UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Check out this article to get an overview of mental health products before starting to build one. this end, there are quite a few tools that can help.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

Userpilot

OCTOBER 30, 2022

And it doesn’t matter what systems or tools you use; you’ll struggle if user satisfaction isn’t the bedrock of your customer retention strategy. Proven strategies to grow retention in SaaS: Refine the onboarding experience. Learn to leverage feedback. Make your job easier with the right tools.

Feedback Software 95

Feedback Software Data Visualization Customer Communications Customer Experience 95

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Feedback Software 90

Feedback Software User Testing Customer Experience User Friction 90

Userpilot

JANUARY 20, 2024

This is the main question we explore in this article. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Iterate on the feedback if necessary. Let’s dive in, shall we?

Feedback Software 113

Feedback Software Analytic Tools Research Software User Testing 113

The Product Coalition

NOVEMBER 1, 2020

Part 3 of series on experimentation This Article will cover: How to create an experimentation idea backlog? The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Product Talk

DECEMBER 27, 2023

How often have you read a book or article and been inspired to take action on it? I love going to talks and hearing stories and advice from peers, reading books and articles and generally absorbing as much as I can. Withholding feedback blocks a learning opportunity” and “Relax! The team really valued the intentional feedback.”

User Testing 194

User Testing Feedback Software Product Research Research Software 194

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Step – Identify your feedback sources and stakeholders 2. Feedback prioritization is not about playing favorites.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

The Product Coalition

FEBRUARY 23, 2024

This article is tailored for product managers eager to excel in interviews focusing on product sense and execution. The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises.

Data Visualization 132

Data Visualization Analytic Tools Research Software Feedback Software 132

Usersnap

SEPTEMBER 16, 2021

With technology underpinning all business processes today, with the pace at which new technologies are emerging, companies need to introduce new products and services at a faster rate than their competitors using user acceptance testing software to meet the needs of the end user. hold up little ponies. ok, back to UAT!

User Testing 119

User Testing Feedback Software Reporting Tools Customer Experience 119

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Action-packed, right?

Analytic Tools 96

Analytic Tools Onboarding KPIs Feedback Software Framework 96

Usersnap

AUGUST 26, 2021

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Alchemer Mobile

MARCH 26, 2021

Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that. Traditional feedback channels like emailing an NPS survey just don’t cut it anymore. So, we won’t waste your time.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Product Talk

JUNE 12, 2019

Two and a half years ago, I introduced the opportunity solution tree. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs. It’s been a blast seeing product people put it into practice.

Reporting Tools 218

Reporting Tools Feedback Software Data Visualization Product Research 218

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. In this article, we’re going to cover what user adoption is, how to craft your own user adoption strategy, and ultimately how to improve user adoption. Advocacy : The ultimate conclusion of any good user adoption strategy is to turn your customers into advocates.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

Feedback Software 81

Feedback Software Analytic Tools User Testing Research Software 81

The Product Coalition

APRIL 5, 2021

TL;DR: App Prototyping with Absolute Beginners Yes, even absolute beginners can prototype an app. This low-cost exercise of creating clickable prototypes will significantly improve your organization’s agile transformation. ?? Shall I notify you about articles like this one? Why Organize an App Prototyping Workshop?

Feedback Software 97

Feedback Software Workshop Customer Experience User Testing 97

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. Put simply, the higher the fidelity, the higher the quality of the feedback you will receive. It’s a muscle-memory exercise that’s time consuming but pays off.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Userpilot

OCTOBER 22, 2021

Even for the most experienced onboarding teams, creating a software user guide is not for the faint of heart. You’ll need to explain exactly how your software works in simple, accessible language… and then get users to actually take the time to read it! And the SaaS world is no exception to this rule.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

BrainMates

APRIL 8, 2020

In the past two months, the coronavirus had shifted from being a worrying news article and a nuisance for travellers, to a global pandemic that changed all our lives and posed serious problems to our business. It meant, however, that we only had 7 days to come up with a solution. Interactive exercise boards – Miro.com.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

UX Planet

JANUARY 1, 2024

In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. They delve into research and conduct usability testing to ensure that the app, website or product is visually appealing, user-friendly, intuitive, and provides a positive experience. What tools will be used in 2024?

Feedback Software 67

Feedback Software Research Software User Testing UX 67

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. We’ll also make sure to look at the best tools for the job.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Feedback Software 97

Userpilot

OCTOBER 15, 2023

These are just a few of the questions we tackle in this article. SaaS product managers can use LOE to plan sprints and prioritize backlog items. Project management tools like Asana or Jira can do it automatically for you. In this article, I’m going to use the term in the wider sense. What is the Level of Effort?

Customer Experience 105

Customer Experience Data Visualization Definition Feedback Software 105

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Let us take a closer look at these feedback strategies. Dogfooding.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Remember to continuously collect, synthesize and importantly act on user feedback. Want to collect user feedback to build products that delight?

User Testing 107

User Testing Feedback Software Research Software Customer Experience 107

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. People had accessibility issues using the app.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. ” digital economy. Field Test Study.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. ” Traditional digital platforms and AI have merged to further enhance the learning and teaching experience – but let’s explore this in more detail. Know your users. Image source: Pexels .

Education 74

Education Research Software Feedback Software User Testing 74

Roman Pichler

DECEMBER 4, 2018

But the quality of your product matters: It directly impacts your ability to achieve strategic product goals and make your products successful: Technical debt makes it hard to experiment with new ideas, release new features, and quickly respond to user feedback. [1]. Preventing Technical Debt.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Why is it important for product managers ? Are you ready to dive in?

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Software Review 95

UX Planet

JANUARY 9, 2024

Myth #2: Creativity is a solo act History has done a bad job when it comes to crediting breakthrough inventions and striking creative works to a single individual, greatly neglecting any support systems or collaboration that influenced these great minds. Focus on feedback that challenges rather than reinforces our perspectives.

Research Software 80

Research Software Feedback Software Product Research User Testing 80

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. Align around specific solutions by story mapping the possibilities.

Product Research 222

Product Research User Testing Customer Experience Feedback Software 222

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! Wondering what the weighted scoring model is? If so, we’ve got you covered. Book the demo to find out more!

Product Research 101

Product Research User Testing Customer Experience Research Software 101

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Writing up the press release for your theoretical new feature can be a helpful exercise here. Who is it designed for?

Data Visualization 94

Data Visualization B2B User Testing Customer Feedback 94

The Product Coalition

JANUARY 28, 2024

I’m not talking about the Spotify model for product management, I’m talking about the app itself. What I would like to do, is to answer a few simple questions like what are you doing what mood are you in today, and for the app to take it from there, ideally giving me exactly what I like until I decide to stop listening. I love music.

Framework 111

Framework Feedback Software User Testing Customer Experience 111

Product Talk

AUGUST 8, 2018

We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. I’m co-teaching a design course at Northwestern with my friend Jeff Merrell. Tweet This.

Product Research 251

Product Research Feedback Software User Testing Research Software 251