The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. This approach just doesn’t work.

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Weak Development Team Analytic Tools Data Visualization Customer Experience 60

Product Talk

AUGUST 16, 2023

And she’s also always happy to coach the members of the Product Talk team in how to develop our own continuous discovery skills, too. While Welena’s role at Product Talk is not strictly as a product manager, that doesn’t stop her from developing and practicing her continuous discovery skills. You can submit your story here. .

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Product Research Weak Development Team User Testing Customer Feedback 169

Intercom, Inc.

AUGUST 13, 2019

As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. It works best when customers need answers to recurring straightforward questions, status updates, or help finding a specific resource.

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Data Visualization Customer Experience User Testing Customer Feedback 279

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

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eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 52

The Product Coalition

JULY 2, 2020

That’s the magic of product development! Understand Their Individual Strengths and Weaknesses Design encompasses more than one thing. it doesn’t necessarily mean they’re a bad designer. It just means that you’ll need to work around their strengths and weaknesses.

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Weak Development Team Product Management Product Manager Data Visualization 144

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Talk to the developers and engineers.

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The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

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Userpilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Let’s dive in!

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Customer Feedback Feedback Software Customer Experience User Testing 98

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. 3: Poor customer service or experience with the sales teams can make customers churn. moment faster. #3:

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Feedback Software Research Software User Testing Customer Experience 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. These books will help you develop the skills that lie under the surface to help you become a more well-rounded product manager and leader.

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The Product Coalition

AUGUST 25, 2022

Poor quality testing results in higher expenses. However, the project budget doesn’t typically give resources for unplanned tests. Having a listing of goals helps the team perceive what insights every one of the tests provides them, and conjointly simplifies the testing method itself.

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Feedback Software Reporting Tools Product Research Testing 116

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

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Reporting Tools Feedback Software Agile User Testing 130

The Product Coalition

JUNE 24, 2022

Every other day I seem to come across several new articles describing how to pass the infamous product manager interview. Apparently, what I don’t see is many articles aimed at helping people understand what the product manager position is actually like, and whether it is a good fit for them?

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The Product Coalition

DECEMBER 27, 2023

Next, let’s talk development hours. If you’re a tech-savvy DIY enthusiast, you might spend less on development hours. However, if coding and blockchain sound like alien languages to you, hiring a professional developer is the way to go. Plus, if you’re tech-savvy, you can save on development costs.

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Technical Review Research Software Weak Development Team Certifications 107

Tyner Blain

OCTOBER 3, 2023

Tversky and Kahneman developed the idea of anchoring bias in their research – we know that how you set it up when communicating is how people will interpret it. Many leaders of product teams I’ve met also focus on their version of a faster elevator. You are biasing explicitly when sharing clarity of purpose.

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Weak Development Team User Testing Research Software Product Research 52

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Why are customer touchpoints important?

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Analytic Tools Feedback Software User Testing Customer Experience 98

Product Innovation Educators

JULY 17, 2023

Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management. Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy.

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Telecommunications Research Software Feedback Software User Testing 95

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Poor prioritization and external pressure are also common causes. But worry not! Book the demo!

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Feedback Software Analytic Tools Research Software User Testing 105

Product Innovation Educators

AUGUST 26, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. HBR study – team members, not leaders, more responsible for innovation. Instead, it is how team members interact and their accomplishments that drive innovation.

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Weak Development Team Customer Feedback Product Management Product Manager 49

UX Studio: Product Management

MARCH 12, 2024

While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article. Who Should Be Reading This?

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Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience.

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Product launches User Testing Product Research Analytic Tools 104

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. If you’ve ever felt the pains of uncertainty or the fear of wasting precious resources, then read on. Utilize available resources: Even with a limited budget, you can gather some meaningful data.

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Branding User Testing Product Research Data Visualization 89

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

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Research Software Feedback Software Analytic Tools Positioning 98

Split

MARCH 29, 2024

A production environment in software development is the final stage where applications meet end-users. Furthermore, clearly distinguishing the production environment from the staging, testing, and development environments is a fundamental step in the software development process.

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Feedback Software User Testing Data Visualization Product Research 52

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. If you’re looking for the answer to this question, you’re in the right place!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 97

ProductPlan

AUGUST 4, 2020

In my opinion, the definition of an MVP is often misunderstood, and I’ve seen entrepreneurs and product teams misinterpret it with unfortunate results. First, a shout out to Frank Robinson , a fellow product development pro in Santa Barbara who coined the term “MVP” about 20 years ago. And what it’s not. That’s the MVP.

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Weak Development Team Product Research User Testing Differentiation 126

Product Management University

DECEMBER 2, 2022

Understanding how user personas, department personas, and buyer personas impact each other will help you develop a better product and a better marketing strategy for your products. And finally, we’ll look and B2B buyer personas and the role they play in product development. What is a User Persona? Types of User Personas.

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The Product Coalition

SEPTEMBER 21, 2020

Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Since experimentation has become a discipline on its own, there are established best practices for cross functional teams to follow.

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Customer Experience Data Visualization User Testing Product Research 158

The Product Coalition

OCTOBER 13, 2022

Credit: Austin Distel Startups reading the wrong resources waste months with the wrong methods. Poor questions yield little value. ?? Build a community: “rosie.land” (Rosie Sherry) Until your product is ready you want your product team to engage with potential users in a valuable way. Time goes by, runway decreases.

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User Testing Books Product Marketing Marketing 134

The Product Guy

AUGUST 13, 2020

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? How to learn by doing it and lead a new team at the same time?

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Product Management Product Manager Research Software Feedback Software 163

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

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Weak Development Team Product Research User Testing Customer Feedback 53

The Product Coalition

MAY 19, 2022

In this article, we’ll touch upon the benefits of a WMS in the supply chain. The WMS integrates with other systems (for example, enterprise resource planning software), runs in the cloud (software as a service) or on-premise (a logistics company maintains the platforms itself). What is a warehouse management system?

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Analytic Tools Systems Review Data Visualization Software Review 123

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

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Product Research User Testing Weak Development Team Customer Experience 188

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. This article is a way to answer the question: “Why do Product Discovery?” It often includes researching customers, researching the market, developing mockups, prototyping and sometimes developing rough working products. Less likely to waste budget on bad ideas.

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Product Research Research Software Weak Development Team Customer Experience 182

Userpilot

DECEMBER 15, 2022

These are just a handful of the questions we answer in the article. Product audits help teams identify the killer features and those which don’t bring enough value. These are necessary to validate ideas before investing in their development. How feature audits help product teams. What is a feature audit?

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Data Visualization Feedback Software Analytic Tools Product Research 98

Bain Public

MARCH 14, 2022

But unfortunately, in many companies, the product leadership team can perpetuate a negative culture — setting up product managers to fail. In essence, the product leadership team are those with influence on the product roadmap. Building and nurturing strong, cross-functional, co-located, empowered product teams.

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