The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. There are also a lot of misconceptions surrounding the term “artificial intelligence” itself.

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UX Planet

MARCH 15, 2025

Since joining Microsofts AI team last year, Ive found myself diving headfirst into the world of artificial intelligence. What began as an overwhelming experience, trying to grasp concepts and frameworks, has now turned into a passion project that Im eager to share with you. Learn more at Empathy &AI.

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Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

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Userpilot

DECEMBER 20, 2023

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data.

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Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I went back to the company I got the camera from and learned they also had a robotic vacuum, complete with LIDAR, which I got on a Cyber Monday sale for $200. . We’re pushing the boundaries of computer vision and machine learning.

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UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. Its time to find out how you can improve UX without compromising the humanelement.

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The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? They resemble automated phone menus where users navigate through selections to find answers. How can I reset it?”

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Product Management Unpacked

MARCH 26, 2020

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers.

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The Product Coalition

SEPTEMBER 6, 2021

Artificial intelligence or “AI” is human intelligence possessed by a machine. It needs machine learning and components of AI to work. AI technology is commonly used in phones, computers, and wearable devices. There are many exciting developments in the technology field. How does it work?

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Roman Pichler

MAY 13, 2024

It achieves this by stating the product’s target users and customers, the value proposition, the business goals it should meet, and its standout features. But this only works if the product and market are stable and experience little change. For digital products, this is hardly ever the case in my experience.

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Product Innovation Educators

AUGUST 26, 2024

Introduction Artificial intelligence (AI) is changing how we work, especially in product management. Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated.

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Product Innovation Educators

NOVEMBER 6, 2023

Joining us is Daniel Erickson, the Founder and CEO of  Viable, an AI analytics tool that enables businesses to instantly access and act on valuable insights from customer feedback, saving them hundreds of hours spent analyzing feedback. Before founding Viable, he held senior leadership roles in engineering, technology, and product.

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Intercom, Inc.

DECEMBER 8, 2020

Modern customers expect quick, personal, and effective service. To provide this, you must understand how your customer experience stacks up against these expectations. Data alone won’t produce results, but it will help you to contextualize customer behavior and feedback to provide better service faster.

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

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Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. TL;DR Podcast.ai Podcast.ai

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Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. Short on time? But there’s a better way now.

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The Product Coalition

NOVEMBER 26, 2022

Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products. This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products.

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UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Satisfaction leads to positive reviews, recommendations, and increased user retention.

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Roman Pichler

OCTOBER 2, 2018

Having a valid strategy and actionable roadmap available at all times requires two complementing strategizing approaches, a timeboxed and continuous one, as I explain below. This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks.

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The Product Coalition

SEPTEMBER 2, 2021

Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

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Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. What is a Large Language Model? What is supervised and self-supervised learning?

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Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

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Product Management Lessons from the Trenches

DECEMBER 17, 2018

your users want to just tell your app what they want and have your app deliver on the request. And since switching costs are near-zero, if your app doesn’t make it easy for them to get what they want, your users will leave you for another one. Where Might Natural Language Processing Add Value to Your Business?

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The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. trillion USD by 2025.

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The Product Coalition

JANUARY 5, 2021

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. Salespersons would understand their customers’ needs and preferences and match them with the most suitable products from the inventory.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. billion U.S.

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The Product Coalition

NOVEMBER 17, 2023

Extracting valuable insights from business data and taking timely actions are critical. However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem.

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Alchemer Mobile

AUGUST 19, 2024

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers.

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Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Prototyping and design: Wireframes, mockups, user experience flows. Large enterprises may outsource entire product lines.

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Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. Let’s gain perspective from the knowledge and experience of one of the most influential people in product innovation, Tony Ulwick. He started exploring what makes innovation successful.

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The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). Users don’t need to buy and install additional hardware to scale the product. Ease of upgrade: Users of SaaS products don’t need to upgrade the software since the provider manages the upgrades behind the scenes.

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Userpilot

AUGUST 29, 2022

Wondering how you can leverage sentiment analysis to improve customer experience? Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. To access this large pool of actionable data, you need to conduct sentiment analysis.

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Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. And what can we learn from that data?

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Intercom, Inc.

OCTOBER 24, 2018

How do you scale a support organization without breaking the budget or killing the quality of the customer experience? It’s an age old question for anyone leading a customer support organization, the sort of challenge that requires continuous innovation as a company and its customer base expands.

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