Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. But rather than focusing on optimizing for speed, the set of features is optimized for customer delight. Well, look no further. ” – Eric Ries.

User Testing 97

User Testing Feedback Software Research Software Customer Experience 97

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 54

Analytic Tools Research Software User Testing Customer Experience 54

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! Wondering what the weighted scoring model is? If so, we’ve got you covered. Book the demo to find out more!

Product Research 90

Product Research User Testing Customer Experience Research Software 90

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. Why is it important for product managers ?

Product Research 93

Product Research Feedback Software Research Software User Testing 93

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Usability testing is a UX research method used to identify design problems and areas of improvement. Usability testing is a subset of user research. What is usability testing?

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

MARCH 10, 2021

Project Aristotle ’s researchers proved that you could not design a perfect team, even considering the team's size, diversity of skills, experience, and personality traits. In short, the Project Aristotle “researchers found that what really mattered was less about who is on the team and more about how the team worked together.”

Research Software 136

Research Software Webinar Product Research User Testing 136

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural.

Product Research 200

Product Research User Testing Customer Experience Research Software 200

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. A/B tests allow you to identify the best versions of your UI and in-app content.

User Testing 75

User Testing Product Research Customer Experience User Experience 75

Mind the Product

JANUARY 4, 2018

But when it comes to customer loyalty, millennials are different. Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems.

User Testing 110

User Testing Customer Experience User Experience Customer Feedback 110

The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

UX Studio: Product Management

NOVEMBER 19, 2021

Let’s look at empathy as a tool. Empathy allows us to decipher why users use our products, what they like, and how they feel. This gives us the tools necessary for creating better products. With the solution in mind, we can design it to fail fast and cheaply. Tools to analyze the exercise of empathy.

UX 93

UX Customer Experience User Testing Data Visualization 93

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 275

Data Visualization Product Research Analytic Tools Research Software 275

Bain Public

NOVEMBER 16, 2021

a pre-meeting) stakeholders to ensure the prioritized solutions will work for the user as well as the business, it is highly unlikely that your desired product outcome will be achieved. Simply put, collaborative product discovery work is a useful communication tool that you cannot afford to do alone in isolation from others.

Product Research 52

Product Research Roadmap Research Software Feedback Software 52

BrainMates

MAY 3, 2020

Just last year, around 60% of all M&A deals were about new products, services, technologies, markets and capabilities. It means looking, thinking and designing processes, systems, and products based on an internal logic independent of what may occur outside. When decisions are made, it’s principally on what’s best for the customer.

Research Software 69

Research Software Product Management Product Manager User Friction 69

The Product Coalition

SEPTEMBER 3, 2019

The Nielsen Norman Group are one of the leading UX consultancies and researchers, sharing best practices around the world. They were an enriched, jam-packed three days so here’s my attempt of summarising 300 slides, umpteen exercises and an unhealthy amount of post-it notes. areas of opportunity).

User Testing 60

User Testing UX Product Research Data Visualization 60

The Product Coalition

APRIL 1, 2020

Taking the First Leap Most teams use industry knowledge, entrepreneurial instincts and a dash of research to spot and verify a market opportunity. And if a team is familiar with today’s best-practice frameworks, they’ll begin to ask questions such as: What is the customer ultimately looking to achieve? Who feels this pain the most?

Startups 60

Startups User Testing Customer Experience Product Research 60

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. So let’s talk about mini-research. Think of research as digging for gold. There is only the real world.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

FEBRUARY 18, 2019

What if your candidate’s favorite app were Khan Academy for their kids? This question biases you towards hiring someone who looks and thinks like you and maybe is even a similar user persona. Your customers, your CEO, the sales person and your team will all have ideas for features. What was the customers’ pain point?

User Testing 62

User Testing Product Management Product Manager Product Research 62

PMLesson's Ace the PM Interview

MAY 5, 2020

Product management is an increasingly popular field in the technology industry. Product management is usually at the intersection of business, design, and engineering, but can also interact with many other stakeholders as well (QA, user research, DevOps, data science, customer success, technical support… the list goes on).

Data Visualization 52

Data Visualization User Testing Product Research Product Management 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you want to learn more about the consulting role vs the product role, read this article on the topic. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you want to learn more about the consulting role vs the product role, read this article on the topic. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

The Product Coalition

JUNE 4, 2016

In this article, I would like to share my understanding of B2B product management. If you are also interested in the differences between B2C and B2B product management, here is a very concise article about it. It’s well organized and easy to search, and pretty concise and to the point. Everyday’s tasks are different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? This is one of the questions we answer in this article. We also show you how to create a message map for your SaaS! Let’s get to it! When creating the message map, focus on clear and accessible design and format.

Messaging 74

Messaging User Testing Research Software Analytic Tools 74

Product Talk

OCTOBER 18, 2023

In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions? What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. I want to change that.

Product Research 255

Product Research User Testing Testing Analytic Tools 255

Userpilot

JANUARY 8, 2024

Looking for UI/UX tools to help you build irresistible products and deliver the best user experience ? This article shows you some of the most effective tools you need in the product development process. TL;DR Major types of UI and UX tools include products for research, prototyping, and product testing.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JANUARY 29, 2024

This article dives deep into data analysis for product managers. Create impactful product enhancements, boosting user engagement. Improve the user experience and increase customer loyalty. Collect user behavior data from multiple sources. Analyze user research data to gain data-driven insights.

Data Visualization 93

Data Visualization Analytic Tools Onboarding KPIs User Testing 93

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. It’s just, how do we make better decisions about what to build, and include the customer in the process? Lots of that.

Product Research 236

Product Research User Testing ChatGPT Research Software 236

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Product Talk

AUGUST 8, 2018

We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. In the product world, that means our customers and our end-users. Tweet This.

Product Research 249

Product Research Feedback Software User Testing Research Software 249

Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. This makes the product development process more customer-centric.

User Testing 86

User Testing Product Research Feedback Software Analytic Tools 86

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

Userzoom

JULY 3, 2019

We’ve talked today about, you know, we can teach people how to do basic user research techniques and those causes of. Then, of course, is the fact that they’re less likely to reject a solution that they were fundamentally involved in creating. ” Because it’s their solution. We all know that.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? Christy: All right. I am Christy Culp.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Product Talk

AUGUST 10, 2016

Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions. Good product discovery requires discovering opportunities as well as discovering solutions. This helped as most teams can articulate how to connect the dots between opportunities and solutions. See this article.

Research Software 238

Research Software Product Research User Testing Customer Experience 238

The Product Coalition

DECEMBER 11, 2017

Product Management 101 ] User research is the most critical part of the whole product development lifecycle. It is the single most link that helps you empathize with your users and their list of wants and needs, which serves as a basis for your product. User research would help you: — Identify user needs and requirements ?—?

User Testing 60

User Testing Product Research Customer Feedback Customer Experience 60