Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Differentiation is closely related to pricing.

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Feedback Software Research Software User Testing Analytic Tools 98

Product Management University

DECEMBER 13, 2019

How would you characterize the difference between product vs solution? Product vs solution is the simple difference between what you do and what your customers do. Your customers admit patients, do legal research, run payroll, design clothing, take customer orders, inventory a warehouse, etc. Product vs Solution: The Remedy.

Research Software 100

Research Software Product Research User Testing Workshop 100

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. In this article, we unlock the best ChatGPT prompts to elevate your product management process. 1: Perform market research Unmask your rivals with ChatGPT market research.

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ChatGPT Data Visualization Onboarding KPIs Research Software 99

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

JANUARY 9, 2023

These are just a few of the questions we explore in the article. We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Building user personas helps the entire team better understand user needs and build solutions that satisfy them well.

Feedback Software 96

Feedback Software Research Software Analytic Tools User Testing 96

Userpilot

OCTOBER 24, 2022

In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively. There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). What is a user persona?

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User Testing Research Software Customer Feedback Feedback Software 95

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers.

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User Testing Customer Feedback Research Software B2B 59

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

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Product Research User Testing Data Visualization Research Software 208

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Quickly jump to the best suitable section of this article ? Semantic Differential Scale 5. Satisfaction Scale 2. Likert Scale 3. Star Rating 4.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

The Product Coalition

FEBRUARY 27, 2021

In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition. A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions. Why Poland?

Research Software 89

Research Software Analytic Tools UX User Testing 89

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. This can be a valuable differentiator that attracts more customers.

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Product Research Feedback Software Research Software User Testing 98

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. Just like users influence the products they use based on user research and user-centered design.

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Research Software Customer Experience User Testing Systems Review 67

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? In this article, we will be covering everything you need to know about the product life cycle. Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition.

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User Testing Feedback Software Analytic Tools Research Software 97

The Product Coalition

MARCH 7, 2023

When I decide ahead of time what the goal of my research is, I clarify the most important insight I need to gather, as I’m usually trying to learn many things in any given interview. I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool.

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User Testing Customer Feedback Customer Experience Data Visualization 128

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

Customer Experience 91

Customer Experience User Testing Data Visualization Feedback Software 91

UX Planet

JANUARY 16, 2024

In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. Lack of research skills: Conducting effective research requires specific skills and tools.

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Branding User Testing Product Research Data Visualization 89

eG Innovations

APRIL 12, 2022

In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? They provide fraud screening tools to reduce the risk of fraudulent transactions. Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems.

Data Visualization 52

Data Visualization Reporting Tools Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? They provide fraud screening tools to reduce the risk of fraudulent transactions. Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems.

Data Visualization 52

Data Visualization Reporting Tools Research Software Customer Experience 52

Usersnap

JULY 18, 2022

At Usersnap , we had the difficulty of naming our floating action button for the specific use case we provide, which is a customer feedback menu. Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. It’s a way-finding tool.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

The Secret PM Handbook

SEPTEMBER 16, 2016

Why my product is a better choice for you (the differentiators). It gives you a structure for your thinking and research. And most product management tools are essentially a database of items created by filling in templates. Categorization tools. Categorization tools. Name Image Description. Cognitive laws.

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Product Management Product Manager Product Research User Testing 275

Roy Madden

MAY 27, 2021

Client names have been changed. No matter how knowledgeable you are, cybersecurity at human speed can’t keep up with ransomware crews using increasingly complex software to manage their operations. THE SOLUTION A stream of AI-powered security intelligence. Not all articles from their trusted sources concern the energy sector.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

UX Studio

OCTOBER 11, 2022

In our article you’ll learn: What is Digital Customer Experience? Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it. Promote positive interactions by making technology feel more human.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

UX Studio

SEPTEMBER 26, 2018

In this article, we cover: The characteristics of a readable font, and. 7 typographic tools that increase legibility. What typographic tools can increase the overall legibility of a text? 7 typographic tools that increase legibility. Contrast: Check it with online tools. Legibility Step 1: Find the right font.

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Research Software User Testing Web Development Web Developers 90

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

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User Testing Research Software Product Research Customer Experience 74

Imaginary Cloud - Design

MARCH 19, 2020

Even so, if you in some way work with technology or design, you probably might have felt compelled to hire one. That’s why in this article I’m going to shine a light on, not just what UX actually is , but also on what a UX designer actually does and how they can help you achieve a better and functional product.

Research Software 79

Research Software Feedback Software UX User Testing 79

Imaginary Cloud - Design

JULY 30, 2020

If you're building a web or mobile app, you might feel that the recipe for success is to follow a User Centered Design approach. It was first introduced about 30 years ago in the book User Centered System Design: New Perspectives on Human-computer Interaction written by Donald Norman and Stephen Draper. Are you following a trend?

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User Testing Feedback Software Research Software Customer Experience 91

ProductPlan

APRIL 29, 2022

This article describes the four different types of product launches and how their differences impact their expectations and execution. Whether it’s a new four-door sedan or a new photo editing app, product launches all have the same thing in common. Product differentiation. Breaking In.

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Product launches Research Software User Testing Differentiation 52

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. So my name is Victor Eperjesy. Should we do research? What type of research should we do?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. A: The Japanese mobile app market is one of the most advanced in the world. We saw the huge untapped potential in the market for mobile solutions.

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Analytic Tools Research Software Feedback Software User Testing 97

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market.

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User Testing Customer Feedback Research Software Product Research 49

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Our app is now integrated with [Maps App X]”? Sad but true. Which message is more effective?

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Mind the Product

OCTOBER 11, 2019

Put simply, you should ask your customers these three questions to understand more about them: If {Your Product Name} did not exist tomorrow, will you be unhappy, somewhat unhappy, or not disappointed? What primary benefit do you receive from {Your Product Name}? If you are building a CRM tool, you’re playing in the CRM space.

Positioning 102

Positioning User Testing Product Research Data Visualization 102

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Userpilot

AUGUST 28, 2019

If I asked you to think of the most important aspects of creating a successful SaaS product, you’ll probably think of solving a need, user onboarding techniques, and the all-important product-market fit. In this article, I’m going to show you how to create your user adoption strategy. That’s right. It’s that simple.

Research Software 97

Research Software User Testing Analytic Tools Customer Experience 97

UX Studio

APRIL 10, 2018

Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. This vast project had a tight schedule, so we worked in a bigger UX team: four designers and four researchers.

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Magazine Feedback Software Research Software User Testing 66

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

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