Product Talk

NOVEMBER 6, 2024

Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc. Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform. The revenue formula, business outcomes, and product outcomes Teeba mapped out for a B2C tax software platform.

Product Research 193

Product Research Research Software Feedback Software User Testing 193

Intercom, Inc.

AUGUST 17, 2020

And while machine translation is often suited to live conversations due to the importance of responding in real-time, anything less than human translation for knowledge base articles and onboarding flows won’t make for a good customer experience – and will inevitably result in low engagement and adoption rates.

Research Software 276

Research Software User Testing Software Review Customer Experience 276

Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. For a commercial product, they might include a marketer, a sales rep, and a customer support team member, as I explain in more detail in the article Getting Stakeholder Engagement Right.

Reporting Tools 387

Reporting Tools User Testing Customer Experience Product Research 387

Roman Pichler

APRIL 13, 2021

What’s more, every product goal should be aligned with the user and business goals in the product strategy, as I explain in more detail in my article “ Product Goals in Scrum.”. Carefully select them by using the factors discussed above, and regularly review and adjust them. Therefore, limit the number of KPIs you use.

Feedback Software 284

Feedback Software Data Visualization Analytic Tools Research Software 284

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Best customer success software for startups and small companies.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Note that frequently adapting your product requires that it’s easy to modify the code. Second, engage the individuals early and regularly.

Product Research 382

Product Research Feedback Software Research Software User Testing 382

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services.

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Roman Pichler

JANUARY 22, 2024

Listen to the audio version of this article: [link] What Is a Product Portfolio Strategy and Why Does It Matter? These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. A product portfolio is a group of products.

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Weak Development Team Strategy Software Review Vision 294

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This article will help reduce such churn by refining your product management and UX analysis approach. Whereas data analysts will be more inclined toward UX analytics software.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Talk

MAY 14, 2025

Chi started sitting in on quarterly business reviews with top vendors. These were review sessions Chis companys account management team was already having, and they gave her the chance to ask vendors about their order volume. Chis company did a couple of iterations with their specifications. © 2024 Product Talk.

Product Research 131

Product Research User Testing Technical Review Systems Review 131

The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving. and pursue the answers. Spoiler alertthey wont.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Roman Pichler

MAY 3, 2023

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. Hold these workshops at least once every three months and invite development team members and key stakeholders to them.

Research Software 276

Research Software Technical Review Technology Product Research 276

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. There are some considerations to take into account, which I elaborate on in this article.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Product Talk

JULY 17, 2024

My goal with this article is to cover the most common questions we get about outcomes. Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected. What is a desired outcome?

Product Research 325

Product Research Onboarding KPIs Data Visualization Customer Experience 325

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

Weak Development Team 366

Weak Development Team Product Research User Testing Customer Experience 366

Product Talk

OCTOBER 6, 2021

In this article, I’ll revisit each of those scenarios and provide an alternative point of view. In Hope’s first scenario, she described a team who worked on medical record-keeping software. The team diligently worked at addressing this need and was disappointed to learn that it had little impact on their outcomes.

User Friction 290

User Friction Customer Experience Customer Feedback Software Review 290

The Product Coalition

JANUARY 12, 2022

This is made possible due to huge working capital and its integrated bundle of products e.g In this article, I have already given a little background to keep my solution fact-driven. The above segments due to their complex structure, dependency on several stakeholders at a time with multiple software are unique in nature.

Research Software 196

Research Software Technical Review Strategy Product Research 196

Intercom, Inc.

MAY 25, 2022

At Intercom, we aim to run less software. This allows engineers to observe production without the need to write any additional code. . Search underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Outbound , Reporting , Resolution Bot , and our internal logging systems. .

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Roman Pichler

SEPTEMBER 4, 2018

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. Software development is an exciting but demanding profession. Unforeseen things can happen in software development including people falling ill and a server going down. Focus on the Sprint Goal.

Technical Advisors 262

Technical Advisors User Testing Customer Experience Software Review 262

Product Talk

OCTOBER 18, 2023

In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions? You can read more about the value of compare and contrast decisions in these articles: Stop Asking Whether or Not Questions How Compare and Contrast Decisions Lead to Better Product Outcomes What is an assumption?

Product Research 311

Product Research User Testing Testing Analytic Tools 311

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Product Innovation Educators

JULY 15, 2024

This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. For software and SaaS products, development and lifecycle management often overlap. For software and SaaS products, development and lifecycle management often overlap.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Roman Pichler

AUGUST 12, 2024

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. Figure 3: The Power Interest Grid As I explain the tool in more detail in the article Getting Stakeholder Engagement Right , I’ll keep its discussion brief. Together, they form the core product team. [1]

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Weak Development Team Feedback Software Software Review Product Research 216

Roman Pichler

FEBRUARY 9, 2022

Listen to this article: [link]. While the role is discussed in many books and articles, I find that it is still not always correctly understood. This includes laptops, tablets, phones, and software tools; but it may also include having access to a kitchen and a coffee machine. What the Scrum Master Should Do.

Reporting Tools 368

Reporting Tools Weak Development Team Feedback Software Product Research 368

The Product Coalition

FEBRUARY 3, 2022

They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. Try this: Create a shared calendar and use it to track work progress, then review that calendar at meetings. That could be a whole article on its own. I managed many remote and hybrid teams for large brands.

Technical Review 158

Technical Review Software Review Feedback Software Customer Experience 158

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

JULY 12, 2022

So I wrote this article. But more often, it’s a client who is not ready to develop software. And they are the ones who will make decisions about development priorities, due to which the goal can be reached, spending the budget optimally. Do Your Clients Need to Develop Software At All?

Research Software 147

Research Software Weak Development Team Software Review Development 147

The Product Coalition

FEBRUARY 15, 2021

Shall I notify you about articles like this one? Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong. The typical sales pitch goes like this: “we need CRM software, and why would we build something that we can license anyway?” not to mention an understanding of software architecture?—?gain

Agile 195

Agile Startups Technical Review Software Review 195

UX Planet

MARCH 15, 2025

I found myself overwhelmed by complex machine learning algorithms, data modeling, and coding. Harvard Business Review(HBR) If youre looking for strategic insights on AI, you simply cant go wrong with Harvard Business Review. This is one of my go-to resources for business and strategy articles.

Data Visualization 108

Data Visualization Artificial Inteligence Customer Feedback Technical Review 108

Intercom, Inc.

MAY 4, 2022

With a scalable no-code solution, reduce the time your team is spending creating tailored emails to ensure your customers get the right content at the right time. Increase article click-through-rates with improved reporting. Get to grips with your Article Reporting here. Personalize emails with dynamic content.

Reporting Tools 205

Reporting Tools Data Visualization Feedback Software User Testing 205

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. Core part of Intercom.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

AUGUST 30, 2024

These are the two main questions the article answers. The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. To improve the ROI of your software.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

APRIL 29, 2024

This article will go over how it works and alternatives to consider! The pros of Pendo tooltips are their no-code functionality, mobile compatibility, and deployment options on third-party software. The cons of Pendo tooltips are the need to use code for in-depth customization and the lack of event-based flow triggering.

Software Review 105

Software Review Analytic Tools Feedback Software Embedded Analytics 105