Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Sentiment distribution.

Data Visualization 99

Data Visualization Dashboard Customer Feedback User Testing 99

Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. TL;DR Userpilot custom analytics dashboards allow you to display multiple reports in one place.

Data Visualization 105

Data Visualization Dashboard Analytic Tools Customer Feedback 105

Userpilot

NOVEMBER 7, 2024

In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment. Reporting and dashboards.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. Appsee is a mobile app analytics platform that focuses on qualitative data and is designed to help inform UX decisions. Where do you start? What tools do you use? How do you manage all of that data?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

UX Planet

FEBRUARY 5, 2025

This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). An expertly crafted UX design ensures that customers glide through your site like butter on a hot skillet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

MAY 27, 2025

This article breaks down what mobile app tracking is, why it matters, and methods to do it well. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. What does that tell you?

Analytic Tools 93

Analytic Tools Research Software Feedback Software Data Visualization 93

Product Talk

SEPTEMBER 4, 2024

While I spoke with Claire and Christophe for this article, we’ll also hear a bit about other continuous discovery champions from Botify. But Christophe suggested that they map out all the tasks between PMs, UX, and UI (they had both distinct roles at that stage). There was no ill intent, just that silos reassure older organizations.”

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Product Research Onboarding KPIs CTO Coach Research Software 261

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! What is microcopy UX? Why is it important to write a great UX microcopy?

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

OCTOBER 31, 2024

In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Creating an expansion revenue dashboard with Userpilot without coding. While “use data to drive decision-making” sounds obvious, there’s a HUGE gap between saying it and doing it well.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Let’s dive right in!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

NOVEMBER 30, 2023

What is the UX research process? These are only some of the questions that the article tackles. It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. Each UX research project should start with goal setting and formulating research questions. Why is it important?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Step-by-step process to perform behavioral pattern analysis and improve your UX. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 90

Research Software UX Development Books 90

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please let us know at support@producttalk.org.

Analytic Tools 312

Analytic Tools Research Software Product Research User Testing 312

Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. In this article, though, our focus is on how you can improve the user onboarding process for your users. Some of the most common ones include: 1.

Feedback Software 98

Feedback Software Research Software UX User Testing 98

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. In this article, we examine the six-step process to creating effective visuals and best practices that can elevate the quality and impact of your visuals.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

APRIL 16, 2025

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests. In other words, you resolve issues faster.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Product Talk

JANUARY 24, 2024

Jess shared the specific wording she used that ultimately led to replies: Subject: UX Research chat about Sustainability? Hi <name> My name is Jess and I’m a UX Researcher based in Melbourne. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement.

Research Software 302

Research Software Feedback Software User Testing Customer Experience 302

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. Develop a contentstrategy Outline the content type, such as videos, quizzes, articles, and interactive activities. To achieve that, make sure the content isdiverse.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. As a mobile-friendly solution, UXCam’s offers push notifications, so your support and UX teams can connect with specific user segments more easily.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 146

The Product Coalition

JUNE 28, 2020

Headspace app is one of such rare Apps and is the topic of this article. However neither its meditation nor its fun UX and quirky animations are the topic of this article. A pioneer in the literature related to Habit-forming products. However before explaining the term ‘Facilitator’ let us quickly get to know what Headspace is.

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Feedback Software Customer Experience User Testing Customer Feedback 183

UX Planet

JANUARY 16, 2024

Example: User Journey Map Infographic In this article you are going to know below points on User Journey Map 1. Where to do user journey map in the UX process ? Where to do user journey map in UX process Discovery and Research Phase: Objective: Understand user needs, pain points, and behaviors. Type of user journey maps 4.

Data Visualization 96

Data Visualization User Testing Customer Feedback Customer Experience 96

Userpilot

MARCH 9, 2025

This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 77

Research Software User Testing Analytic Tools Feedback Software 77

Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

FEBRUARY 9, 2025

This article will cover: Why combine quantitative, qualitative, and visual data? ” NPS Survey Dashboard in Userpilot. Userpilot event tracking dashboard identifying user trends and drop-offs. Lisa, our UX researcher who shared the same struggle, has utilized Userpilot to find suitable candidates for interviews.

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Unified web and mobile experience: With Userpilot, your team can effectively track user behavior across web browsers and native mobile platforms from a single, unified dashboard. Our platform is optimized for speed and faster UX iterations. Lets dive in!

Software Review 69

Software Review Onboarding KPIs Data Visualization Analytic Tools 69

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. This article will highlight 23 of the best UX research tools available in 2024. TL;DR UX research tools help collect and analyze data on user interactions to improve product usability and satisfaction.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

The Product Coalition

NOVEMBER 29, 2022

Card layout The card layout trend is relatively new in UX design (popularized by Facebook and Twitter) but has already won many supporters. Check this article to find some event ideas Example of mobile app storyboarding UXCam funnel showing the checkout flow of an e-commerce app. Need some inspiration? Need some inspiration?

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Analytic Tools Research Software Data Visualization Technical Review 147

Userpilot

MARCH 5, 2025

User analytics: The custom analytics dashboard provides a centralized view of customer data, allowing you to segment, filter, and analyze user behavior. Analytics dashboard in Userpilot. Customization options Pendo provides limited customizations when building dashboards, creating surveys, or reporting customer data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

UX Planet

SEPTEMBER 26, 2024

In this article, we will dive deep into the fascinating world of human memory and uncover practical insights that can enhance your design process. Here are some key characteristics of human memory and tips on how to apply them in your UI/UX designs. People may need help retaining information about the flow, buttons, and actions.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

AUGUST 17, 2024

This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics. A click tracker is a tool used for UX tool tracking that records and analyzes where users click in your app or on your website, landing page , or email.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

MARCH 24, 2025

This article shares exciting mobile product manager roles and showcases standout candidates in the field. Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation. Proficiency in Figma and strong UX & UI skills.

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Analytic Tools Research Software Feedback Software User Testing 52