Modus Create

JANUARY 9, 2025

From iPhone to AI By Patrick Sheridan Posted in Digital Transformation , Product Published on: January 9, 2025 Last update: January 9, 2025 How lessons from the mobile boom can help navigate the new era of software development Were going to make some history together today. AI software spending is forecasted to grow to $297.9

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

Userpilot

JUNE 5, 2025

Walkme – Best employee onboarding software. Pros of Userpilot No-code and fast to implement: One of Userpilot’s key advantages is its editor (a Chrome extension), which is intuitive, no-code, and changes are published instantly. You can find more reviews on G2 or Capterra.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

PMLesson's Ace the PM Interview

APRIL 2, 2025

This conversation then concludes with a design problem and coding in a language of your choice.    The tech screen call is followed up by a 1-hour coding challenge on HackerRank, which Salesforce calls its remote programming test. Coding Determine if a number is a power of two. Behavioral Tell me about yourself.

Analytic Tools 52

Analytic Tools Reporting Tools Technical Review Data Visualization 52

Userpilot

JUNE 10, 2025

Here’s an example of how detailed the data can be: Track your app churn rate with Userpilot. One of the most popular examples of this is Facebook’s “ 7 friends in 10 days.” Userpilot allows you to do this code-free. Use a tool like Userpilot to create slideouts and carousels for code-free in-app messaging: Try Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

JPMorgan Chase is the unified company of its two brands: Chase, a consumer and commercial banking brand, and J.P.Morgan, an investment brand for corporations and governments. " The recruiter will also review logistical information about the interview process and the role.  Behavioral Tell me about yourself.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. 5 Fullstory session reviews. Now, scaling your team and inviting team members with Heap is challenging due to its steep learning curve and the lack of detailed features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144

The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

Banking 113

Banking Development Team Review Software Review Technical Review 113

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. With blockchain, transactions can be processed and settled more quickly and securely.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

Alchemer Mobile

NOVEMBER 10, 2022

For example, using the Apptentive Apptimize Integration enables you to use Apptentive Surveys to ask customers who have seen a specific variant of a given experiment about their experience. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

JULY 8, 2021

For example, if you ask Alexa “What day of the week is today?,” Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. Morgan Chase’s AI bot COIN (short for contract intelligence) is an excellent example of NLP in document search.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. And beyond code, beyond visuals and interactions, what do they all have in common with each other?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Product Talk

DECEMBER 7, 2022

If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. The goal is for your team to talk to the people who are using your software.

User Testing 299

User Testing Reporting Tools Customer Experience User Friction 299

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.*  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Intercom, Inc.

JULY 11, 2018

Newspapers, for example, believed they were in the “Newspaper Industry”, and as such struggled to work out why bored commuters had stopped buying their product. People wanted to leave nice reviews, and tips for other travellers…. There are literally hundreds of examples like the ones above and there’s a common trend in all of them.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

The Product Coalition

OCTOBER 27, 2020

Overall, NAB’s API is surprisingly good for a bank. You might wonder why this is worth noting, it’s because many APIs, especially those offered by enterprises and enterprise software providers are bizarrely not this straight forward. I could see how to resolve this by writing actual code. Easy to follow, easy to get started.

Software Review 158

Software Review Research Software Technical Review Naming 158

Mind the Product

NOVEMBER 9, 2018

From mental health to the health of our democracies, we are causing problems with well-intentioned software. The medical profession has institutional review boards which ensure that any research is conducted in line with the principles of the Nuremberg Code, a set of ethics which arose from the Nuremberg Trials.

Data Visualization 178

Data Visualization Software Review Research Software Product Research 178

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding. Even worldwide.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

MARCH 9, 2021

The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 95

Analytic Tools Research Software Software Developers Software Development 95

Userpilot

SEPTEMBER 14, 2023

A dunning email is a transactional email with account information and an attached invoice used to remind customers about any due payment. Whether overdue payments are due to insufficient funds or erroneous billing settings, the inability to access your product (and all the data stored on it) can hurt the customer relationship.

Analytic Tools 104

Analytic Tools Data Visualization Customer Experience User Testing 104

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Intercom, Inc.

APRIL 29, 2020

The answer isn’t in a specific example but the approach you take to doing business. We have customers, for example, who have seen 10 times their normal support volume in Intercom. For example, people are working from home at increased rates , video conferencing apps are seeing record downloads , and commuter traffic has plummeted.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. Based on a survey of mobile banking users, there are a few reasons why potential customers abandon this much-needed part of the application process on mobile: Too complicated. Short attention span.

User Testing 148

User Testing Analytic Tools Research Software Data Visualization 148

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. Today this difference is partially compensated in mobile app product management by the use of layered interfaces in app menus that resemble a software stack, or more simply a stack of papers.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

The Product Coalition

AUGUST 29, 2022

This is a common form of monetisation that is mostly relevant for businesses with existing revenue streams, such as existing enterprises and software-as-a-service companies. E-commerce and insurance provide examples of APIs that drive acquisition. For example, an API couldn’t drive the purchase of a product that doesn’t exist.

Banking 147

Banking Technical Review User Testing Systems Review 147

Userpilot

SEPTEMBER 30, 2024

Solution : The team chose Userpilot over UserGuiding due to its mobile optimization and comprehensive analytics, allowing them to create no-code onboarding experiences, analyze performance, and trigger targeted surveys without developer assistance. However, UserGuiding wasn’t optimized for mobile web onboarding.

Product Research 105

Product Research Analytic Tools Feedback Software User Testing 105

Mind the Product

NOVEMBER 4, 2016

Coward details five areas with real-life examples where she thinks successful teams can provide inspiration. The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. Asana for example reserves five minutes at end of every meeting to make sure that everyone knows what they need to do.

Research Software 165

Research Software Banking User Testing Feedback Software 165

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Mind the Product

DECEMBER 12, 2017

Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Take the example of Hasan Syed, a haircare entrepreneur based in Chicago, who had flown business class with his father to Paris on BA.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. It is an expert in building payments.

Research Software 148

Research Software Feedback Software Reporting Tools User Testing 148

Intercom, Inc.

MAY 13, 2019

But when content is the lowest priority, you might assume that the poor performance of your onboarding is due to bad content that can be solved quickly and cheaply by “making the words better.”. instead of the users is a classic example. Actions taken: I downloaded an app from my bank to help me track and categorize my spending.

User Testing 171

User Testing Customer Experience Research Software Product Research 171