Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I hate definition wars.

Product Research 238

Product Research Research Software Analytic Tools Feedback Software 238

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Product Innovation Educators

JULY 29, 2024

He was part of the team that created the PCjr, a product that flopped badly. Ulwick realized that if we could predict how customers would measure a product’s value, we could design products to meet those criteria. Even better, if these criteria stayed the same over time, we could use them to guide long-term product development.

Data Visualization 284

Data Visualization Research Software Product Research Product Manager 284

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JUNE 28, 2024

If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. Unlike traditional data analysis methods, self-serve analytics equips everyone in your organization to explore data and take the right actions in real time. Choosing a good business intelligence tool.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I focus on the reporting area where we report on all things that happen at Intercom for you.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Alchemer Mobile

AUGUST 2, 2024

Make better-informed business decisions Data-driven insights from CX metrics enable teams to make informed decisions. This applies to product development, marketing strategies, and customer service enhancements. While measuring NPS is important, NPS data is not always easily actionable.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

DECEMBER 8, 2020

Modern customers expect quick, personal, and effective service. But with so much data to consider, how can you define the help desk metrics that matter for your team? As Seth Godin once put it: “Don’t measure anything unless the data helps you make a better decision or change your actions.” What are help desk metrics?

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

Product Innovation Educators

DECEMBER 2, 2019

Be prepared for the intersection of data science and product management. Organizations are developing robust data science capabilities, adding the role of “data scientist” to their ranks. Product managers are being asked to work with data scientists. Sometimes the business leads us into data science.

Data Visualization 31

Data Visualization Weak Development Team Analytic Tools Software Review 31

Indicative

OCTOBER 23, 2020

Every company, of every size — even organizations of just one person — are navigating a data avalanche problem. Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. Data Tracking and Collection.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

Embedded Analytics 95

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 95

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. The simplest answer is that these terms refer to some of the many analytic methods available to Data Scientists.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Salesforce Field Service is a market leader with customers including many Fortune 500 companies.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Team execution and development.

Weak Development Team 162

Weak Development Team Feedback Software Research Software Development 162

The Product Coalition

OCTOBER 5, 2020

To unburden their teams, companies like Facebook, Google, and others have turned to product operations, whose job is to help product teams achieve better outcomes. At its core, product operations enables product teams to achieve better outcomes. Key Tasks User issues reports. Bug Service Level Agreement (SLA).

Embedded Analytics 178

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 178

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. We formulated a dedicated team consisting of three researchers and three designers.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Crypto: Leverage the most suitable market conditions and invest intelligently.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Sachin Rekhi

FEBRUARY 9, 2020

In our discussions, we talk about all the usual things: their ultimate career aspirations; their understanding of their own strengths and weaknesses and the skill gaps they hope to fill; as well as the specifics of each role they are considering, including scope, responsibilities, title & compensation, and manager. Engineering-Driven.

User Testing 218

User Testing Weak Development Team Artificial Inteligence Product Research 218

Userpilot

FEBRUARY 24, 2025

Thats why Ive curated a list of three top product manager openings at data-driven companies, along with standout candidates who are ready to make an impact. Recommended product manager job openings in data-driven companies Looking for a job in data-driven product management ? Meta Manager, Product Data Operations Meta office.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Gainsight

OCTOBER 19, 2018

All over the world, companies are using data science to cultivate a healthy customer base. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. Data science has found itself in the same position as plastic.

Data Visualization 100

Data Visualization Customer Experience Weak Development Team Reporting Tools 100

The Product Coalition

AUGUST 9, 2023

Beyond Bitcoin, it’s becoming evident that blockchain development applications are as diverse as the stars in the sky. Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. Automating Intelligence: How AI Elevates Decision-Making on the Blockchain?

Data Visualization 147

Data Visualization Finance Banking Healthcare 147

Alchemer Mobile

AUGUST 2, 2024

Make better-informed business decisions Data-driven insights from CX metrics enable teams to make informed decisions. This applies to product development, marketing strategies, and customer service enhancements. While measuring NPS is important, NPS data is not always easily actionable.

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

Userpilot

JULY 14, 2024

That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. This figure doesn’t give you a full picture because it doesn’t take into account the industry, company size, or acquisition model. Fear not, though, as we explore the data in more depth in this article.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Reporting Tools Analytic Tools 105

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. We versus They. What happens when?

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

JULY 29, 2024

We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision. TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Intercom, Inc.

MAY 12, 2021

Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer expectations. Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale.

Data Visualization 118

Data Visualization Customer Communications Reporting Tools Customer Feedback 118

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Manager 258

Product Manager Product Management Weak Development Team Management 258

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90