Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. However, getting from technological breakthrough to useful applications is far from straightforward. However, getting from technological breakthrough to useful applications is far from straightforward.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

Crafty CTO

MARCH 17, 2023

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. Today’s acceleration is happening in the AI subspace I call Text AIs , which are based around Large Language Models (LLMs).

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. However, even if you’re sick of hearing about this already notorious artificial intelligence tool’s strange adventures, it’s likely here to stay, and we’re only scratching the surface of the impact of this cutting-edge technology. I know what you’re thinking.

ChatGPT 52

ChatGPT Research Software Artificial Inteligence Reporting Tools 52

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. What is AI for content creation?

Data Visualization 119

Data Visualization Artificial Inteligence Analytic Tools Research Software 119

Mixpanel

APRIL 12, 2024

As it happens, this is an area where artificial intelligence is advancing quickly. But how far off are we from this technology no longer needing us humans to guide it in the building process? But how far off are we from this technology no longer needing us humans to guide it in the building process?

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

UX Studio

OCTOBER 4, 2023

Today artificial intelligence is everywhere. Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. What is UX Writing? What is AI?

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

Lenny Rachitsky

FEBRUARY 8, 2024

Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. To get better answers from ChatGPT, be specific and give more context to your questions. This not only improves immediate results but also helps in developing smarter AI systems over time.

ChatGPT 79

ChatGPT Reporting Tools Data Visualization Research Software 79

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first. But first things first.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. ChatGPT’s big debut. Des Traynor: Hey, Fergal.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Be aware of AI hallucinations AI hallucination occurs when artificial intelligence produces inaccurate or nonsensical outputs. What about the future?

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. That everybody should learn how to program. That the programming language is human.

Data Visualization 119

Data Visualization ChatGPT Research Software Product Management 119

The Product Coalition

JUNE 14, 2023

Let’s seize the opportunity to leverage data to craft dynamic and interactive learning experiences. Education is a critical foundation for the development and success of every child, influencing their economic prospects and social well-being. Everyone has their own way of learning. Image created by the author.

Education 106

Education Feedback Software Research Software Data Visualization 106

UX Planet

JANUARY 29, 2024

They speed up the design process and help designers and developers deliver solutions faster. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. Their goal is to facilitate the creation of screens and code faster for designers and developers.

Analytic Tools 80

Analytic Tools Systems Review Data Visualization ChatGPT 80

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The ability of GPT-3.5 When we talked last, we talked a lot about ChatGPT and that was maybe a week after it was launched.

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Crafty CTO

FEBRUARY 7, 2023

I started out skeptical of ChatGPT , the “word AI,” and its Large Language Model (LLM) brethren. ChatGPT seemed like yet another in a long line of amusing tech novelties dating back to the Sound Blaster talking parrot. ” Perhaps John had the same skepticism towards art models.

CTO Coach 40

CTO Coach Fractional CTO Artificial Inteligence ChatGPT 40

The Product Cafe

APRIL 26, 2023

Well, through the power of Artificial Intelligence, of course!🤖 In fact, ChatGPT, was found capable of passing interviews to become an entry-level software engineer at the company. Looks like the robots have finally had enough of being mere mechanical minions and decided to take over the world.

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   After all, any sufficiently advanced technology is indistinguishable from magic. that can be labeled AI or machine learning or LLM-ish or generative. 

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5%

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Gainsight

OCTOBER 4, 2023

This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. And, while an iframe over ChatGPT is better than nothing, these basic solutions lack the data privacy and analytics power of a robust AI engine that crunches real customer data. Enter Horizon AI.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. This year, we saw savvy support teams arm up with the right tools, technology, and resources to not just survive but ultimately thrive in 2022 and beyond. And breathe!

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

JUNE 18, 2023

His testimony stood out as he proactively expressed concerns about the potential dark side of the technology he helped create. Altman emphasized the need for regulations covering licensing and testing requirements for AI models that surpass a certain threshold of capabilities.

Artificial Inteligence 104

Artificial Inteligence User Testing Research Software Product Research 104

UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Start here to design better.

ChatGPT 62

ChatGPT UX User Testing Workshop 62

Bryce York

SEPTEMBER 19, 2023

If you’re anything like me, you’ve been carefully following the rapid evolution of AI technology, particularly LLMs. The Hunch:** I’d take the message history, pass it to an LLM with an appropriate prompt, and return that to the user. Post-its or a notebook are my personal preference when I don’t need to collaborate with others.

Artificial Inteligence 52

Artificial Inteligence Customer Experience User Testing ChatGPT 52

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. There’s no question: AI is on fire. by 2028, up from $6.8b What’s worked in the past?

Education 52

Education User Testing Reporting Tools Data Visualization 52

People-First Product Leadership

FEBRUARY 12, 2024

I find such an attitude ironic as technology is always changing. We are constantly learning new skills (tip of the hat to ChatGPT), re-establishing product market fit due to a new competitor, or facing changing market dynamics (remote, hybrid, back to the office). Put aside hierarchy and silos.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Department of Product

SEPTEMBER 28, 2023

Spotify’s latest tool, like many others, is built on OpenAI’s LLMs and as Microsoft is now discovering, this strategic dependency comes at a cost. And there are reports this week that Microsoft is developing its own in-house rival to OpenAI to offset some of the costs associated with using its API.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Initially, I leaned on the Double Diamond model but soon realized it was not ideal and definitely required some level of modification. However, working within these constraints is sometimes necessary.

Product Research 62

Product Research Research Software User Testing Analytic Tools 62

Department of Product

OCTOBER 12, 2023

At first glance, it looks a little like what might happen if your OS were powered by a Miro board and Deta say it is developing a suite of native apps to work on the OS. ChatGPT hit revenues of $4.58 But, it’s not the biggest ChatGPT app; that title instead goes to a competitor called Ask AI which generated monthly revenues of $5.51

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Usersnap

JANUARY 8, 2024

As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. A paradigm shift in product development Real-world case studies Netflix: Shaping the future of online entertainment ? Development 4.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 51

Feedback Software ChatGPT User Testing Customer Experience 51

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The Advanced Data Analysis feature allows users to upload a file to ChatGPT. Other products worth checking out this week include a new customer support startup called Plain.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

UX Studio

APRIL 11, 2024

Some of the questions that were on our minds: How can we use this technology to our benefit? Design output can be pretty generic One of the issues with generative AI and large language models is that the output is pretty generic. How can it actually help us, especially in areas like product and UX design?

Research Software 77

Research Software Feedback Software Customer Feedback User Testing 77

Usersnap

JUNE 15, 2023

Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

Will getting the app be dangerous for you? Will you be able to use it without data?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40