Intercom, Inc.
OCTOBER 13, 2020
Support teams get a lot of repeated inbound questions, which get tedious to answer. We took an off-the-shelf Python search engine and built another test bot that could answer our own inbound support queries. Resolution Bot is just the start of our vision for this space. Case study: Resolution Bot.
Mixpanel
JANUARY 12, 2023
We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. From 2015-17, Plaid was a modern API for banking data for developers. If you think I’m being extreme, just wait until you read the rest of this post.
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Intercom, Inc.
MARCH 29, 2022
Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We had a pre-sales team.
Intercom, Inc.
NOVEMBER 7, 2019
As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. Where others might see an uphill battle, Nicolas (Nico) Marchais saw an opportunity. What sets Spendesk apart.
Business of Software Conference
JANUARY 16, 2020
It’s not your vision in the market. So the first one they sold to was a bank that was running this query overnight because it took 12 hours to run but with this database you could do it in three minutes. My buddy is the head of investment banking at Goldman Sachs and I’m going to get you a meeting. marketing.
Intercom, Inc.
NOVEMBER 23, 2022
Everyone shared the same vision for the future, but what at first seemed like a match made in heaven brought its fair share of headaches – revisiting the integration plan over and over, dealing with curveballs and constantly putting out fires, managing expectations and frustration, aligning different ways of working. Then, came integration.
Mixpanel
FEBRUARY 23, 2021
He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. Your customers tell other people about it, your startup inbound requests are consuming you and you are not able to sleep at night. Bonus advice we love.
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