Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. So how do we know the difference?

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Product Research User Testing Research Software Data Visualization 264

The Product Coalition

SEPTEMBER 4, 2020

How to Develop Product Roadmap? How to conduct Usability Testing? the What & Why of your product, as well as a plan for executing the strategy. Chapter 12/17?—?How Previous : Chapter 11?—?How Next: Chapter 13?—?Writing Writing Good PRD & Managing Product Backlog [Back to?—? They all start with a focused strategy.

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Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? Popular validation techniques include online surveys , user interviews and focus groups, and fake door tests. This is the key focus of our guide.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Usersnap

DECEMBER 1, 2021

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? Why is the Voice of the Customer important? Why is the Voice of the Customer important? No, it isn’t a cacophony of customers randomly speaking like Revolution 9 on the Beatles White Album.

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Product Research Feedback Software Customer Feedback User Testing 91

UX Studio

OCTOBER 4, 2022

I was always interested in human behaviour, why people act in a certain way, how they think about certain situations, what are their motivations, etc. This was why I started studying psychology. How I got started with UX research. We talked about different positions, and how I could transfer my skills from academia.

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Research Software UX Reporting Tools Feedback Software 83

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr.

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Data Visualization Product Research User Testing Research Software 105

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Google first gained an initial foothold and held onto it through such evaluations. Imagine, for a moment, Google was a condominium with over two billion residents. Instead, research first helped Google emphasize user personalization.

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User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

OCTOBER 4, 2022

UX KPIs are of two types: behavioral (what your users do) and attitudinal (how your users feel and what they say). Google Analytics – for quantifying user and website data. The term “ user experience ” refers to all aspects of how customers interact with a business, its services, and its products.

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Analytic Tools Research Software Feedback Software Data Visualization 106

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Get the demo to see how! Let’s get right to it! For example, run A/B and usability tests.

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Analytic Tools Feedback Software UX Data Visualization 106

Userpilot

AUGUST 10, 2022

What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. So let’s learn how to collect and act on customer data! Why are customer insights important? And much more.

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Data Visualization Customer Feedback User Testing Customer Experience 98

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

In this post, we interview Stephen on how to ace your product management behavioral interview questions. Stephen Cognetta is the co-founder and CEO of Exponent, a tech interview prep company. Previously, he was a product manager at Google. Tailor your answer to the company you’re interviewing with.

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Product Management Product Manager Weak Development Team Management 64

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. They interview customers , run usability tests, and conduct A/B tests. 9:16] Continuous Customer Interviews. [20:12] Google Ads. Articles: Customer Interviews. They’ve got this. PowerPoint.

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Product Research User Testing Data Visualization Research Software 216

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Google first gained an initial foothold and held onto it through such evaluations. Imagine, for a moment, Google was a condominium with over two billion residents. Instead, research first helped Google emphasize user personalization.

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User Testing Research Software Customer Feedback Feedback Software 110

Product Talk

SEPTEMBER 9, 2020

But I know a lot of Product Talk readers may not be familiar with you or your background, so why don’t we just start with you telling me a little bit about who you are and what you’re doing? That sounds like a great question to start with. Petra is open and generous with her knowledge. Hello everybody. Welcome, Petra.

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Feedback Software User Testing Product Research Research Software 186

Mind the Product

JANUARY 31, 2020

In this blog post, I’ll explain why product managers need to solve user problems in a way that offers a great experience and makes them feel as though they’re understood. Instead, they care about how awesome they are when they use your product. How to achieve that? Identify the ‘I Made it!’ Proud, satisfied?

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Customer Experience User Testing Research Software Finance 155

Userpilot

MARCH 9, 2023

This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea. Why achieving product-market fit is important? Another reason why it’s important is it helps you with direction.

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User Testing Product Research Product Marketing Customer Feedback 98

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? Obtaining (and acting on) users’ opinions of your product through user feedback and interviews and more. To learn how Userpilot’s features can help you foster trust in your design, book a demo today! Why is user trust important in UX? What is user trust?

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User Testing Customer Feedback Customer Experience UX 98

The Product Coalition

MAY 18, 2022

Photo by Alexander Shatov on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. In this blog, I will talk about the steps that I, as a Product Manager at Instagram would take to improve it. Let’s take Instagram for example.

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Customer Experience Product Management Product Manager Management 126

The Product Coalition

AUGUST 20, 2019

Google Product Managers help bring to fruition new products and features that impact millions of users every day. Google is also one of the most notoriously tricky places to interview for, whether this reputation is deserved or not. Here is a quick summary on how to prepare for a Product Management Interview on Google.

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Analytic Tools Feedback Software Data Visualization Product Management 60

Intercom, Inc.

APRIL 19, 2018

The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. Enter our philosophy of Run Less Software.

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Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

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Research Software Analytic Tools Feedback Software Data Visualization 98

ProductPlan

APRIL 9, 2020

We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog. It tells you about your customer’s opinions, what they’re thinking, and how they feel about your product. You need to know what feelings your product evokes in users as much as you need that full Google Analytics report.

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Product Research User Testing Research Software Data Visualization 105

PMLesson's Ace the PM Interview

MARCH 4, 2019

Hamsa Pillai is a senior at Duke University and will be heading off in the fall to join Google as an Associate Product Manager. In this Path to PM blog post, Hamsa and Stephen discuss how to ace the undergraduate associate product management interview. How did you break into product management?

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Analytic Tools Customer Experience Product Management Product Manager 81

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? A user onboarding academy will help you get started on user onboarding and how to build great user onboarding flows. Provide continued support using the self-serve support model to quickly answer user queries. Let’s get started!

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Onboarding KPIs Customer Experience Data Visualization Certifications 98

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things. Why is that?

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Books Technical Review Research Software Data Visualization 138

Userpilot

JANUARY 26, 2023

How does it contribute to product success? How do you embed it into your product management processes? If you’re after the answers to these questions, you’re in the right place, because that’s exactly what this article explores! What do you need customer empathy for? Are you ready to dive in? Book the demo !

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User Testing Product Research Customer Feedback Customer Experience 98

UX Studio

SEPTEMBER 15, 2017

Interviewing. How to do it. Most importantly, ask only open-ended questions. The limitation of direct or multiple-choice questions misses the most valuable information from the users. You need a lot of practice to get interviewing right. How to do it. Ask questions to understand why they do things.

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Product Research User Testing Research Software UX 107

Userpilot

JUNE 6, 2023

And, how to analyze product usage data to enhance the product experience. Conversion analysis looks in detail at all the touchpoints in the customer journey to determine why they’re successful at driving conversions and why not. Amplitude and Google Analytics are two product data analytics tools worth considering.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 80

PMLesson's Ace the PM Interview

MAY 4, 2022

Want to skip ahead and learn the most common product marketing manager interview questions and answers? Watch a Meta PMM answer this question. - Why do you want to be a PMM? Watch a LinkedIn PMM answer this quesiton. Watch a Google PMM answer this question. 🧠 Hey there!

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Product Marketing Marketing Data Visualization Technical Review 52

Userpilot

SEPTEMBER 10, 2022

And how can product managers use them to tackle the challenges they face? If you are after the answers to these questions, we’ve got you covered! Root Cause Analysis enables problem solvers to get to the bottom of the problem and find the main reason why the problem occurs. What is a framework for problem-solving?

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Framework Feedback Software User Testing Research Software 98

Mixpanel

JANUARY 21, 2020

Of course, we’d all love to hire people with deep experience at Microsoft and Amazon and Google–but just because a person worked at one of those places doesn’t mean that they were delighting customers. An MBA provides a solid understanding of how to run a business, but that doesn’t guarantee that you’ll be a good PM.

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Weak Development Team Customer Experience Reporting Tools Feedback Software 87

The Product Coalition

SEPTEMBER 28, 2020

TL; DR: 20 Questions to Ask the Product Owner to Get up to Speed as a New Scrum Master From Scrum Master to Product Owner, this set of questions addresses the future collaboration between the two individuals and the rest of the Scrum Team. How do you learn about new ideas and requirements? Source : Scrum Guide 2017.

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Product Research Customer Experience User Testing Agile 109

UX Studio

JULY 31, 2023

In this case, you usually don’t have time to get to know your new colleagues better – how they work, what they expect from you, and what you can expect from them. In this case, you usually don’t have time to get to know your new colleagues better – how they work, what they expect from you, and what you can expect from them.

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UX User Testing Product Research Weak Development Team 72

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

In this post, we interview Stephen on how to ace your product management behavioral interview questions. Stephen Cognetta is the co-founder and CEO of Exponent, a tech interview prep company. Previously, he was a product manager at Google. Tailor your answer to the company you’re interviewing with.

Product Management 40

Product Management Product Manager Weak Development Team Management 40

The Product Coalition

MAY 31, 2018

Interviewing can be particularly tough, especially when you’re transitioning into product from a different industry. He’s also an Olympic recruiter; he interviewed over 2,000 candidates throughout his career and loves sharing his tips & tricks on how to score your dream job in Product Management.

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Product Research Product Management Product Manager Research Software 60

Userpilot

APRIL 7, 2022

How do you perform UX analysis for SaaS and make data-driven decisions? You will learn how to spy on users’ experiences in real-time and turn insights into a data-driven design that will help to improve activation and customer retention rate. Get a demo and see how! how many times the user clicks on the button.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

PMLesson's Ace the PM Interview

MAY 5, 2020

Robin was a Product Marketing Manager at Google and now a Product Manager at Google. He'll deep-dive on what a typical day as a Google Product Marketing Manager looks like. I worked in Product Marketing at Google for 5 years across 3 different continents across consumer products like Google Search in the U.S

User Testing 52

User Testing Product Marketing Product Research Marketing 52