Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. This is our sustainable, repeatable planning and prioritization framework. Book a demo here.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Mind the Product

JUNE 5, 2017

There are thousands of articles that describe how to build a product once requirements have been set. Product principles provide a framework for product decision making at all levels in an organization. It’s not a roadmap or a KPI. When we develop Pay.com, these are our product principles: We are not a bank.

Banking 116

Banking KPI Vision Customer Experience 116

Userpilot

JULY 6, 2021

That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. SaaS product growth strategy #2 – Product development. SaaS product growth strategy #3 – Market development. SaaS product growth strategy #2 – Product development.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. This requires product managers to maintain a well-organized, streamlined process of product development. Let’s get started! Let’s start with defining the long term goals.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Gainsight

OCTOBER 17, 2019

You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! Think about the framework that you want to use that will result in the best dialogue. It’s important that these conversations are done with just as much objectivity as its KPI counterpart.

Data Visualization 45

Data Visualization Analytic Tools Research Software Feedback Software 45

The Product Coalition

AUGUST 26, 2022

Articles with life hacks on how to solve the “Sales vs. Marketing” problems are all over the web. That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. We could write a separate article to describe the way we study every system.

Analytic Tools 119

Analytic Tools Research Software KPI Data Visualization 119

Userpilot

DECEMBER 13, 2021

Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. But how do you know if you’re tracking the right KPIs? In this article, we’ll cover: How KPIs, OKRs, and Metrics differ from each other.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

JANUARY 23, 2023

With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. In this article, we’ll discuss everything you need to know about customer success OKRs, including 20+ examples of how they can be used effectively. ” KPI vs. OKR.

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. Do you want to get this article in your inbox?

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more. You can read this article from beginning to end or you can use the links below to jump to any question.

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

Userpilot

MAY 23, 2022

Developing and optimizing sales funnels is a key part of SaaS product growth. According to the Pirate metrics framework, there are 5 stages in a sales funnel: acquisition, activation, retention, referral, and revenue. Product-led SaaS companies can use the Pirate metrics framework, developed by Dave McClure.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Mixpanel

JULY 21, 2020

In this article, I’ll walk you through a simple evaluation you can conduct to help answer this question. A ‘video engagement’ KPI might look like this in Mixpanel : Before you can begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. First principles. The short, TL;DR answer.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

Mixpanel

JULY 21, 2020

In this article, I’ll walk you through a simple evaluation you can conduct to help answer this question. A ‘video engagement’ KPI might look like this in Mixpanel : Before you can begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. First principles. The short, TL;DR answer.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. This article is our first deep dive in a series on the north star metric. In this article we’ll cover: What is a north star metric and why does it matter? What are some examples of good north star metrics?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

The Product Coalition

JANUARY 12, 2020

Read this article if… You don’t have time to read Measure what Matters You want to move to OKRs, but are finding it hard to sell the idea internally or are a bit confused about the implementation process. The screenshots in this article are from an OKR performance tool called OHNO which no longer exists. that means you can’t use it.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Imaginary Cloud - Design

APRIL 7, 2021

Additionally, the UX Audit report provides the "issue impact" and measures the "recommendation effort" Even though these scores do not aim to convey a precise percentage of impact on the KPIs, they are a great way to guide the decision-making process regarding project planning. Found this article useful? Conclusion.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Userzoom

DECEMBER 11, 2019

The right of every person to be able to access any digital product, no matter their disability, will finally become a mainstream concern, rather than just an afterthought and will become baked into product development. Sharpen your KPI skills and understand the basics of budget management in a corporate environment.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Modus Create

JULY 8, 2022

Companies like Microsoft, Verizon, Volkswagen, Pfizer, Sony, and Amazon are reaping the benefits of development and delivery at scale. In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Longer Development Periods.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95