Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their overall satisfaction level with your product. The most critical features and functionalities of the product.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?

Product Research 95

Product Research User Testing Customer Feedback Research Software 95

Userpilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. SaaS Conversion Funnel. The difference between each funnel depends on where it ends.

Analytic Tools 80

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 80

Userpilot

AUGUST 11, 2022

As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success. Customer success ensures customers get their desired outcome when using your product. Creating a minimum-viable onboarding process with in-app guidance.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 93

Customer Experience Analytic Tools User Testing Customer Feedback 93

Userpilot

SEPTEMBER 12, 2022

What are some examples of product manager goals? Which of them should a product manager focus on in particular when building and launching a product ? The focus of product management is overseeing product development at all stages of its lifecycle. Product improvement should be one of the top product manager goals.

Product Research 90

Product Research User Testing Onboarding KPIs Feedback Software 90

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. Minimum viable onboarding is an effective way of helping your customers start achieving their product goals and objectives sooner.

User Testing 92

User Testing Customer Experience Customer Feedback Data Visualization 92

Mixpanel

JUNE 7, 2019

I’m Prachi Wadekar, a Product Manager on Mixpanel’s data infrastructure team. In this blog post I’ll share why we launch features in phases and make customer feedback the primary input for determining readiness. Many Product Managers struggle to prioritize their time each day because there is so much they could do.

User Testing 100

User Testing Feedback Software Research Software Customer Feedback 100

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Well, an MVP is a lightweight early-version of your product. The meaning of MVP is Minimum Viable Product.

User Testing 105

User Testing Feedback Software Customer Experience Data Visualization 105

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Product managers lead interdisciplinary product teams to deliver products that bring value to customers.

Product Research 96

Product Research User Testing Research Software Feedback Software 96

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userpilot

OCTOBER 14, 2021

When building a product, it is sometimes difficult to draw the line between what features to build and which ones to let go of. If that line is not drawn early and often, you end up with the most horrifying term any product will ever encounter: feature bloat. The product problem template. The ‘what’ and ‘why’ of features.

User Testing 98

User Testing Product Research Customer Feedback Feedback Software 98

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!) For more from Sean, follow him on LinkedIn.

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

Userpilot

JUNE 30, 2022

While everyone talks about product-market fit, finding product-customer fit is equally important when it comes to engaging the right customers and driving success. You’ve achieved product customer fit when your product and its functionality help the user get their job done in the easiest and fastest way.

User Testing 94

User Testing Feedback Software Analytic Tools Customer Experience 94

Userpilot

SEPTEMBER 5, 2022

The market crash didn’t help. Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out! TL;DR – Product Drive 2022 in a nutshell. Product Drive talks to help you save money in the funding squeeze. – by Peep Laja from Wynter.

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What does it involve and what are its benefits?

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Sequent Learning

JUNE 4, 2019

By incomplete, I mean the overuse of the concept: minimum viable product (MVP). To wit, over the past couple of years, executives urge the use of agile product development techniques to gain a competitive edge. “Do Because of an absence in true product and portfolio leadership.

Data Visualization 40

Data Visualization Product Research User Testing Document 40

Userpilot

OCTOBER 14, 2021

When building a product, it is sometimes difficult to draw the line between what features to build and which ones to let go of. If that line is not drawn early and often, you end up with the most horrifying term any product will ever encounter: feature bloat. The product problem template. The ‘what’ and ‘why’ of features.

User Testing 56

User Testing Product Research Customer Feedback Feedback Software 56

Userpilot

JULY 25, 2022

Think about the product or service you enjoy right now and absolutely can’t do without. Word of mouth grows faster when customers are loyal, and because we all trust our friends, this tends to be the most effective form of marketing. Customer loyalty vs customer retention. Customer loyalty vs customer stickiness.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Feedback 96

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. Product failure is often attributed to poor UI/UX.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? TL;DR Product discovery comes before the product delivery process and its aim is to find and validate opportunities and solutions that will enhance product value and drive business goals.

Product Research 97

Product Research User Testing Data Visualization Analytic Tools 97

Userpilot

JULY 28, 2023

With so many types of minimum viable products out there, it can be challenging to know which one to choose for your specific product idea. In this article, we’re going to explain what minimum viable products are, break down the different options you can choose from, and help product managers make up their minds.

Feedback Software 83

Feedback Software User Testing Customer Experience Customer Feedback 83

Userpilot

SEPTEMBER 20, 2022

In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Onboarding KPIs 97

Userpilot

JANUARY 23, 2023

With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. To hit the targets, customer success managers should incorporate initiatives such as: – Track product usage patterns and proactively prompt engagement with in-app flows. ” KPI vs. OKR.

Feedback Software 88

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 88

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? What should a product manager do to achieve and maintain the PMF? Product-market fit and product development are interconnected and happen in parallel. Let’s jump in!

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

AUGUST 10, 2023

How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! What is the product discovery process?

Product Research 94

Product Research Analytic Tools Feedback Software Research Software 94

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Let’s begin.

Analytic Tools 97

Analytic Tools Feedback Software Framework Data Visualization 97

Userpilot

MARCH 8, 2022

What is an MLP product? The idea of minimum viable products started out with good intentions – but its main focus was (unfortunately) putting stuff out quickly and with little to no cost to the team, which then resulted in crappy products. Enter the MLP product. How to build an MLP product.

Product Research 142

Product Research User Testing Customer Experience Feedback Software 142

Userpilot

NOVEMBER 22, 2021

When it comes to feature adoption , free trials and product demos are two tactics that companies commonly use to acquire new users. A freemium approach may convert better if you have a complex product that a potential customer may not grasp right away. The differences between free trial vs. demo. What is a free trial?

Demo 98

Demo Feedback Software User Testing Customer Experience 98

Userpilot

APRIL 21, 2024

User guides are crucial to maximizing feature adoption and product usage. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

JANUARY 27, 2021

stick to Windows) or buy a MacBook Pro and possibly become more productive. Importance of the ease of use How to make your SaaS product look easy to use (website content recommendations) Main takeaway: Don’t keep it to yourself! A SaaS solution is easy to use if non-technical employees can learn it intuitively, with minimum support.

Research Software 105

Research Software Feedback Software User Testing Data Visualization 105

Userpilot

MARCH 24, 2023

TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently. These guides can be categorized into two types: product tours and interactive manuals. If you’re searching for an alternative to WalkMe and Userlane, Userpilot is a viable option worth considering.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

APRIL 12, 2022

What is a product video for marketing SaaS used for? And can these tools help increase communication and in-product engagement ? Video marketing is a straightforward way of providing guidance in using your product, therefore driving engagement and reducing churn. What is a product marketing video?

Analytic Tools 97

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 97

Userpilot

FEBRUARY 27, 2023

User onboarding is one thing that can make or break your product. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. TL;DR User onboarding educates new users on how to best use your product to solve their problems and satisfy their needs.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105