Userpilot

MARCH 17, 2023

Userpilot can help you perform customer needs analysis with in-app surveys, advanced segmentation options, and an NPS dashboard. Useful information : No one enjoys dealing with automated responses that send you to the very documentation you read before that didn’t help. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 94

Data Visualization Customer Feedback User Friction User Testing 94

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

eG Innovations

MARCH 24, 2022

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. Customers often use this report in conjunction with other similar reports to routinely audit and document to demonstrate systematic by process maintenance is in place and is successfully occurring.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Userpilot

JUNE 26, 2023

Other tools, like Userpilot , display all the data you need in dedicated dashboards so the amount of work you have to do manually is very limited. NPS dashboard in Userpilot. You can do it by building a resource center with support documents, onboarding resources, video tutorials , and webinars.

Feedback Software 85

Feedback Software Analytic Tools Research Software Customer Feedback 85

eG Innovations

FEBRUARY 2, 2022

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. In this blog post, I’ll focus on monitoring users within Azure AD, including a list of key checks and questions you should consider when evaluating your auditing, security, and visibility needs for managing users.

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

Userpilot

APRIL 14, 2022

The menu on the dashboard opens up and moves along as a user progresses with onboarding. Airtable mixes a slideout and a hotspot with the interactive dashboard. Airtable uses tooltips that trigger when the user hovers over the dashboard elements, showcasing what each building block in Airtable does. Conclusion.

Customer Experience 95

Customer Experience Analytic Tools Customer Feedback Data Visualization 95

Userpilot

MAY 22, 2023

Offer self-service support with an in-app resource center Customers have different learning preferences – some prefer learning by reading the documentation, while others favor watching videos. Userpilot’s NPS ability lets you measure and analyze NPS responses with advanced features like user segmentation, analytics dashboard, etc.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Product Research 77

Userpilot

JUNE 28, 2023

Track your KPIs with Userpilot’s native analytics dashboard. This allowed them to further their product-led growth and improve user retention by highlighting notable features with a demo document or step-by-step guide on the entire process of using it. CTA so users set up their first dashboard. Get a demo now!

Onboarding KPIs 78

Onboarding KPIs Feedback Software User Testing Analytic Tools 78

Userpilot

MARCH 27, 2024

Where the primary options are on the left side (accessing main features like reports & dashboards), while secondary options are on the right side (profile settings, apps, etc.). It’s specifically designed for historical navigation and allows users to jump to frequently accessed resources such as documentation or support.

Feedback Software 98

Feedback Software Research Software Data Visualization Product Research 98

Department of Product

OCTOBER 26, 2023

The Twitter app for Slack is no longer available and on its product release blog , the company says this is due to “upstream API limitations”. The way it’s constructed doesn’t really matter”, he says. The feature is designed to help boost privacy. Slack has ditched its API integration with X.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

JUNE 22, 2023

Upcoming new features & event analytics dashboard in Userpilot. It should include knowledge base articles, FAQs, video tutorials, step-by-step guides, and best practice documents. NPS dashboards make it easier by showing the NPS score, the distribution of respondents across different categories, and trends over time.

Data Visualization 86

Data Visualization Feedback Software Analytic Tools Customer Experience 86

Department of Product

NOVEMBER 9, 2023

What’s most intriguing though, is an AI-powered feature which will read third party API documentation for you and create the required integration specs which looks incredibly impressive. The company puts speed at the core of its offering and promises to get customers up to speed with their first integration within 30 minutes.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MARCH 31, 2023

You can bring all your metrics and KPIs into one place with an analytics dashboard. NPS analytics dashboard – Userpilot. Link your relevant documentation files, tutorials, webinars, and live chat widgets to ensure your customers can find everything they need in one place.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Userpilot

JULY 18, 2023

It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication. Dedicated NPS analytics , including qualitative response tagging NPS dashboard. It enables teams to create tasks, assign responsibilities, set deadlines, and track progress.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Reporting Tools 91

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! The Chrome extension JSONView helps you view JSON documents in the browser. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

MARCH 3, 2022

Knowledge bases typically contain a range of resources: detailed product documentation, interactive guides, and product update notes. Think about your underlying information architecture: make sure you name any articles, documents, and guides in an intuitive way that helps customers find what they’re looking for. Case studies.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Customer Experience 93

Usersnap

JULY 3, 2023

In this blog post, we will be answering this question from different viewpoints. Expected Result : I should be logged into my account and redirected to the dashboard. In practice though, a bug report (and what documentation is included) isn’t that clear. And trust me, it’s not going to be boring.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 7, 2023

Amplitude’s dashboard. Google Analytics requires additional documentation and a steeper learning curve. Finally, Amplitude also excels at collaboration because of its features, like shared analytics dashboards and data sharing. How do users navigate your product? How can you improve your long-term retention rates?

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

APRIL 7, 2023

User Persona Canvas The user persona canvas is a document that represents your customers’ goals, problems, desires, emotions, jobs to be done, etc. Customer journey interactions As displayed below, a custom event lets you add multiple events under a given topic, e.g., a dashboard. Brand24’s social listening dashboard.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

JULY 9, 2023

Leverage analytics to identify the most valuable features and include only them in the product dashboard/UI. For example, you can enhance a text document explaining how to use a feature by adding visuals. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Use plenty of white space.

User Testing 78

User Testing Product Research Customer Experience User Experience 78

Amplitude

NOVEMBER 26, 2019

She turns to a saved dashboard in their business intelligence tool. Bonus points if you actually include these product visualizations in your data documentation. Step 3: Document important definitions alongside the data. Or worst case, document it elsewhere and share it with your team. Writing blog posts.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

PMLesson's Ace the PM Interview

MAY 4, 2020

Next in the pre-release stage, you are helping to prepare marketing materials and user-facing documentation so your product is successful upon release. By "health", I'm referring to checking my metrics dashboard to ensure everything is running smoothly. Sometimes this can even include listening to a podcast episode.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Amplitude

JANUARY 8, 2021

Let’s use this snippet of code from our JS SDK documentation. Or they’ll argue that one group needs to “decide and agree on the KPIs and what they need to see on dashboards” and THEN, some other group goes off and does the work. Do you have tiers of customers?”. Three tiers.”. “OK. Let’s pass that user property in. Looks easy.”. “It

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

ProductPlan

MARCH 4, 2022

But many of the issues and tips in this blog will apply to whatever product you’re responsible for. Your user would be interacting with your app on a large desktop screen, capable of clearly displaying your app’s entire dashboard. In this post, we’ll suggest a few things that could be out of date, and what to do about it.

Customer Experience 84

Customer Experience Customer Feedback User Testing Feedback Software 84

Userpilot

JUNE 30, 2023

This information might include product documentation, tutorials, FAQs, and other types of helpful content. Track how it’s performing with the analytics dashboard. The post Exploring Userpilot’s Resource Center Editor: A Walkthrough appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Analytic Tools 93

Analytic Tools Embedded Analytics Data Visualization User Testing 93

Userpilot

APRIL 23, 2021

All in one dashboard. Build in-app experiences that increase product adoption and retention without needing to code Track in-app behavior, analyze data and see the direct impact of the experiences inside the dashboard. Company: Freelancer Has been blogging for a few years Looking to build a subscriber list.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 29, 2020

And let me tell you the honest truth: working with freelancers or guest writers on blog posts was a proper nightmare. Them ignoring the Google Doc and sending me a Word Document as an attachment anyway; Asking them to put the content in the Google Doc anyway (in a threatening tone). The Dashboard – in-app onboarding experiences.

Feedback Software 54

Feedback Software Data Visualization Customer Experience User Testing 54

Userpilot

MARCH 20, 2020

In fact, it’s been well-documented that people learn better if they learn by doing. Rather than simply showing users how to create a dashboard, it walks them through it step-by-step. Once they’ve signed up and installed the Chrome extension, users are shown the demo document. Course not. This way, users learn by doing.

Customer Experience 85

Customer Experience Data Visualization Document Demo 85

eG Innovations

FEBRUARY 17, 2020

SSL Certificates: A dashboard showing the state of SSL certificates across your ADC instances. There are two dashboards available with Performance Analytics, User Experience, and Infrastructure. User Experience: The User Experience dashboard gives you a clear, high-level view of what type of experience your end-users are experiencing.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

MARCH 1, 2022

Userpilot dashboard. From internal wikis to documentation and even process management, Notion really has helped me immensely in the past. The post How to Select the Right Product Toolkit for Your Team appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Get a Userpilot Demo now!

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Customer Communications 94

Userpilot

FEBRUARY 6, 2023

It has capabilities such as feature engineering, data visualization, and model documentation – all with the help of artificial intelligence. Improvado is a tool that centralizes your marketing and sales data in one easy-to-access dashboard, pulling actionable insights for future campaigns.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Indicative

MARCH 12, 2021

But after looking at our customer data via funnels and cohort analysis, we found that usage of shareability features (like dashboards) actually had a bigger impact on adoption. . A lot goes into adoption beyond engagement, including interactive tutorials, documentation, live chat, email campaigns working toward adoption, and more.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

JULY 11, 2022

The most effective way to provide proactive support is to design an in-app resource center containing all the information and documentation your customers may need along the way. Furthermore, it provides real-time dashboards with metrics such as agent availability, customer wait time, call queues, and more.

Reporting Tools 97

Reporting Tools Feedback Software Customer Experience User Testing 97

Roadmunk

JUNE 20, 2017

Roadmaps aren’t tactical documents. We’ve introduced a handy dashboard where you can manage your roadmaps and permissions. The post The new, more powerful Roadmunk appeared first on Roadmunk Blog. Here’s a quick tour of our new platform. Master roadmapping. They’re high-level strategies. Templates = zero-effort onboarding.

Feedback Software 65

Feedback Software Data Visualization User Testing Customer Experience 65

Intercom, Inc.

MAY 3, 2018

We have documentation for everything we’re doing. We’re very much in the Amazon-esque style of working – we have documentation upon documentation for everything we’re doing. That’s where using written communication and having some canonical documents in a project has become super important.

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195

Usersnap

APRIL 28, 2020

Attachment was the most requested feature for Usersnap’s collaborative dashboard in the last couple of months. The Routing Menu widget presents all your customer feedback options, you can put your Usersnap projects or link your chat service and documentation. appeared first on Usersnap - Blog for collecting visual feedback.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52