Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Book a demo now to discuss your UX needs with our team. We covered: A general overview of the books. The books in this section give you the details you need for a good head start.

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Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. Any demo content in your product should vanish as soon as your customers add their own content in its stead. Fill empty states with dummy data or demo content. Source: Walodesign.

Analytic Tools 101

Analytic Tools Research Software UX Customer Experience 101

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

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Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. To learn how Userpilot’s features can help you foster trust in your design, book a demo today! What is user trust?

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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Analytic Tools Research Software Feedback Software Data Visualization 99

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

JULY 9, 2023

Book the demo to see how. Usability vs. User Experience (UX). In this way, you can quickly test the UX design of your product with real users. Source: UX Planet. When you know every touchpoint at which users engage with the product, you simply reduce the risk of omitting important aspects of UX design.

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User Testing Customer Experience Customer Feedback Product Research 88

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. Book a demo call with our team and get started!

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 83

Customer Experience User Testing Analytic Tools Feedback Software 83

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

Product Research 93

Product Research User Testing Feedback Software Research Software 93

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Why is having a seamless UX design important?

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Feedback Software Analytic Tools Research Software User Testing 92

UX Studio

APRIL 19, 2024

In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience. The best example of this is the official demos of Sora, the new AI video generation model from OpenAI. Looking to further increase your UX skills and knowledge? Want to learn more?

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. See if the users interact with key page elements to adjust marketing messaging and UX and drive conversions.

Analytic Tools 92

Analytic Tools Data Visualization User Testing Customer Feedback 92

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. Let's take a look.

Customer Experience 95

Customer Experience User Testing User Experience Customer Feedback 95

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. It helps UX designers and product managers understand user behavior and eliminate unnecessary steps in the user path. Breaking down complex tasks into small steps to find overloaded UX areas.

UX 95

UX Customer Experience Research Software User Testing 95

Userpilot

JULY 6, 2022

The UX onboarding process is a series of steps a user goes through when they begin using your product. Progressive onboarding is a UX design approach that gradually introduces new users to a product. Get a Userpilot Demo to get started! What is the UX onboarding process? Get a free demo to get started!

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Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 90

UX Research Software User Testing Analytic Tools 90

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 85

Feedback Software Customer Experience User Testing UX 85

Amplitude

NOVEMBER 26, 2019

Source: Amplitude’s Demo Project. Download the UX of Data worksheet. Source: Amplitude’s Demo Project. Writing blog posts. Download the UX of Data worksheet. It also has a clear color key and allows you to edit labels so they’re easier to understand. It doesn’t rely on a data practitioner to create every chart.

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Data Visualization UX Analytic Tools Reporting Tools 137

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Price: 15 Day Free-Trial, then as little as $19/month.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

MARCH 21, 2023

Book a demo today. This enables you to improve your product’s UX by eliminating friction points in the process and reducing users’ mental workload. How to analyze user tasks for creating a successful product UX? The post What Are User Tasks and How to Analyze Them for Successful Product UX?

User Testing 77

User Testing Research Software Customer Experience Data Visualization 77

Userzoom

JUNE 13, 2019

Welcome to ‘ The UX of UserZoom ’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself! To show how UserZoom delivers valuable UX insights at any stage of the product development lifecycle. Setting up a research process at UserZoom.

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Product Research User Testing UX Data Visualization 110

Userpilot

AUGUST 14, 2019

Software demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. The more prospects you have booking demos, the more salespeople you need. They aren’t going to remember everything you’ve shown them in your demo. They aren’t going to remember everything you’ve shown them in your demo.

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Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Get a demo and see how! What is UX analytics? Open-ended surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This can be a broken link, poor onboarding , confusing UX, etc. The most valuable types of data to track are email click tracking, link click tracking, and UX click tracking.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Accessibility features are making UX design more inclusive. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. This Notion example is only for representation.

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Analytic Tools Data Visualization User Testing Reporting Tools 94

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Why are customer touchpoints important?

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Analytic Tools Feedback Software User Testing Customer Experience 93

Userpilot

MARCH 27, 2024

That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation. The secondary navigation of your website or application can make or break product engagement —that’s how essential it is.

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Feedback Software Research Software Data Visualization Product Research 96

Userpilot

JULY 17, 2023

Get your free Userpilot demo today! Get your free Userpilot demo today! Get your free Userpilot demo today! Get your free Userpilot demo today! For instance, you could trigger a specific webinar popup when users struggle with a particular feature: Get your free Userpilot demo today!

Data Visualization 93

Data Visualization Customer Experience Analytic Tools Customer Feedback 93

Reveal

NOVEMBER 20, 2023

In this blog, we’ll show you how you can accomplish all of this in minutes instead of the weeks or months it traditionally takes with tedious and error-prone hand-coding. Saves developers 80% of their time on UI and UX design for app screens. Transforms design files into data-rich apps.

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Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Get a demo of Userpilot now to find out more.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

APRIL 6, 2022

UX onboarding involves understanding the psychology of different user segments and designing onboarding flows to move users through the different journey stages. Get a Userpilot demo and see how you can improve the FTUE for your new users with great onboarding experiences. What is UX onboarding? Get a demo and see how.

Customer Experience 98

Customer Experience Feedback Software User Testing Customer Feedback 98

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Use live demos to showcase your product.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Customer Feedback 91

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. ” 5 UX design principles to follow for providing the best experience : Usability first.

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Customer Experience User Experience User Testing Customer Feedback 76

Userpilot

MAY 3, 2023

To onboard users, you can use a range of UX patterns : tooltips , lightboxes, banners , walkthroughs , and checklists. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. Book the demo! Pendo onboarding relies on UX patterns called Guides.

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Onboarding KPIs Software Review Analytic Tools Data Visualization 93