Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. My team, the machine learning team here at Intercom, the Inbox team, discovered that there were two common customer jobs that we’re just seeing a lot.

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Does the data show positive, flat, or negative trends? For digital products, this is hardly ever the case in my experience. Let’s take a look at them.

Customer Experience 305

Customer Experience Product Research Technical Review Data Visualization 305

UX Planet

MARCH 15, 2025

Pinterest, positioned uniquely as a visual discovery engine, has significant potential to leverage personalization to foster deeper user engagement, retention, andloyalty. Generative AI Beyond recommending existing Pins, Pinterest needs to explore ways to create new personalized content.

Product Research 96

Product Research Data Visualization Feedback Software Analytic Tools 96

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). So, it makes sense that Customer Experience (CX) leaders want to explore how AI can help them find new ways to connect with their customers while gaining competitive advantage. Foster brand loyalty.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

The Product Coalition

DECEMBER 26, 2023

Computer vision is a branch of the broader concept of “artificial intelligence.” However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data.

Healthcare 147

Healthcare Research Software Vision Analytic Tools 147

Userpilot

FEBRUARY 21, 2024

Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

FEBRUARY 24, 2025

PDO provides data and insights that power machine learning and AI, at the core of all Meta products. Experience in AI , machine learning, or related fields. Background working with annotated data and/or leveraging generative AI in products is a plus.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Userpilot

MARCH 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. Microsoft is looking for someone with an abundance of positive energy, empathy, and kindness, in addition to being highly effective. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. What Sets Horizon AI Apart: Trust Having generative AI features doesn’t mean much when it isn’t accompanied by trust.

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Generative AI Customer Experience User Testing Customer Feedback 52

AB Tasty

SEPTEMBER 16, 2024

There are two sides to the coin with AI: it can help optimize your time and boost conversions, but it can also be risky if not used properly. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. However, it’s important to find the right AI that works for you and helps you achieve your goals.

Artificial Inteligence 52

Artificial Inteligence Customer Experience User Testing Reporting Tools 52

Modus Create

MAY 30, 2025

AI-powered solutions are applied to complex challenges, such as diagnosing diseases earlier, improving clinical trial success rates, and optimizing supply chains. Key to its value is AI's ability to learn and improve over time. Why data readiness matters The lifeblood of any AI application is data.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Product Research 40

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Example of AI bias. About 73% of U.S.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

UX Planet

MARCH 2, 2024

Familiarize with AI and LLMs Basics : Herein, you should familiarize yourself with AI fundamentals and the workings of Large Language Models (LLMs), including their inherent limitations such as the potential for generating incorrect information, known as “hallucinations,” and the impact of biased training data ( AI for UX: Getting Started).

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), For example, you may want to jump on the AI bandwagon by creating a product that leverages AI to solve user problems. Cool, right?

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Arkenea

MARCH 9, 2025

From seamless integrations with existing EHR systems to incorporating advanced technologies like generative AI, Arkenea delivers robust, scalable apps that enhance clinical efficiency and improve the patient experience. signs of the illness Prescribed medical care These applications have several positive clinical effects.

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Development Artificial Inteligence Healthcare Data Visualization 52

Crafty CTO

JULY 21, 2023

It felt like the rate of change in the generative AI space is picking up yet again this week. Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News.

Artificial Inteligence 40

Artificial Inteligence Technical Review Reporting Tools Research Software 40

Mironov Consulting

NOVEMBER 15, 2023

     “AI-Washing” AI-washing (see greenwashing ) is quickly announcing and shipping something (anything!) that can be labeled AI or machine learning or LLM-ish or generative.    The hope is for positive press coverage but few serious end users.

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. and beating ChatGPT’s 50.3%. (NN Lyfts engineering teams explain how they do it.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

Usersnap

SEPTEMBER 19, 2023

Continuous Improvement with Artificial Intelligence Real-world application: A/B Testing ? What are Customer Insights AI? This is where AI emerges as a game-changer, revolutionizing the way we decipher customer preferences, behaviors, and needs. AI-fueled sentiment analysis transcends simple positive/negative labels.

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Customer Feedback Data Visualization User Testing Feedback Software 59

Gainsight

SEPTEMBER 25, 2023

Expanded Application of AI, Including Gen AI We feel the Gartner Market Guide emphasizes the expanding role of artificial intelligence (AI) within Customer Success Platforms. Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Department of Product

SEPTEMBER 14, 2023

Retool AI allows product teams to integrate AI features directly into their products using any AI model or LLM, without having to build them from scratch. In practical terms, this means smaller product teams can keep up to date with big tech by implementing AI features quickly. billion valuation.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Studio

MAY 23, 2024

Learning and education are fundamental to our lives, yet millions around the world lack access to quality learning opportunities. While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. Enhancement or transformation?

Education 48

Education Research Software Reporting Tools Feedback Software 48

UX Planet

SEPTEMBER 30, 2024

That question has also been prompted by the fact that the job market for Technology in general, and Design in particular, has been the worst that anyone has ever witnessed (and I went through the 2009/2010 recession, and honestly, this has been worse).

Research Software 59

Research Software ChatGPT Artificial Inteligence User Testing 59

Gainsight

AUGUST 20, 2024

Gartner concurs, reporting that companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. CS leaders who are embracing the change now are positioning their businesses, their teams, and their customers for a brighter future built on a foundation of AI-powered productivity and fast customer data insights.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

MARCH 14, 2023

We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas. What is ChatGPT ChatGPT is an artificial intelligence language model developed by OpenAI that is capable of generating human-like responses to natural language inputs.

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ChatGPT Feedback Software User Testing Customer Experience 78

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

JULY 29, 2024

Churn prediction : Using machine learning algorithms, Custify analyzes historical data to identify patterns and indicators of potential churn. You can then use the built-in generative AI to make sense of this data and craft stellar experiences. The SuccessScore dashboard from ClientSuccess.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 105

PMLesson's Ace the PM Interview

MARCH 4, 2025

Adobe is well-known for its Photoshop software, but it also offers an entire suite of image editing and creative software, including Acrobat, Illustrator, Stock, Firefly generative AI, and more. It also has a caring work culture and offers generous employee benefits. For technical positions, you’ll get a coding challenge.

Data Visualization 52

Data Visualization Reporting Tools Research Software User Testing 52

Arkenea

OCTOBER 10, 2024

Plus, it also displays a positive user experience in healthcare web design. The launch of AI, machine learning, data analytics, IoMT, big data, etc., Let’s look at some of these trends in brief: Generative AI: Generative AI has become popular due to the launch of ChatGPT.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52

Crafty CTO

JUNE 28, 2023

MosaicML’s Revenue Model Isn’t Models Counterintuitively, although MPT-30B and 7B come from MosaicML, models aren’t the product, but rather enablers of Mosaic’s actual products—training and inference services. Build your next model / transformation / disruption / innovation. More Powerful.

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ChatGPT Data Visualization Generative AI Artificial Inteligence 52

Modus Create

AUGUST 29, 2024

AI initiatives are not one-size-fits-all—yours should be tailored to organizational needs and strategic goals. This can be challenging, but taking the time today to create an effective AI strategy is the best way to position your company to thrive tomorrow. It exhibits behaviors we might label as bad in humans.”

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Weak Development Team Reporting Tools Development User Testing 52

Lenny Rachitsky

JULY 9, 2024

I work as a professional prompt engineer and recently published a book with O’Reilly, Prompt Engineering for Generative AI , so I’ll use my prompting skills to see if I can get an AI tool to beat humans at a set of PM tasks. (This is the same approach Google recently used to test Gemini 1.5’s

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Andrew Chen

JANUARY 23, 2024

Grand Theft Auto 6 and the future of AI If you happened to miss it, a few weeks back, here is the game trailer for Grand Theft Auto 6. But GTA 6 might be the peak of the open world category, untouched by the next wave of tech, particularly generative AI. But also AI will unlock new forms of gameplay as well.

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Reporting Tools Generative AI Artificial Inteligence Entertainment 91

UX Planet

JANUARY 2, 2025

For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany. Whenever machine learning (ML) models are used to generate an output, the same output is generally accompanied by a level of accuracy.

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Artificial Inteligence ChatGPT Research Software User Testing 98