Userpilot

APRIL 29, 2022

In this article, you will get everything you need to know about customer onboarding specialists. What user onboarding software do you need to buy to equip them? A SaaS company needs to hire a client onboarding specialist because they drive customer adoption and retention from the very steps of the user journey. What do they do?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

JANUARY 14, 2023

This article examines what customer education is and why it’s important. Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Successful customer education program examples in SaaS. Improve customer onboarding with in-app video tutorials.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

JANUARY 12, 2023

That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. You’ll also learn how to calculate user engagement for your SaaS. How to improve user engagement in SaaS: Use live demos to showcase your product. Reward loyal customers.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

MARCH 27, 2023

In SaaS, your customer’s opinions and experiences determine your success. In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. You can start sending NPS surveys in minutes with the right tools.

Product Research 98

Product Research Feedback Software Customer Experience Data Visualization 98

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. Five challenges and solutions. Five challenges and possible solutions .

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

The Product Coalition

APRIL 3, 2023

Product Management Technology If you’re unfamiliar with software development, you may not have heard of Scrum. Sprint Review: A meeting where the Scrum team demonstrates the work they completed during the sprint and receives feedback from stakeholders. Imagine you’re developing a new app for a client. Crown Business.

Agile 146

Agile Feedback Software Development Technical Review 146

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. Learn more about website visual feedback tools here.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

AUGUST 16, 2022

Let’s dive into this article to find the perfect goal-setting framework to grow your product. A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. They develop a sense of purpose and can get some self-feedback from the results of their work. B.H.A.G. –

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. This article will provide a guideline to do UX research the right way. What is UX research? Field research.

Product Research 95

Product Research Research Software User Testing Feedback Software 95

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Accessibility is fairly easy to assess thanks to laws or guidelines.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

UX Studio: Product Management

OCTOBER 18, 2023

Several UX projects require teamwork. As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. In a very recent article , we talked about the social aspect of collaboration and its impact on creating a motivating environment.

UX 54

UX Feedback Software Research Software User Testing 54

Userpilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. How to prevent churn by identifying at-risk customers? Let’s dive in!

Customer Feedback 98

Customer Feedback Feedback Software Customer Experience User Testing 98

Roman Pichler

APRIL 5, 2022

Listen to this article: [link]. For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. Learn more about website visual feedback tools here.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

FEBRUARY 15, 2022

In this article, we’ll go over what the product ops function is, the responsibilities of a product ops manager, and why it’s important for your product team. Product operations also ensure that they all use the same processes, tools, and documentation, aligning the entire company and making it more productive.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 200

Product Research User Testing Customer Experience Research Software 200

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. So why mention cultural differences in a UX case study?

Magazine 66

Magazine Feedback Software Research Software User Testing 66

UX Planet

JANUARY 16, 2024

In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights.

Branding 90

Branding User Testing Product Research Data Visualization 90

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. This article will dive into how each department should own its own customer retention strategy – and how it should all fit together! vs. A Product Onboarding Tool for Startups.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. User testing allows you to gather feedback and check how efficient the product is while measuring customer satisfaction. ” 5 UX design principles to follow for providing the best experience : Usability first. Let’s dive in!

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), UX Content Collective (UXCC) a.k.a. UXCC Student Review(s): “[T]he feedback I received in this course is worth the money. as of the last month of 2023. Hillary Black’s course ?

Technical Review 71

Technical Review Certifications Software Review Feedback Software 71

Modus Create

SEPTEMBER 1, 2021

Web accessibility means “people with disabilities can equally perceive, understand, navigate, and interact with websites and tools.” Is the look and feel of the website/app consistent across all the pages? WCAG recommends meeting the A and AA level guidelines, plus as many AAA guidelines as possible.

User Testing 52

User Testing Feedback Software Product Research Testing 52

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? It might sound like a new match in the UX design world. We, at UX studio , collected three methods that provide more insights than general AB testing. We also gathered some tips from around the web to help you implement testing UX copy into your user experience research processes like a pro.

User Testing 110

User Testing Product Research Testing UX 110

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Research Software Product Research Customer Experience 75

UX Studio

JULY 27, 2022

But otherwise, it’s worthwhile to invest time and energy in more complex solutions. Establish your dedicated team or reach out to a UX design agency. Launch the redesign process with the UX design team. Ideate the solutions and create a user journey. Luckily, you can always hire a UX agency like UX studio.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

Userzoom

MARCH 27, 2018

Before running an accessibility test, you can make sure your site meets fundamental accessibility guidelines. The examples we will be discussing further down in the article are focused mainly on blind and low vision participants, but many lessons are applicable to accessibility testing as a whole. Where to begin?

User Testing 73

User Testing Product Research Research Software Feedback Software 73

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 76

Feedback Software Systems Review CTO Coach Data Visualization 76

UX Studio: Product Management

OCTOBER 24, 2019

And the evolution of technology doesn’t end here as today we’re experiencing the integration of IoT services into our homes controlled with our voice. Looking back at sci-fi movies from the 80s and 90s, they weren’t that far off from how technology in future homes will look like. The smart home product market has expanded.

Customer Experience 51

Customer Experience Feedback Software User Testing Product Research 51

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. If you haven’t read any of the previous articles, start at the beginning to make sure you’ve put in the necessary groundwork.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

UX Studio

JANUARY 8, 2018

In November I attended the Web Summit Conference in Lisbon for the first time, where I heard a lot of great stories and interesting presentations on topics about voice-enabled design, from self-driving cars to smart healthcare apps. Or I’d participate in a design challenge here at UX studio. One little one stuck especially in my mind.

Feedback Software 90

Feedback Software User Testing Reporting Tools Product Research 90

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. What is onboarding UX?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

DECEMBER 15, 2022

In this article, we’ll cover: What NPS is and why it’s important to track. Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. What is a good NPS score? How to calculate NPS?

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

APRIL 29, 2023

App onboarding best practices will boost your first impressions and show what your app can do for your users. There’s no one-size-fits-all solution. In this article, we’ll share 10 of our onboarding best practices that will help cultivate loyalty. Function-oriented onboarding. Benefits-oriented onboarding.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98