UX Planet

JANUARY 1, 2024

In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. They delve into research and conduct usability testing to ensure that the app, website or product is visually appealing, user-friendly, intuitive, and provides a positive experience. What tools will be used in 2024?

Feedback Software 74

Feedback Software Research Software User Testing UX 74

The Product Coalition

FEBRUARY 23, 2024

This article is tailored for product managers eager to excel in interviews focusing on product sense and execution. The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises.

Data Visualization 125

Data Visualization Analytic Tools Research Software Feedback Software 125

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

BrainMates

APRIL 8, 2020

In the past two months, the coronavirus had shifted from being a worrying news article and a nuisance for travellers, to a global pandemic that changed all our lives and posed serious problems to our business. It meant, however, that we only had 7 days to come up with a solution. Interactive exercise boards – Miro.com.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. Put simply, the higher the fidelity, the higher the quality of the feedback you will receive. It’s a muscle-memory exercise that’s time consuming but pays off.

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User Testing Feedback Software Research Software Customer Experience 283

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Initial user research. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Start with comprehensive user research to thoroughly understand your customers’ needs. Want to collect user feedback to build products that delight?

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User Testing Feedback Software Research Software Customer Experience 104

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Let us take a closer look at these feedback strategies. Dogfooding.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Usability testing is a UX research method used to identify design problems and areas of improvement. Usability testing is a subset of user research. What is usability testing?

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User Testing Product Research Research Software Feedback Software 52

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Why is it important for product managers ? Are you ready to dive in?

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Product Research Feedback Software Research Software User Testing 97

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. Align around specific solutions by story mapping the possibilities.

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Product Research User Testing Customer Experience Feedback Software 221

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! Wondering what the weighted scoring model is? If so, we’ve got you covered. Book the demo to find out more!

Product Research 97

Product Research User Testing Customer Experience Research Software 97

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all The people who have been through it, however painful, have given me positive feedback, so I share this with the world in the hope it helps others trying to hire great people.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Role: Senior Product UX Researcher. My background is in psychology and decision making research.

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User Testing Research Software Product Research Customer Experience 107

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

FEBRUARY 25, 2021

Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it. Finally, and only when you have those two systems in place, you can (and must) start empathizing with them.

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Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

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Product Research User Testing Customer Experience Research Software 200

Product Innovation Educators

JULY 17, 2023

Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. Have a good data system.

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Telecommunications Research Software Feedback Software User Testing 95

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? It also doesn’t need to be expensive, or fancy, to be effective.

Customer Experience 78

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The Product Coalition

SEPTEMBER 4, 2020

Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. Ideal team size is 6–8 people, which includes participants from Business, Sales & Marketing, Technology, Product and Design teams and any key leadership related to the product.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

ProductPlan

MARCH 4, 2022

Creating a user persona is not a set-it-and-forget-it exercise. Note: We’ll assume your company sells B2B SaaS software. Let’s say that when you drafted the bio for your persona, you had learned that the typical user of your B2B app would be using it in an office. Users’ needs change. Their companies’ priorities evolve.

Customer Experience 84

Customer Experience Customer Feedback User Testing Feedback Software 84

UX Studio

APRIL 10, 2018

People are paying more attention to maintaining a healthy lifestyle in Dubai as well, but choosing healthy recipes and the right exercise plan can really take a lot of time. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. Language selector.

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Magazine Feedback Software Research Software User Testing 66

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager?

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Product Management Product Manager Research Software Feedback Software 163

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. A/B tests allow you to identify the best versions of your UI and in-app content.

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User Testing Product Research Customer Experience User Experience 83

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Source: HubSpot Research. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Mind the Product

JANUARY 4, 2018

Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems. Create a solution that will lead to real-life results. Millennials have a “digital DNA”.

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User Testing Customer Experience User Experience Customer Feedback 110

UX Planet

FEBRUARY 25, 2024

I’m an online course hoarder, and while I took a lot of advanced design courses in the past, I’m always ready to learn some new tricks and tips from beginner-level courses (and naturally, there are always new tools and features to learn). Additionally, I mention two courses from related fields: social psychology and visual thinking.

UX 94

UX User Testing Customer Experience Banking 94

Bain Public

NOVEMBER 16, 2021

a pre-meeting) stakeholders to ensure the prioritized solutions will work for the user as well as the business, it is highly unlikely that your desired product outcome will be achieved. Simply put, collaborative product discovery work is a useful communication tool that you cannot afford to do alone in isolation from others.

Product Research 52

Product Research Roadmap Research Software Feedback Software 52

The Product Coalition

MAY 5, 2020

Will our solution work? Conducting user research: for qualitative and quantitative data You need both qualitative and quantitative data to get a full picture of your users and their needs. You can gain qualitative, or ‘soft’ data, through surveys, interviews, focus groups, and reading user feedback. Is the problem worth solving?

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

The Product Coalition

JUNE 14, 2020

Photo by Wynand van Poortvliet on Unsplash In this article, I’ll share some lessons learned by adapting an existing digital product for new customer segments. I’ll keep this article not attached to the product itself but in the process of building it and it’s the current process up until now.

Vision 82

Vision User Testing Onboarding KPIs Product Research 82

Usersnap

JANUARY 12, 2022

If you struggle knowing how great your product is, maybe product survey questions (and this article) can help. Product surveys are one of the most useful ways of getting customer feedback from a large pool of customers for better insights. This is the goal of this article. How to Write a Successful Feedback Survey.

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Data Visualization Product Research Customer Feedback User Testing 59

UX Studio

APRIL 25, 2019

Let’s jump into branding research! It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. Do research!

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User Testing Product Research Research Software Data Visualization 73

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

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Research Software Feedback Software Magazine Customer Experience 40

Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. “Your resume is like a demo video, in that it gives quick hits and stats on why you are the best solution.

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Data Visualization Analytic Tools Technical Advisors User Testing 95

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. The research team led by George Loewenstein studied two types of emotions that create anxiety: 1) anticipatory, and 2) anticipated emotions. (We

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