Userpilot

MARCH 20, 2024

TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. Software licensing sets software usage rules, protecting creators and defining user rights. Software monetization through crowdfunding relies on user goodwill to support free product development.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Userpilot

NOVEMBER 25, 2021

If you collect user feedback of any type, you have an opportunity to act on those insights (negative or positive) and turn: Unhappy customers into happy customers. Satisfied users into advocates for your product. Increase customer loyalty and word of mouth by acting on feedback. Hubspot – CSAT survey.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization User Testing 94

Userpilot

APRIL 7, 2023

Their overall satisfaction level with your product. B2B customer insights vs B2C customer insights B2B insights focus on businesses as customers, while B2C insights focus on individuals as customers. What are the different types of B2B customer insights?

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Userpilot

SEPTEMBER 28, 2022

How can product managers use it to develop better products? In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. This improves overall customer satisfaction. Book the demo! How about B2C products?

Data Visualization 82

Data Visualization Feedback Software Customer Experience Customer Feedback 82

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Book a demo and get started!

User Testing 92

User Testing Feedback Software Product Research Analytic Tools 92

Userpilot

APRIL 18, 2024

Userpilot lets you create user segments based on different factors and analyze their behavior and usage patterns. Schedule a demo to see the platform in action. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Customer Experience 81

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 95

Data Visualization Customer Feedback Analytic Tools User Testing 95

Userpilot

JULY 16, 2021

This can give you valuable insights into product growth and user engagement. In this article, we’ve compiled the key metrics for your SaaS product that help you measure customer satisfaction, user activation, retention, product adoption, and growth. Metrics for SaaS products: Measuring customer satisfaction.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

Userpilot

DECEMBER 21, 2022

You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. The vanity metrics that you should avoid are the Number of Total Users and Time on Page/Session Duration as they don’t provide insight into business performance. Customer Lifetime Value (CLV).

Analytic Tools 91

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 91

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users. Customer and market research that goes into building product personas also drives feature development.

Feedback Software 88

Feedback Software Research Software Analytic Tools User Testing 88

Userpilot

MAY 20, 2024

Sign up for a free Userpilot demo today and learn more about how you can drive product growth through contextual in-app experiences. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are product growth tools and why do you need them? Collaborative dashboard views.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 30, 2021

It helps you gain actionable insights into your customers' behavior – enabling you to create meaningful experiences for your users, identify opportunities for product growth and development, and fix pain points in the user journey. This will help you and your product teams focus on what to develop and improve.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Gainsight

JULY 20, 2022

In the world of product development, we call this process user segmentation , and it’s just as useful for product managers trying to understand their audiences as it is for audiences trying to understand TV show awards. . Commonly used in marketing, this may be more relevant for B2C products rather than B2B. .

Analytic Tools 59

Analytic Tools Customer Experience Data Visualization Customer Feedback 59

Userpilot

JUNE 22, 2021

Companies that adopt customer success strategies aren’t just trying to score points in front of their customers. Okay, while their users obviously do benefit from these strategies, one of the key perks for businesses besides customer satisfaction is a reduced strain on customer support.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Usersnap

FEBRUARY 14, 2023

It’s your key to gaining an edge in your target market by offering an irresistible value proposition, based on a well developed sales and pricing strategy and marketing plan. Whether you have a B2B SaaS go-to-market strategy or a B2C SaaS GMT plan, developing a detailed strategy can make the difference between failure and success.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Intercom, Inc.

OCTOBER 13, 2022

The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retention. Now more than ever, businesses need to build strong, long-lasting relationships with their customers to thrive.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Userpilot

MARCH 15, 2022

The customer lifetime value is the potential stream of revenue you can earn from a customer over their journey with you as a paying customer. NPS score is a measure of customer satisfaction and loyalty and using that data you reduce churn by re-engaging your dissatisfied customers.

Onboarding KPIs 88

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 88

DISQO

MARCH 13, 2017

Seek customers’ views on competitors and study shifts in their positioning, benefit statements, and more. Customer Satisfaction: Levels can vary widely as the customer base spreads beyond early adopters with the most urgent need for your product. Is your site generating more or less inquiries v.s.

Product Research 40

Product Research User Testing Testing Data Visualization 40

DISQO

MARCH 13, 2017

Seek customers’ views on competitors and study shifts in their positioning, benefit statements, and more. Customer Satisfaction: Levels can vary widely as the customer base spreads beyond early adopters with the most urgent need for your product. Is your site generating more or less inquiries v.s.

Product Research 40

Product Research User Testing Testing Data Visualization 40

DISQO

MARCH 13, 2017

Seek customers’ views on competitors and study shifts in their positioning, benefit statements, and more. Customer Satisfaction: Levels can vary widely as the customer base spreads beyond early adopters with the most urgent need for your product. Is your site generating more or less inquiries v.s.

Product Research 40

Product Research User Testing Testing Data Visualization 40

Userpilot

APRIL 7, 2021

If you want to get real-time product insights, use our advanced user analytics features. Get a demo today! To learn more about how you can do this through Userpilot, book a demo today ! For example, you may have 2000 daily active users and 5000 monthly active users. Session Duration.

Onboarding KPIs 65

Onboarding KPIs User Testing Customer Experience Customer Feedback 65

Userpilot

JULY 26, 2021

Product growth (or product-led growth) is a go-to-market strategy that uses the product itself to drive user acquisition, activation, conversion, and retention. No whitepapers, no demos, no salesperson—just seeing the product in action. In both B2B and B2C, buyers want to self-serve. Daily/weekly/monthly active users.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98