The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

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Research Software Data Visualization Software Review Technical Review 155

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

ProductPlan

OCTOBER 6, 2022

A blank page, much like the one I’m using to write this article, used to scare me. These days I look forward to starting research and discovery with nothing but a hypothesis. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. A new product can feel the same way.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. This is my motivation behind writing this article. This article explores multiple aspects of product management. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

BrainMates

APRIL 8, 2020

It was the last day the whole Brainmates Team was in the office together before shifting to remote working for who-knows-how-long. In the past two months, the coronavirus had shifted from being a worrying news article and a nuisance for travellers, to a global pandemic that changed all our lives and posed serious problems to our business.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Quickly jump to the best suitable section of this article ? Definition of 1-to-5 Rating Scales Surveys 5 Types of 1 to 5 Rating Surveys 1.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

UX Studio

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. But you do not have resources (such as time, incentives, tools) to actually get them.

Product Research 95

Product Research User Testing Research Software Data Visualization 95

The Product Coalition

MARCH 29, 2021

Personally, I think being open in realising when a feature has taken a toll is an art and unfortunately few teams depict the benefits behind it. It can save you some precious time on research, AB testing etc. Very specific customer need aka focus on a niche How often do you conduct qualitative research and interview customers?

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Weak Development Team User Testing Customer Experience Product Research 109

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. In this article, we’ll give you the lowdown on what one is, why you should do one, and how to get started on your own. Of course, he goes on to eat his words? —

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

The Product Coalition

JULY 11, 2022

Learn how to build a DEEP backlog and conduct productive refinement calls in order to maintain a happy and agile team. Is the work well distributed throughout the team, or are some overwhelmed while others with too much spare time? A not well refined backlog causes many problems for the team. Let's start with a reflection.

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Weak Development Team User Testing Product Research Customer Experience 107

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. You’ve generated interest in your software. Value Proposition.

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Reporting Tools User Testing Research Software Product Research 140

Userpilot

FEBRUARY 17, 2022

You should read this article if you’re looking for a quick recap. If you haven’t read the book…well, you are definitely missing out. Continuous discovery is the process of conducting small research activities through weekly touchpoints with customers, by the team who’s building the product.

Product Research 98

Product Research Framework User Testing Research Software 98

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. To demonstrate this power of (un)predictability, Wiebe shared an example of when she and her team wrote test copy for a fashion website landing page. Words are actually free. Now, getting them wrong is expensive.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Userpilot

JUNE 11, 2020

As a SaaS company, you have probably been at this cross-roads a few times. You need to implement new software to get a certain job done and you are wondering: Should we buy a third-party tool, or build our own custom solution from scratch? Contents: Building your own solution: The pros.

Research Software 69

Research Software Customer Experience User Testing Data Visualization 69

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams.

Books 52

Books Research Software Product Research Reporting Tools 52

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

Tyner Blain

OCTOBER 23, 2023

When developing a product strategy you have to do a couple things – you have to both develop a strategy designed to support the company’s strategy, and you have to express it an a way which makes it actionable. As a leader, she could express intent and rationale, and her teams could trace their efforts back to her purpose.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? In this article, I will delve into the real-life examples and common challenges with each of those layers, as well as how to overcome those challenges. Henry Ford left us with some open questions. “If

User Testing 110

User Testing Data Visualization Customer Feedback Customer Experience 110

UX Studio: Product Management

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. But you do not have resources (such as time, incentives, tools) to actually get them.

Product Research 52

Product Research User Testing Research Software Data Visualization 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. Clarity enables the team to translate the choices into a functional product that creates value. So as you make choices, package the strategy into a document, and share it with the product team, keep four words in mind?—?a A yes with a weak how or a no receives a zero.

Product Strategy 124

Product Strategy Strategy User Testing Weak Development Team 124

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. By definition, brand strategy makes up a long-term plan which helps every employee communicate about your brand.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

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Weak Development Team Research Software Product Research Leadership 131

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. Influence without authority is the skill of driving product development and ‘telling people what to do’ without formally being authorized to do so.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Userpilot

APRIL 9, 2020

They are the so-called microsurveys – and more and more SaaS companies are using them to collect valuable data – often right in their products. So it’s safe to say that microsurveys are an integral part of the product development cycle. Firstly, they’re generally shown within your app. The NPS survey.

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Intercom, Inc.

JANUARY 27, 2022

More, while women have been taking more and more jobs among top technology executives, at big U.S. firms, only 18% of chief information officers or chief technology officers are women. ” Recently, myself and the Content team were discussing the different ways we could approach this important topic.

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Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. Researchers then asked the students what they believed had influenced their mood. It’s from another team, so you can be completely honest with me. I have just been tasked to research the idea.

User Testing 126

User Testing Product Research Customer Experience Weak Development Team 126

The Product Coalition

JULY 10, 2019

If you are a junior product manager or someone who is inquiring about the role, you might find the role duties a bit confusing as the role won’t seem to have any precise or consistent definition. Some of the skills that the course guarantees you will learn are user research, prototyping, design validation, and product deployment.

Research Software 60

Research Software Feedback Software User Testing Customer Experience 60

The Product Coalition

DECEMBER 11, 2023

Since there are many articles about making things simpler, I want to put the focus here on making things more valuable. A customer persona is a great tool here since it helps you get into their general mindset and not just the specific interaction with your product. To sum things up, this post is not about good and bad decisions.

Customer Experience 78

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The Product Coalition

SEPTEMBER 23, 2020

While they might keep localization in mind, all they do is simply translate the website copy which predictably leads to poor results. The trick is, Asian audience loves to learn as much information as possible about the product before buying it, so Coca-Cola clearly did some quality research before launching the Japanese website.

User Testing 109

User Testing Research Software Customer Experience Product Research 109

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

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Books Technical Review Research Software Data Visualization 138

PMLesson's Ace the PM Interview

MAY 15, 2022

Maybe you're thinking about jumping into the field but want to learn more before making any definitive moves. Specifically, UX designers sit at the intersection of product design, market research, interaction design, product strategy, human computer interaction, visual design, and more! Let's get to it!

UX 52

UX User Testing Data Visualization Product Research 52

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

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Roadmap Weak Development Team Leadership Research Software 167

UX Studio

MAY 8, 2018

Competency maps help assess a designer or researcher’s unique combination of capabilities, to find out where they are and where they are going. Good team competency management is key for high-quality work, so, we recently mapped the whole team. In this article, we present a step-by-step guide on how to do it yourself.

Data Visualization 86

Data Visualization Customer Experience User Testing Weak Development Team 86

Usersnap

MARCH 6, 2019

There are many instances where the process of asking for feedback has actually deterred customers or prompted them to submit bad reviews out of annoyance. This approach is informal and renders quick results, both for the customer and support team. Source: Harris Research). Might offer users a bad experience.

User Testing 66

User Testing Customer Feedback Feedback Software Customer Experience 66

The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ).

Product Management 92

Product Management Product Manager User Testing Product Research 92