Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Book a demo now to discuss your UX needs with our team. UX for Beginners: A Crash Course in 100 Short Lessons by Joel Marsh Don't be fooled by the bite-sized lessons—this book packs a punch.

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Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Why is having a seamless UX design important?

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Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….

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Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer insights managers is crucial whether you’re entering the field or looking to advance your career. According to Glassdoor , the estimated annual pay for a customer insights manager is $151,102/year, with an average salary of $107,520/year. Let’s get started!

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Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. Product Manager HQ.

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Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team. 10 Best knowledge base software to educate your customers in 2022. Content management.

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Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. User trust in UX refers to the feeling of security and satisfaction users experience when using your product.

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The Product Guy

JUNE 11, 2024

Evangelizing product management within an organization often comes with a variety of challenges and roadblocks. Product leaders must be prepared to face and overcome these obstacles to successfully drive the adoption of product management best practices. Demonstrate the value of product management through small, quick wins.

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Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

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Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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UX Studio

JULY 31, 2023

In this article, we will discuss the most common mistakes UXers make when working with non-UX professionals. Let’s take a look at the most common “mistakes” we, UX designers and researchers, can make when working with people who are less familiar with UX design and UX processes.

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UX Studio: Product Management

OCTOBER 18, 2023

Several UX projects require teamwork. As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. People outside of UX may not grasp the importance of certain steps or want to rush through them.

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Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo!

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Analytic Tools Feedback Software Reporting Tools Systems Review 98

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

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Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. That puts a big weight on the shoulders of the product manager.

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Analytic Tools Research Software Product Research Data Visualization 225

UX Studio

JANUARY 12, 2023

My name is Bianka, and I’m the Hiring Manager at UX studio. Who are we looking for The UX studio community is very strong with great talents from all over the world. Even if you don’t have relevant experience, show everything: your background, your education, skills, courses you took, and any job you did.

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Userpilot

JULY 6, 2022

The UX onboarding process is a series of steps a user goes through when they begin using your product. Progressive onboarding is a UX design approach that gradually introduces new users to a product. What is the UX onboarding process? They blend smoothly into the UI but still manage to draw attention without being intrusive.

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UX Studio: Product Management

DECEMBER 14, 2018

“It’s a miracle that curiosity survives formal education.” Almost none of the UX professionals I know started their careers as UX experts-to-be, including most of my friends here at UX studio. We aim to help you find the best UX course online to start off or improve your knowledge as a UX-er.

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Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

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UX Studio

OCTOBER 18, 2018

We managed to find the right expressions, calls-to-action and sentences after all, but it could have gone much faster and easier if we had had a system or more experience in how to design our words. We always educate each other and ourselves. That makes us improve constantly at UX Studio. We at UX Studio often do that.

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The Product Coalition

JULY 2, 2020

Product Management vs Product Design To those outside of tech, and even to some within, the meaning of different job roles can be confusing. Is a Product Manager not some kind of designer? That’s firmly in the realm of Product Design, not Product Management. User research is a key asset in UX and UI design.

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Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. PMMs need the right tools to help them do their job: project management, team collaboration, customer feedback , analytics, and digital marketing.

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Userpilot

AUGUST 11, 2022

Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success.

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Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. Customer success manager fundamentals, by Udemy. Managing difficult customers, by ICMI.

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Userpilot

APRIL 2, 2020

That’s why it’s essential that you educate them in some way. But let’s face it, those approaches either ask too much of your users, or too much of your poor CS managers. For now, all you really need to know is that an in-app tutorial is designed to educate your users. Sure, you have other options open to you.

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Research Software Education Customer Experience User Testing 75

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

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Userpilot

JUNE 12, 2024

The product specialist role offers ample opportunities to advance your career in different functions, such as product management and customer experience. Also, it’s crucial to follow relevant online resources, such as blogs and podcasts. You can even transition into leadership roles in marketing and sales.

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Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

NOVEMBER 23, 2021

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. Are you an aspiring Product Manager looking for advice on getting an APM role? An APM role is the first step on the Product Management career ladder.

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UX Planet

JANUARY 18, 2024

As UX designers, our duty is to advocate for our users and help them make decisions for their benefit, even though our boss might not feel the same way. Now, you might ask, “What if I get fired for not doing what my boss or manager wants me to do?” Sometimes, these actions might not be beneficial to users of the platforms.

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Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

Research Software 98

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Userpilot

MAY 8, 2023

Creating valuable content that educates customers, helps them discover new features, and keeps users engaged will pay dividends for your software company in the form of higher revenue or adoption rates. As important as customer education is, it can often still be overlooked or undermanaged by SaaS companies.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 98

ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. 4 Product Management Certifications That Are Worth Your Time.

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Product Management University

MARCH 18, 2019

This product manager job description is written specifically for B2B. What makes the product manager role unique in B2B? There are two key differences between a traditional text book product manager and a B2B product manager. Product Manager Job Description. Product Management Responsibilities.

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Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Customer lifecycle management (CLM) is the process of tracking and managing customer relationships through each phase.

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UX Planet

MARCH 17, 2024

The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert. Content Management Systems: Using CMS , you will be able to access and import written content for video creation easily.

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Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Apply them to your own onboarding UX, and you’ll easily be able to create an experience that delights your users.

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Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? That improved UX increases your chances of retention. Remember, a good win-back email will remind users of your product’s benefits, share case studies about successful customers, or send helpful educational content their way.

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