Article Document Embedded Analytics Feedback Software 
Userpilot
JUNE 19, 2023
What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.
Userpilot
JUNE 26, 2023
How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
OCTOBER 27, 2023
This is the main question that the article tackles. TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support.
Userpilot
NOVEMBER 28, 2022
This article takes a deep look at interactive guides. Read on to learn what they are, the best practices for creating one, and the different engagement software you can use. The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves.
Userpilot
OCTOBER 26, 2023
How can you implement them in the SaaS context? These are the main questions that the article explores. SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To take full advantage of growth opportunities, use product analytics to inform product decisions.
Userpilot
DECEMBER 22, 2023
TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Let’s get right to it! Get the demo to see how!
Userpilot
MARCH 23, 2023
What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Want to reduce customer churn?
Expert insights. Personalized for you.
98 
Let's personalize your content