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Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.
He emphasizes that these activities vary based on context (large vs. small organizations, B2B vs. B2C, Agile vs. Waterfall). The discussion reveals how product management has evolved since 1931 and highlights the importance of clear role definition to prevent job frustration.
You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Robust resource center functionalities for offering self-service help. Custom dashboards to track key metrics at a glance. for collecting user sentiment data.
He was also the first head of growth at Atlassian, where he led product for Jira Agile and built the first-ever B2B growth team. The best product managers go out of their way to prove themselves wrong, because finding the flaws in your thinking will lead to better decisions.
How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions. Lets unpack each.
It gives you the ongoing, actionable insights you need to grow market share, secure stakeholder buy-in, and optimize your brand strategy. According to Gartner®, while 57% of brand leaders conduct brand health assessments, only 21% find those insights actionable. That’s where brand health tracking comes in.
Based on user profile data or persona. By analyzing feature adoption dashboards, you can measure the impact of your campaigns and iterate for better results. This data-driven approach is key to understanding user needs and driving long-term value. Customer data in Salesforce. Product usage insights in Mixpanel.
95% of enterprisedata problems involve access, cleaning and joining data, not analysis; companies that solve this integration challenge create tremendous value. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.
Thats why Ive curated a list of three top product manager openings at data-driven companies, along with standout candidates who are ready to make an impact. Recommended product manager job openings in data-driven companies Looking for a job in data-driven product management ? Meta Manager, Product Data Operations Meta office.
Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions.
Identifying why users are leaving Proactively engaging at-risk users Measuring churn accurately How do you currently track customer health and predict potential churn? Effective customer churn prediction relies on data. Predictive churn modeling : Use tools to analyze behavioral signals before customers leave.
Recommended product manager job openings in data-driven companies 1. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Who would be the best fit for this job? Who would be a bad fit for this job?
This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Large enterprises may outsource entire product lines.
of marketers reported higher conversion rates in 2023 compared to 2022, as per the samesource. For instance, a B2B software company might target IT Managers or Marketing Directors, tailoring content to address their specific needs, as suggested by Leadfeeder. With our tool, she streamlined tasks and found balance.
In this AI-first design era, tools will let one person do the job of many — prototyping, validating, deploying, and iterating faster than ever. Whether you’re a founder, designer, or PM, the ability to work visually with AI will be a key competitive advantage. AI Isn’t the Tool — It’s the Design Partner Let’s go deeper.
Gainsights latest report, The Customer Success Index (CS Index), conducted in partnership with Benchmarkit, reveals the trends reshaping CS in 2025. Heres how AI is transforming the field: Early Warning Systems: AI enables teams to predict churn months in advance, providing the time and insights needed to intervene effectively.
Chris Mele, a pricing expert from Software Pricing Partners (SPP), shared some insightful perspectives on this topic at Business of Software USA, drawing from his own experiences and decades of industry data. Picking a metric that is hard for the buyer to predict can lead to failed pilots and deals oscillating to flat fees.
Im looking at you, in-house enterprise solutions. However, the actual root lies in the classic debate between analytical thinking (breaking things apart) and systems thinking (focusing on interconnectedness). Related stories Why we never hired a designer What does it mean to be a good B2B in-house designer?
But when I started building community at an enterpriseB2B company, I realized: people don’t show up just for mugs and hats. We shared a lot on the topic of gamification for online communities a few years ago and the insights are still super relevant. They show up when it feels meaningful it. When it feels worth it.
Insights from Chris Mele’s Business of Software AMA Pricing is often treated as an afterthought in SaaS companies. Use real data and customer feedback to guide pricing decisions. Strategies to structure enterprise pricing sustainably. Invest in pricing once product-market fit is validated. Before you scale sales.
E.G. a video conference tool that doesnt require invitees to sign up (but they can see all its unique features and feel compelled to try it). You can collect data from customers or collaborate with other companies to increase your sample size. Build indexable free tools that are related to your app (e.g.,
A PM who did B2B work most of his/her career. Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success. OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world.
I recently dug through inboxes from the 50+ tools we use across teams at Userpilot (PM, CS, Marketing, Growth). Which is wild because email marketing is still one of the most cost-effective channels for improving product engagement and is a powerful retention tool. See how you can improve user engagement and retention. Warm, personal).
The reason was simple: creating visuals was the only easily understandable skill I had that no one else knew how to do, and it was acknowledged. If I ever take another job as a designer, it will be in an organization where other product or service designers are already part of the team. The best and most sustainable way to do that?
Challenge SaaS purchases by exploring if AI tools can enable your domain specialists to build custom solutions tailored to your specific needs. Get your hands dirty with AI tools immediately—the competitive advantage gap between AI tool users and non-users will dramatically widen in the next year.
In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Signup to be a Mentor Today! View the live stream….
How do we run it in B2B" Managers are less afraid of experimentation. They started to see the value. -- 2011: "Product reports to the VP of Engineering." 2019: "Product reports to the CPO." 2019: "Do we have data to prove that is the right way to go?" What are your predictions? We are a real business."
During the third stage, input is analyzed and during the fourth stage, the insight gained from analysis is used to make decisions. Plugging in: how to generate insights Analysis: how to prioritize and understand feedback Communication: how to synthesize information Test/Build/etc & then repeat. Get Insights. It’s cyclical.
Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. Aspiring enterprise product managers often tell me that collecting a robust customer sample is difficult.
Customer intelligence (CI) data and insights are instrumental in product management. However, with so many customer intelligence tools available, how do you select the right one? In this article, we’ll take you through a list of the top customer intelligence tools. Book a demo now to see it in action.
For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.
I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] But I find they don’t map well to enterprise companies.
I work in the B2B sector where very few people would consider themselves to be “heroes” or “rockstars”, and I was intrigued to see what results these questions would produce. The left of our brain controls our logical and analytical processes, while the right of our brain produces our creative capacities. Make discovery memorable.
But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.
“The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. View the live stream….
Is there a difference between developing an enterprise and a consumer product? In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different.
Being a product manager in a B2Bservice company, the question was particularly difficult to answer. It is a good tool to have and can be used over and over again. . In a service as a product company, there are not consistently clear starting and finishing lines for product management. More About The Product Mentor.
Which product analyticstools should you be using? How many analyticstools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analyticstools you really need as a PMM. What is product analytics?
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. View the live stream….
Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Her throughline? Zoom Out from the Use Case.
Instead, we must go back to the age-old mantra that a picture is worth a thousand words and provide a visual representation of what the future could look like if we are successful. For example, when we were building LinkedIn Sales Navigator, we knew that we wanted to target B2B sales professionals. Design: Customer Discovery Insights.
Today we are talking about how to price B2B SaaS products, learning from pricing examples. Joining us is Marcos Rivera, the author of the new book Street Pricing: A Pricing Playlist for Hip Leaders in B2B SaaS. They raised prices without data or a good value story, and their customers reacted negatively. What is the offer mix?
With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.
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