Userpilot

MARCH 21, 2024

Create your customer personas either using software such as Hubspot or customizing an online template. The B2B Customer Profile Template captures in-depth insights into business clients, aiding in developing strategies for partnership and revenue growth. Analyze data to find similarities and patterns among your users.

Data Visualization 94

Data Visualization User Testing Customer Experience Customer Feedback 94

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. Their challenges and pain points.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Airbnb failed to concept test its logo and faced ridicule due to its design. Book a demo and get started! What is concept testing? Why is this essential?

User Testing 90

User Testing Feedback Software Product Research Analytic Tools 90

Userpilot

NOVEMBER 25, 2021

Users – both happy and unhappy – into partners in developing your product, so that it delivers more value in future. Here are the most common reasons users churn and how you can respond: Price: offer a discount, a pause, or a downgrade to users who are leaving due to price. G et a demo and see how.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization User Testing 93

Userpilot

JULY 16, 2021

Increase feature adoption to develop an adoption flywheel and ensure consistent value for your customers over time. Inform product development. They are the customers you should reach out to for reviews. You may want to review your onboarding processes or product-market fit to meet their expectations. Help decrease churn.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

Userpilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics tools are a type of software that enables you to measure and visualize user data.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Business-to-consumer (B2C) targets individuals and families. B2C, SMB and Enterprise companies not only behave differently, they are structured differently. Unstated B2C Assumptions. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Product Talk

SEPTEMBER 1, 2021

Our ultimate goal at Human API is to have a B2C play where we create a marketplace for the consumer to do even more with their health data,” says Lisa. Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. Meet Lisa’s product trio at Human API.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Customer and market research that goes into building product personas also drives feature development. Book the demo! Interested? If so, let’s dive in!

Feedback Software 86

Feedback Software Research Software Analytic Tools User Testing 86

Userpilot

NOVEMBER 20, 2022

You can also find distinct differences in ACV between B2B and B2C companies. An RJMetrics study revealed that the average B2B user has an ACV of $1,080, which is more than 10 times that of a B2C customer – $100. Here, the image shows how Userpilot enables you to trigger a promo code. Customer Acquisition Cost (CAC).

Feedback Software 93

Feedback Software Onboarding KPIs Customer Experience Customer Feedback 93

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That ” Building software is as much art as science.  There's

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. Building non-gaming VR experiences.

Weak Development Team 97

Weak Development Team Development Feedback Software User Testing 97

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Userpilot

JULY 30, 2021

It’s the ultimate interdisciplinary role and is often considered “the glue” that holds a product development team together. Type of product (B2B, B2C). The development of any product starts with ideas. This feedback loop needs to be integrated into the product planning and development processes. Develop product roadmaps.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Mironov Consulting

JUNE 27, 2020

B2B is lumpier than B2C.). Demos are shown. Sales teams learn from each other what’s acceptable, so there will be dozens of other untracked, unsized, unplanned, poorly defined promises that somehow surprise the development/product team. Building software is always uncertain, even if we’re close. Roadmaps are shared.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. No whitepapers, no demos, no salesperson—just seeing the product in action. In both B2B and B2C, buyers want to self-serve. Net promoter scores.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

DECEMBER 21, 2022

You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. B2C apps tend to have a higher DAU/MAU ratio than B2B apps. Userpilot is a code-free platform that helps track and improve product analytics metrics at every customer journey stage.

Analytic Tools 90

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 90

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Companies had to rethink product development to embrace Agile and DevOps. We couldn’t do any of the basic user analytics that I know my friends at B2C companies did in their sleep. In reviewing a feature.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Indicative

MARCH 12, 2021

Due in large part to that misalignment, most companies waste between 50-80% of new signups. moment—and that knowledge has driven a lot of our product development. At Appcues, Eric explained, they developed a “Product Adoption Score” to help with this. Shareability was our users’ Aha! Sending out an open-ended survey.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Indicative

JANUARY 13, 2021

Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). Why they’re important. What Is a CDP Platform?

Analytic Tools 80

Analytic Tools Research Software Customer Communications Data Visualization 80

Usersnap

FEBRUARY 14, 2023

It’s your key to gaining an edge in your target market by offering an irresistible value proposition, based on a well developed sales and pricing strategy and marketing plan. Whether you have a B2B SaaS go-to-market strategy or a B2C SaaS GMT plan, developing a detailed strategy can make the difference between failure and success.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

MARCH 15, 2022

There has been a rising demand for self-served support among B2B and B2C customers. NSM is a company-wide metric that helps you develop a singular focus, prioritize user experience, define your product roadmap, and increase accountability and transparency. Want to achieve product growth and build product experiences code-free?

Onboarding KPIs 86

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 86

Indicative

JANUARY 13, 2021

Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). Why they’re important. What Is a CDP Platform?

Analytic Tools 52

Analytic Tools Research Software Customer Communications Data Visualization 52

Userpilot

APRIL 7, 2021

Get a demo today! To learn more about how you can do this through Userpilot, book a demo today ! No coding required! This was likely due to their interactive walkthrough with videos. This is a typically low percentage for simple B2B or B2C products. These actions you want to monitor and keep at low levels.

Onboarding KPIs 64

Onboarding KPIs User Testing Customer Experience Customer Feedback 64