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Userpilot
MARCH 25, 2024
What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Reduce churn with proactive customer service.
Userpilot
MAY 20, 2024
They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you.
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Userpilot
FEBRUARY 22, 2024
Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.
Product Management University
JUNE 21, 2023
Developing a content strategy for product marketing requires an approach similar to product positioning. It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. 5 Steps For Building a Winning Content Strategy 1. This will expand your audience reach.
Userpilot
NOVEMBER 24, 2022
Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.
Userpilot
MAY 19, 2021
SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. SEO Keyword Research. Product-led Growth. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. SaaS Content Marketing.
Product Innovation Educators
JUNE 8, 2020
How product managers can lead innovation and help transform their organization. You’ll hear the details in the discussion, but the five steps are called: sourcing, curation, discovery, incubation, and. But, you can get the key insights now, long before the book is published. 23:45] Discovery. transition.
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