Userpilot

MAY 17, 2021

Adoption stage KPIs to track: Active User, DAU to MAU ratio , Feature Adoption Rate. Retention stage KPIs to track: Customer Churn, Revenue Churn , LTV, LTV to CAC ratio , User Retention Rate. KPI #2: Daily Active Users to Monthly Active Users Ratio (DAU to MAU ratio).

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Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals. Daily Active Users (DAU) over Monthly Active Users (MAU). This is your DAU. You will see your DAU, MAU, and the DAU:MAU Ratio !

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Data Visualization Analytic Tools User Testing Customer Experience 61

Userpilot

FEBRUARY 16, 2022

Product leaders can use stickiness ratios to identify their product’s natural usage cycle and analyze patterns across different segments and personas. To determine your average product stickiness ratio, divide DAU by MAU and multiply the result by 100. Product Stickiness Ratio = DAU/MAU * 100.

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Userpilot

SEPTEMBER 15, 2021

Revenue metrics you can track: LTV to CAC ratio , MRR churn, customer churn rate, ARR, ARPU. Calculate feature usage by dividing the number of feature MAU by the number of user logins in a given period, multiplied by 100%. Stickiness: Daily active users (DAU) to Monthly active users (MAU) ratio. LTV to CAC ratio.

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Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

JANUARY 12, 2022

Stickiness measures how often users return to your app by calculating the ratio of daily active users to active monthly users. NPS scores can range anywhere between -100 and 100 depending on your promoter-detractor ratio. To measure customer stickiness, calculate the ratio of daily active users (DAU) to monthly active users (MAU).

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

Userpilot

DECEMBER 13, 2021

Product usage and engagement KPIs include Product onboarding engagement rate, product usage and adoption, Time to value , Number of user actions per session, and Product stickiness (DAU to MAU ratio). Product stickiness (DAU to MAU ratio). This tells you if users are getting value from your product.

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Userpilot

JUNE 2, 2023

Measure product stickiness by calculating your platform’s daily active users (DAU) to monthly active users (MAU) ratio. Calculate your CSAT score by finding the ratio of happy customers to the number of customers asked. Stickiness is driven by transactional values like price, quality, etc.,

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Userpilot

OCTOBER 1, 2022

To check if your customers are sticking around, calculate product stickiness by simply dividing the number of daily active users (DAU) by monthly active users (MAU). The result will be your DAU/MAU ratio: What are the five stages of the new technology adoption curve? Product stickiness.

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Feedback Software Research Software User Testing Onboarding KPIs 95

Userpilot

FEBRUARY 21, 2023

You can track stickiness by calculating your DAU to MAU ratio: DAU to MAU ratio to measure stickiness. The post User Adoption in SaaS: Definition, Strategies, Tools, and More appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. It measures repeat usage.

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Userpilot

APRIL 26, 2022

Thus, to calculate this metric, divide the number of active users by that of signups, and multiply the ratio by 100. To measure product stickiness , find the ratio of the number of daily active users to the number of monthly active users. DAU to MAU ratio. 5 strategies to drive product adoption in SaaS.

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Userpilot

OCTOBER 11, 2021

For example, if you want to gauge the financial health of your business, check metrics like LTV to CAC ratio. Your NPS can range anywhere from negative 100 to positive 100 depending on your promoter-detractor ratio. Here, DAU or Daily Active Users is the number of active users interacting with your product each day.

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Onboarding KPIs Feedback Software Analytic Tools Research Software 94

Userpilot

DECEMBER 17, 2021

And this blog post will look at both concepts and answer every question you have about them. Adoption stage KPIs to track: Active User, DAU to MAU ratio , Feature Adoption Rate. Retention stage KPIs to track: Customer Churn, Revenue Churn , LTV, LTV to CAC ratio , User Retention Rate. Let’s get into it!

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Userpilot

FEBRUARY 21, 2023

You can track stickiness by calculating your DAU to MAU ratio: DAU to MAU ratio to measure stickiness. The post User Adoption in SaaS: Definition, Strategies, Tools, and More appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. It measures repeat usage.

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Analytic Tools Feedback Software Research Software Data Visualization 68

Userpilot

APRIL 7, 2021

An action cohort tracks key feature use compared to daily active users (DAU), WAU (weekly), and MAU (monthly active users). DAU/WAU/MAU. Each new user had multiple daily logins, so they put all of them into their DAU category. Stickiness is your daily active users divided by your monthly active users or DAU/MAU.

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Onboarding KPIs User Testing Customer Experience Customer Feedback 68

Userpilot

NOVEMBER 16, 2022

The DAU to MAU ratio is one of the best ways to measure product stickiness. The post Customer Engagement Analytics: How To Collect Analytics Data and Increase Customer Engagement appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Product Stickiness.

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Data Visualization Analytic Tools Customer Feedback Customer Experience 97

Userpilot

JULY 15, 2021

Alternatives are the other options someone can use to solve their problems, e.g. you can write a blog post using any of these: Notion, Google Docs, and StoryChief. Adoption stage KPIs to track: Active User, DAU to MAU ratio , Feature Adoption Rate. But those are actually three separate tools build for different purposes.

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Userpilot

JANUARY 25, 2022

We pride ourselves on knowing a few things about how to increase app engagement, and in this blog, we’ll share exactly what we’ve learned. Product stickiness is the ratio between daily active users (DAU) and monthly active users (MAU). Product Stickiness. Source: userpilot.com.

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Feedback Software User Testing Product Research Onboarding KPIs 97

Userpilot

NOVEMBER 16, 2022

A simple way to measure stickiness is by calculating your daily active users (DAU) to monthly active users (MAU) ratio. However, keep in mind that DAUs/MAUs won’t be the same for all products. It’s an ongoing process, so you’ll need to be making adjustments based on the results you’re getting.

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Userpilot

JANUARY 10, 2022

From customer retention to LTV: CAC ratios and customer stickiness, we’ll go over everything you need to know this year. If you only look at MAU data and see it on an uptrend then you might miss that the ratio of MAU-DAU is actually falling, which is what stickiness tracking prevents. No worries!

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Userpilot

JANUARY 14, 2022

Product stickiness is the ratio of daily active users (DAU) to monthly active users (MAU). When the ratio is 1:1, it means your whole user base is benefiting from your product all day, every day. Activation rate is the ratio of activated users to new users. Product stickiness rate. Net Promoter Score (NPS).

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Customer Feedback 93

Userpilot

JUNE 24, 2022

Product stickiness is calculated by dividing your daily active users (DAU) by your monthly active users (MAU). A high stickiness ratio shows customers love your product and are always logging in. Not all SaaS companies are the same, so don’t expect to have the same stickiness ratio as other products in the industry.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 29, 2021

However, others will have their own analytics built to measure feature use and DAU/MAU ratios. The post Top 10 SaaS Customer Onboarding Software Solutions appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Automation.

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Userpilot

JULY 26, 2022

These include customer retention rate , monthly recurring revenue, customer lifetime value , DAU to MAU rate , repeat purchase rate, expansion MRR , customer satisfaction score , net promoter score , customer health score , and the revenue churn rate. Retention KPI #4 DAU to MAU rate. DAU to MAU Ratio.

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Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 87

Userpilot

JUNE 13, 2023

Track daily active users Daily active users (DAU) are the number of unique visitors that engage with your platform daily. A high DAU is a sign that customers are enjoying your tool and have adopted it or are on their way to adoption. For example, if you had 4,500 unique visitors in the past month, your DAU is 4,500/30 = 150.

Feedback Software 81

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Userpilot

JANUARY 31, 2023

Of course, you’ll want to measure your progress ; start with the customer activation rate, but then explore feature activation, daily to monthly active user ratios, and more. DAU (Daily Active Users) to MAU (Monthly Active Users) ratio: A useful proxy for customer stickiness.

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Userpilot

JANUARY 8, 2024

For example, if you’re a content management system like WordPress, new user activation could mean publishing the first blog post or adding essential plugins to a website. To calculate, find the ratio of the total time spent across sessions and the total number of sessions: Formula to calculate average session duration.

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Userpilot

NOVEMBER 18, 2020

As we’ll see in this blog, the term “power user” is not quite as straightforward as it seems at first. As Roxanne Abercrombie argues in this blog , it’s not those noisy users’ fault. If you’re reading our blog regularly you may be familiar with Postfity. What are power users? Why people get power users all wrong.

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Userpilot

JULY 8, 2020

We’ve talked a lot about ‘Aha’ moments here on the Userpilot blog. Many SaaS businesses track their Daily Active User (DAU), Weekly Active User (WAU) and Monthly Active User (MAU) figures religiously. Dividing the these figures by the TOTAL user numbers for the period gives a useful percentage ratio. Source: duolingo.com.

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Userpilot

FEBRUARY 22, 2022

Tracking daily active users can be done with tools like Mixpanel and Google Analytics, so there is no technical formula for DAU. More specifically speaking, you can break the category of active users down into three main groups or time periods: Daily active users or DAU. Monthly active users or MAU. LTV to CAC ratio.

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Analytic Tools Feedback Software Research Software Customer Feedback 90

Userpilot

FEBRUARY 27, 2023

The post User Onboarding: Complete Guide For Driving Product Growth appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. If you want to see how Userpilot can help you take your user onboarding to another level, book the demo!

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