Userpilot
NOVEMBER 24, 2022
Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.
Product Management University
JUNE 21, 2023
It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. To that end, writing through the lens of the customer and what they do is far more beneficial than content that’s written through the lens of your product and the problems it solves. What gets their attention?
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Product Innovation Educators
JUNE 8, 2020
But, you can get the key insights now, long before the book is published. 4:35] Can you walk us through your 5-stage innovation process outlined in the Harvard Business Review article you wrote with Steve Blank (see link below)? ” Next prove that you have a viable solution and a way of deploying that solution to the customer.
Business of Software Conference
NOVEMBER 1, 2023
’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Your customers must be invested from the first moment they use your product.
Product Innovation Educators
OCTOBER 21, 2016
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. In addition to the above article for conducting an interview script, create questions that explore (1) the problem, (2) existing alternatives, and (3) customer segments in 7 steps.
Nulab
JANUARY 27, 2021
In this article, we’ll look at the pros and cons of virtual meetings and then share some tips to help you hone your virtual meeting etiquette. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base.
The Product Coalition
OCTOBER 11, 2019
But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. In this article I want to introduce you to the 6 best platforms for attending these courses. Prices start at $400/user/year. Related articles: What is Product Management?
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