Roman Pichler

NOVEMBER 1, 2022

Listen to the audio version of this article: [link]. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. In my mind, they describe product capabilities or features, and they characterise the solution. I don’t think so.

Roadmap 316

Roadmap Weak Development Team Customer Experience Reporting Tools 316

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Reveal

MAY 16, 2023

Embedding analytics into your React applications brings relevant and timely insights right within your user’s workflow, promoting a data-driven culture and encouraging more analytical thinking. As an embedded analytics solution, Reveal can help you achieve that. Alternatively, you can also download our SDK to try it yourself.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. Your onboarding process needs to set the tone with your users so you can build trust.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. Explore the best conversion rate optimization tools on the market. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. TL;DR Amplitude Pathfinder is designed to track the various paths users take through your product that lead them to conversion.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Experience 105

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

OCTOBER 13, 2022

“Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Second, a powerful next-generation, messenger-first ticket solution, one of our biggest customer requests, and designed in partnership with those customers.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Userpilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. There are many SaaS products , but knowing that, how do you choose the best?

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best reports, statistics, and product benchmarks. User survey tool – Hotjar.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

JANUARY 15, 2021

Here are a few details on how to integrate this API and its optimal usage How In-App Review API works The in-app review flow can be triggered at any time throughout the user journey of your app. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

freshtrax

MAY 24, 2022

Along with including UX design, various approaches to designing a better user experience have emerged. To become a good UX designer, it is important to have a broad knowledge of UX design and in this article, we present seven TED Talks that go over seven different ideas. The talk will focus on this question.

UX 105

UX Data Visualization User Testing Reporting Tools 105

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. This article is going to dive into the Chameleon vs Whatfix debate and try to answer a key question. Which is the better tool for user onboarding , as well as other use cases? Try the best user onboarding tool for your SaaS now!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. How would your conversion rates change if users would need to register via email? They can drastically change your app through analytics, marketing and payment services.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Citrix Cloud is monitored 24/7 Citrix. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Usersnap

FEBRUARY 6, 2021

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. How to Use Product Feedback to Boost Customer Experience. It’s also free to download. By Usersnap. By Blake Morgan. My Customer.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. To engage users effectively, especially in complex or feature-rich applications, a lack of interactive components can be a significant drawback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

MARCH 21, 2022

Pressure is pushing down on product leaders and managers to deliver an unbeatable user experience—and for good reason. Mastering the user experience can drive up everything from revenue and engagement to product growth. What is user analytics? Also, this methodology can lean on user behavior analytics.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Pendo is the best for tracking mobile users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

FEBRUARY 6, 2020

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. How to Use Product Feedback to Boost Customer Experience. It’s also free to download. By Usersnap. By Blake Morgan. My Customer.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Gainsight

SEPTEMBER 1, 2021

In this article, we dig into the emerging role of product growth and show you how to use product growth to lead your company past its goals. Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Ready to start riding the product growth wave?

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

freshtrax

JULY 2, 2019

If your brand doesn’t have much awareness in Japan, one solution is to sell on a marketplace where your target audience can already be found. As you would expect, Amazon and Rakuten, Japan’s leading e-commerce platform, occupy a huge portion of the Japan business-to-consumer (B2C) e-commerce marketplace share in Japan.

User Testing 92

User Testing Research Software Reporting Tools B2C 92

Modus Create

DECEMBER 14, 2021

In this article, we will share how to differentiate between them and how they can contribute to a project’s quality. . According to ISO 9000 standards, Quality Assurance is a set of activities to ensure that the product or service offered is in accordance with the required quality level. What is Quality Assurance? Conclusion.

Weak Development Team 52

Weak Development Team User Testing Customer Experience Reporting Tools 52

Roy Madden

DECEMBER 4, 2018

Six months ago, we launched the Feedly Lab and invited 4,000 Feedly users to participate in the design and testing of the next generation of the Feedly mobile application. You can download the new app for free on the App Store and Google Play. Power Search allows you to quickly find specific articles in your Feedly.

User Testing 74

User Testing Product Research Research Software Feedback Software 74

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Userpilot

AUGUST 21, 2021

When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gainsight

APRIL 13, 2022

In this article, we dig into the product-led approach and list the four ways it can lower your customer acquisition costs. By enhancing the user’s experience, you can pave a path to more income. In fact, 87% of business leaders say customer experience is their No. What is customer acquisition cost? 1 growth engine.

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

Alty

MARCH 9, 2017

Music makes the business world go round as the consumer demands have firmly gravitated towards on-demand content, rather than paying per download. According to the annual IFPI report on the State of the Music Industry, music streaming is setting a whole new range of records: Consumption of audio streams has increased by 93% in the US in 2016.

Reporting Tools 40

Reporting Tools Data Visualization User Testing Product Research 40

Userpilot

AUGUST 22, 2023

Both analytics types leverage data to increase conversion, drive product usage, and create better user experiences, but there are a few key differences. This article shows how they differ and lists some of the best product and marketing analytics tools. Mixpanel – best product tool for website analytics.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Customer Experience 95

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Customer engagement has a large impact on customer experience and satisfaction, so it’s something you shouldn’t take lightly.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98