come in handy to lighten the workload.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

JULY 7, 2023

LOL, I’m going to prove it to you in this article and the next one. The learning phase of your product and adoption phase becomes easier by iterating on product features based on real actionable user data, reducing friction points, and highlighting tools that make your product stick and easier to use. You don’t believe me?

Onboarding KPIs 99

Onboarding KPIs Customer Experience Feedback Software Customer Feedback 99

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. After you finish the course successfully, you get a course certificate. To complete a specialization, you need about 4–6 months and you will gain a specialization certificate. Verified certificates cost a fee.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers.

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

The Product Coalition

JUNE 17, 2020

The Importance of Data-Driven Product Managers If you don’t have a background in data science, managing data as a product manager can seem like a daunting task. For a music streaming service, for example, this might be playing a song. But it’s something you absolutely need to wrap your head around.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98

The Product Coalition

MAY 13, 2020

Product Operations, or Product Ops, is a role within a product team that facilitates the easy communication and sharing of resources and data between departments. Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources. Reducing Azure Cost. eG Innovations. The Challenge.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

DECEMBER 7, 2021

This article will walk you through all you need to know about a product designer vs a UX designer. In his words: “there are visual designers who only worry about the aesthetics. Then there are UX designers who do visual design plus a whole lot of other stuff.” Extracting insights from user research data.

UX 91

UX Research Software User Testing Analytic Tools 91

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. On the contrary, Zippia reports that group product managers earn $155,050 per year on average ($74.54

Product Management 52

Product Management Product Manager Certifications User Testing 52

The Product Coalition

MARCH 7, 2023

The product manager types I say are the empath, the visionary, the builder, and the data driven. The Data Driven PM On the opposite side of the spectrum is the Data Driven PM— the other 40% of people I’ve interviewed. Not data driven, not particularly empathetic, but solidly following prescribed steps to do their jobs.

Product Management 88

Product Management Product Manager Data Visualization Customer Feedback 88

Userpilot

FEBRUARY 3, 2023

In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Also, take this as a chance to collect data on the job-to-be-done (JBTD) to personalize their experiences later on. Effective strategies for primary onboarding: Greet users with welcome messages.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

Userpilot

NOVEMBER 20, 2022

In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer. Offer self-service support with an in-app resource center to allow customers to find instant help. Offer self-service options. What is real-time customer engagement?

Customer Experience 96

Customer Experience Feedback Software Analytic Tools User Testing 96

The Product Coalition

JULY 21, 2020

Product Coalition This Medium publication features articles from a wide variety of product professionals, giving you an unbiased 360 view of the product world today. Articles come from ProductPlan’s own expert team, as well as from interviews with industry leaders. Naturally, Courtside is also beautiful to look at!

Blog 78

Blog Data Visualization Product Management Product Manager 78

Userpilot

AUGUST 18, 2022

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Customer service is essential for nurturing positive customer relationships. Build a fully-loaded resource center with video tutorials , webinars, and help articles. Boosts brand awareness.

User Testing 93

User Testing Customer Experience Customer Feedback Feedback Software 93