Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Alchemer Mobile

DECEMBER 22, 2020

It has also changed how we interact with our favorite stores, restaurants, and service providers – even our healthcare providers. While these technologies have become the norm, they weren’t always this way. As our technology has changed over the last year, so have our behaviors.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Sandrine Veillet is the Vice President of Global Product at WebMD.

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. For example, a UX research company may conduct user interviews to understand how customers interact with a healthcare app. For B2B companies, surveys can capture trends and general attitudes toward a product or service.

Data Visualization 82

Data Visualization User Testing Research Software Product Research 82

Reveal

JUNE 13, 2023

Integrating powerful BI with fully interactive visuals and reports into your Blazor applications makes data analytics accessible to all your end-users. As an embedded analytics solution, Reveal can help you achieve that. As an embedded analytics solution, Reveal can help you achieve that.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Product Management University

AUGUST 3, 2021

The convergence of software, hardware and services has forced traditional companies to find creative ways to differentiate what’s now a commodity. For example, if you target specific verticals like retail, banking or healthcare, your product teams should have roles that mirror those verticals. Related Articles.

Customer Experience 130

Customer Experience Reporting Tools Product Management Product Manager 130

eG Innovations

JULY 17, 2020

The focus for this article is to highlight: Who typically uses/interacts with the monitoring console and why they would need the data and ability to perform automated tasks and manual actions? Answering this question is not an easy task for many reasons: IT infrastructures today support a variety of applications and technologies.

Reporting Tools 52

Reporting Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. Inefficient, paper-based processes can hamper both tasks 80% of the healthcare data is in unstructured format. In addition, the system needs to be smart enough to mark any documents with erroneous or missing pages.

Data Visualization 104

Data Visualization Reporting Tools Research Software Systems Review 104

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. Moreover, we also answer the following essential questions in the article: What do design and innovation consulting firms do? On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. 2021 Achieving Customer Amazement survey report. They love being informed.” Shep: Sure.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Parameters Validation.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

Revulytics

MARCH 16, 2018

It’s with that mindset that I read with interest a recent article in HealthcareIT news on what it called the next big trend in healthcare, “bring your own data.” I think we can draw many lessons from the connected healthcare space for our work in ensuring compliance in our software licensing and entitlement landscapes.

Data Visualization 48

Data Visualization Reporting Tools Analytic Tools Healthcare 48

Reveal

JANUARY 11, 2022

With their powerful tools and techniques, analytical applications are used to collect, store and retrieve data to assist users in getting the most out of it and act at the point of impact. In this article, we’re going to cover: What is an analytical application? This is where analytical applications come into play.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

UX Studio

OCTOBER 11, 2022

In our article you’ll learn: What is Digital Customer Experience? People fall in love with the experience , not the technology behind it. healthcare (78%), . 75% of American consumers pointed out that knowledgeable staff, friendly service, and efficient and convenient usability matter most to them. banking (75%), .

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This article introduces the latest retail tech deployments at major U.S. This article introduces the latest retail tech deployments at major U.S.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

JUNE 11, 2019

Many reports say the blame falls on strategic planning and relationship management. It is one thing to “fake it until you make it” with technology, but to utilize this tech-era adage into healthcare places customers’ lives on the line. by owning all ineffective outcomes of their blood-testing technology before it was too late.

Technical Review 60

Technical Review Wireless Software Review Healthcare 60

UX Studio

JANUARY 8, 2018

In November I attended the Web Summit Conference in Lisbon for the first time, where I heard a lot of great stories and interesting presentations on topics about voice-enabled design, from self-driving cars to smart healthcare apps. How will you test a prototype without the whole technology already in place! Less intrusive.

Feedback Software 90

Feedback Software User Testing Reporting Tools Product Research 90

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. A reporting or analytics tool. What is Moodle?

Reporting Tools 52

Reporting Tools Data Visualization Education Analytic Tools 52

Pragmatic Marketing

DECEMBER 10, 2017

This was the subject line of an email I recently received from an account manager at a financial management software vendor. Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. which, as you probably know, is product roadmapping software).

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Reveal

AUGUST 15, 2022

But is Logi Analytics the right embedded analytics solution for your organization? We are taking a deeper look into the pros and cons of the Logi Analytics embedded analytics solution and introduce you to the #1 Logi Analytics alternative – Reveal. In the same year, they also bought two other embedded products- Izenda and Exago.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userzoom

SEPTEMBER 5, 2019

This article has been excerpted from our more in-depth guide to all the different elements that goes into recruiting the right participants. There are myriad social media platforms to choose from, ranging from the broad to the niche. Without security measures in place (a.k.a. Pros: Can be relatively fast and simple to create.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Reveal

NOVEMBER 17, 2021

From this article, you’ll learn: What is augmented analytics ? Powered by two of the greatest analytics technologies, augmented analytics allows users to ask questions and automatically generate insights by exploring their data using conversational language. . Who is augmented analytics for? Research company Gartner Inc.

Data Visualization 60

Data Visualization Analytic Tools Reporting Tools Research Software 60

Reveal

AUGUST 17, 2022

Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. But like any other software solution on the market, Tableau is also not perfect and surely not the best fit for every business use case.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Reveal

JULY 20, 2022

Looking for an alternative to Sisense embedded analytics platform? In this article, we will focus on only one of those Sisense alternatives – Reveal. Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. You’ve come to the right place!

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. FSLogix used to have several solutions, all based on a single agent (filter driver).

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

The Product Coalition

DECEMBER 27, 2023

This exposure to different cultures, generations, and belief systems has shaped my understanding of what true cross-functional collaboration looks like. Often, team members have different reporting lines and diverse expectations. It’s not just about bringing together a diverse team.

Analytic Tools 124

Analytic Tools Weak Development Team Reporting Tools Technical Review 124

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Tami Reiss is a Product Lead at Justworks and a former consultant at Pivotal Labs who’s advised companies including JPMorgan and Humana. Below are four lessons I learned from them.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Mixpanel

SEPTEMBER 14, 2021

Health tech represents a new way to address everything from personal mental health to the inefficiencies of the healthcare system. But, without the right level of insight, health tech companies may be overcome by the challenges of growing a niche solution—namely, retaining an engaged user base for a delicate use case.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Healthcare 59

eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. About Azure Virtual Desktop (AVD) Technology.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Transportation 52

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Tami Reiss is a Product Lead at Justworks and a former consultant at Pivotal Labs who’s advised companies including JPMorgan and Humana. Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Tami Reiss is a Product Lead at Justworks and a former consultant at Pivotal Labs who’s advised companies including JPMorgan and Humana. Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

UX Studio

MARCH 13, 2023

Check out this article to get an overview of mental health products before starting to build one. According to the 2021 report from Institute for Health Metrics and Evaluation about mental health, it is obvious that depression and anxiety are the most common mental illnesses these days.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Also, what about management solutions like Nerdio?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Roy Madden

OCTOBER 19, 2021

This medical librarian team monitors diseases, drug pricing, innovations, and major political decisions affecting healthcare. Or they might answer questions about new drug delivery platforms, like “How do you get our large molecule drug inside the cell so that it can actually get to the target, where it will do the work of curing the disease?”

Research Software 116

Research Software Data Visualization Reporting Tools Analytic Tools 116