Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. We’ll also make sure to look at the best tools for the job.

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Analytic Tools Onboarding KPIs Research Software Feedback Software 92

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. But rather than focusing on optimizing for speed, the set of features is optimized for customer delight. Well, look no further.

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Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. Why is it important for product managers ?

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Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! Wondering what the weighted scoring model is? If so, we’ve got you covered. Book the demo to find out more!

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Product Research User Testing Customer Experience Research Software 94

Product Talk

AUGUST 8, 2018

We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. In the product world, that means our customers and our end-users. Tweet This.

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UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Solutions to decrease churn rate.

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Research Software Analytic Tools Feedback Software UX 95

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time to talk with a wide range of users , including existing users, potential users, and also users who have churned. In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them.

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Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. A/B tests allow you to identify the best versions of your UI and in-app content.

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Userpilot

JUNE 7, 2022

The eight usability testing methods discussed in this article are: Guerilla testing: The simplest form of usability testing is guerrilla testing. Guerrilla testing entails going to a public location, such as a coffee shop, and asking for feedback on your prototype. Usability testing vs. user research. What is usability testing?

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Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Why do you need to talk to a customer? Let’s test our assumptions. Lots of that.

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Mind the Product

JANUARY 4, 2018

But when it comes to customer loyalty, millennials are different. So for anyone who wants to connect with millennials, or is even just thinking about how they can build a better digital product, here are some tips to help your brand through User Experience (UX) design. Having empathy with the user is a hot topic.

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Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. First Steps in Mapping out Opportunities.

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UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends.

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Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. Here’s an opportunity solution tree. What are your customers’ needs?

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Bain Public

NOVEMBER 16, 2021

a pre-meeting) stakeholders to ensure the prioritized solutions will work for the user as well as the business, it is highly unlikely that your desired product outcome will be achieved. Simply put, collaborative product discovery work is a useful communication tool that you cannot afford to do alone in isolation from others.

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ProductPlan

JUNE 18, 2021

In this article, we’ll demystify product marketing for product managers. Founders can dream up great ideas, and product management can identify pain points and solutions , but well-grounded ROI is a must before diving into implementation. To do that well means putting in the time to understand the customer truly.

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Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? Christy: All right. I am Christy Culp.

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Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

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PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Design a shopping app to improve the in-store grocery shopping experience. Tell me about a time you solved pain points for customers. Nevertheless, both kinds of questions are left-brain-type exercises. Devise A/B tests to improve user frustration with Google Maps. You're a PM at a food delivery app.

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The Product Coalition

JUNE 4, 2016

In this article, I would like to share my understanding of B2B product management. If you are also interested in the differences between B2C and B2B product management, here is a very concise article about it. It’s well organized and easy to search, and pretty concise and to the point.

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PMLesson's Ace the PM Interview

APRIL 19, 2020

If you want to learn more about the consulting role vs the product role, read this article on the topic. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change.

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PMLesson's Ace the PM Interview

APRIL 19, 2020

If you want to learn more about the consulting role vs the product role, read this article on the topic. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change.

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The Product Coalition

DECEMBER 11, 2017

For hypothesis catering to initial stage of product/business, structure your hypothesis this way – I/We believe [target market] will [do this action / use this solution] for [this reason]. User research differs for each of these stages. In the 1-n stage, the objective of user research is to get feedback on the features of a product.

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Sachin Rekhi

MARCH 1, 2020

I'm often given the feedback that many of my essays apply equally well in roles outside of product management and I certainly think that's true. The Hierarchy of User Friction. At times I've sat down and done brainstorming exercises to come up with essay ideas for both SachinRekhi.com and LettersToZoe.com. Fundamentals.

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Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? This is one of the questions we answer in this article. We also show you how to create a message map for your SaaS! They help teams tailor product messages so that they address relevant user needs and pain points.

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Sachin Rekhi

AUGUST 28, 2015

Today's best products not only solve a clear pain point, but do so while understanding, eliciting, and amplifying the emotions of the consumer. With the advent of mobile devices, it became easy to snap a photo from your device and easily share it within the Facebook app, which was a key enabler to their success.

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Userpilot

JANUARY 8, 2024

Looking for UI/UX tools to help you build irresistible products and deliver the best user experience ? This article shows you some of the most effective tools you need in the product development process. TL;DR Major types of UI and UX tools include products for research, prototyping, and product testing.

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Userpilot

JANUARY 29, 2024

This article dives deep into data analysis for product managers. User data analysis helps: Provide direction for product development , allowing for effective resource allocation. Create impactful product enhancements, boosting user engagement. Improve the user experience and increase customer loyalty.

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Userpilot

MAY 25, 2023

We talk about nonresponse bias when your survey results are skewed because not all users respond. To learn more about this, read this article as it explores: The concept of nonresponse bias Why it’s bad for your product Its most common causes Proven ways to reduce nonresponse bias Let’s get right to it.

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Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. Consider using AI for qualitative feedback analysis.

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Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

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Userzoom

JULY 3, 2019

Then, of course, is the fact that they’re less likely to reject a solution that they were fundamentally involved in creating. ” Because it’s their solution. The person that turns round and says, “We need an app because my nephew says we need an app.” One option is customer journey mapping.

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Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analytics tools for the job? We answer these questions in the article, so if you’re looking for answers, you’re in the right place! This improves customer satisfaction and retention. Why is it important?

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