Userpilot

OCTOBER 20, 2023

In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Personalize the customer experience , for example, through tailored onboarding. Implement a retention dashboard to track vital metrics across user segments. Let’s get to it.

Data Visualization 85

Data Visualization User Testing Customer Feedback Analytic Tools 85

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. For example, it can shed light on what makes your detractors dissatisfied with the product.

User Testing 92

User Testing Product Research Research Software Feedback Software 92

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. NPS follow-up question is a common example where you can include an open-ended question to collect more qualitative feedback. Open-ended question examples 1.

Customer Feedback 71

Customer Feedback Data Visualization Feedback Software User Testing 71

Userpilot

MAY 14, 2023

Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. For example, you can use the insights to personalize the onboarding process for new users and increase the trial-to-paid conversion rates.

Feedback Software 85

Feedback Software User Testing Customer Feedback Analytic Tools 85

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. William Stanley Jevons (1835–1882). Think of a “utility” as a great glass of drinking water.

Analytic Tools 121

Analytic Tools Data Visualization Software Review Customer Experience 121

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. Examples of AI in marketing abound all around us today. But it’s more than just a keyword tool.

Data Visualization 62

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 62

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. One of the deciding factors for the fintech market to be that voluminous is banks investing in and supporting technological development. What is fintech?

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Userpilot

JANUARY 20, 2022

Looking at tooltip examples from other SaaS businesses is a great way to save yourself the time and hassle associated with trying to do it all from scratch. So allow us to share some of the most striking tooltip examples with you. Intercom tooltip example. Top 8 tooltip examples used in SaaS. Feature discovery.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Customer Experience User Friction 87

Userpilot

MARCH 25, 2024

In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. Tracking user interactions can help companies develop user-centric features, identify friction points , and increase product adoption and retention. User persona example. Increase product value. Reduce drop-offs.

Data Visualization 88

Data Visualization Customer Feedback User Testing Customer Experience 88

eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Examples for SaaS, PaaS and IaaS. Libraries and Integrated development environment (IDE). Platform as a Service (PaaS). IaaS Use Cases.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? In this article, we’ll take a quick look over what a user persona is and how to create one. In this article, we’ll take a quick look over what a user persona is and how to create one.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. Here’s a great example of Jira’s “feedback button.”. Best in-app survey examples to inspire you. Keep in mind why your customers are one step away from churning, and develop personalized offers.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Product Research 84

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Userpilot is a good example of such positioning. Userpilot’s dashboard with some of its onboarding features.

Research Software 94

Research Software Feedback Software Analytic Tools Positioning 94

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. In this article, we examine what you can achieve with the product analytics software from Hubspot. For example, you can use the Hubspot contact and company data to optimize Pendo’s user segmentation feature.

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 88

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. For example, I’ve shown you 6 easy bug reporting tricks , answered the 4 W’s of bug reporting and gave you some insights on bad bug reports. And trust me, it’s not going to be boring.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Extract feature development insights. Ensure better resource allocation : With a clear understanding of which features are most impactful, it becomes easy to focus time and money on developing features that offer the highest return on investment. Best practices for optimal results.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Weak Development Team 84

Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Here’s a passive feedback example from Miro. For example, if users submit a feature request , let them know it’s on the product roadmap. Tell them how important their request is to you.

Feedback Software 83

Feedback Software Customer Feedback Customer Experience User Testing 83

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Sentiment distribution.

Data Visualization 73

Data Visualization Dashboard Customer Feedback User Testing 73

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. For the sake of brevity, here are a few examples of the types of analytics tools at your disposal: Product analytics tools. Analytics dashboards.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Usersnap

AUGUST 31, 2019

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples. And your own!) What is a good question to ask?

User Testing 95

User Testing Feedback Software Customer Feedback Data Visualization 95

Product Talk

FEBRUARY 14, 2024

The developers found it engaging and we had good discussions in which we could focus on opportunities rather than solutions. Another benefit Tali observed was that this increased transparency led to greater trust in the development team among business stakeholders. “It was a great experience,” says Tali.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

MARCH 7, 2024

These are the main questions the article explores. Gamifying the customer experience , for example with leaderboards, celebration animations, or progress bars , makes it more engaging and increases retention. For example, this could involve social media interactions, newsletter consumption, or communication with customer support.

Analytic Tools 90

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 90

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Six methods to identify behavioral patterns that influence user behavior.

Data Visualization 86

Data Visualization Feedback Software Analytic Tools Research Software 86

Userpilot

FEBRUARY 29, 2024

In this article, we answer the question: how does user behavior analytics work? It helps you understand which features are most and least popular, guiding development resources towards what matters most to customers. Userpilot’s product usage dashboard. Features and events dashboard in Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software User Testing 84

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. For example, businesses with an above 80% renewal rate are generally considered healthy. Most SaaS products, for example, set usage limits for lower-tiered user accounts.

Feedback Software 77

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 77

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Ideas from feature request surveys for developing product roadmap. For example, you can introduce your advanced features to the power users with timely product announcements.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. Dashboard in Heap. We also look at Userpilot as an alternative to these two tools.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. For example, imagine your company is experiencing high churn rates.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Experience 90

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. What are product metrics? ” moment.

Onboarding KPIs 71

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 71

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. For example, you can use it to identify the most popular user actions after visiting your homepage. Userpilot dashboard. New User Activation dashboard in Userpilot. Behavior Flow analysis was one of the key reports in General Analytics.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Userpilot

OCTOBER 15, 2023

These are just a few of the questions we tackle in this article. So if the aim of the project is to build software, LOE wouldn’t include the discovery , design, and development. In this article, I’m going to use the term in the wider sense. What are some examples of level-of-effort activities? Let me explain.

Customer Experience 97

Customer Experience Data Visualization Definition Feedback Software 97

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development. Welcome survey example. Example of gamification.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Userpilot

AUGUST 5, 2023

You can establish goals by determining what specific questions you wish to answer or insights you need that would help you improve business performance, enhance user experience, or develop products. You would want to choose the software that best suits your business requirements, which will discuss later in the article.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 85

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Let’s you build custom dashboards and reports in minutes. The drag and drop dashboard creator experience is just the start.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

The Product Coalition

AUGUST 23, 2023

Image created by the author In this article, we will explore the key use cases in retail banking where Conversational AI is set to play a pivotal role. Image created by the author Examples of Conversational UI in Banking. Examples include: When is my next credit card payment due? How can I do that?”

Artificial Inteligence 102

Artificial Inteligence Banking Technical Review Systems Review 102