Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. TL;DR VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey. What is the voice of the customer survey?

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. Product usage questions are specifically oriented toward how the user engages with your app. Ask users how they would feel if they could no longer use your product (with more alternatives). PMF questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

JANUARY 13, 2021

Welcome screens in SaaS apps are an underutilized piece of real estate that can be so much more than just a welcome message. And yet, according to our State of SaaS Onboarding 2020 research – 40% of SaaS businesses don’t have them at all, and the majority of the remaining 60% – are not even using their full potential.

Research Software 89

Research Software Customer Experience Data Visualization Product Research 89

Roy Madden

FEBRUARY 11, 2021

Since we track market sectors, news about the latest funding rounds, and product launches, we have been able to identify new companies worth looking at through our Feedly Feeds. The company focuses on industries including enterprise software, data analytics, fintech, insurtech, digital health, and life science. Case Study.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. Product Manager HQ.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

MARCH 8, 2022

So to celebrate International Women’s Day – as usual – we’re casting the spotlight on some of the most prominent influencers and thought-leaders in Product – who also happen to be ladies. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. To kick off this guide to customer retention, we will be focusing on the efforts of the people going out every day and spreading the good word about your product. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 9, 2023

Start improving user experience and usability with user research. Next, generate and prioritize ideas for improving the usability and user experience you’ve identified in the research. Card sorting and fake door testing are useful testing methods before the product launch. In-app survey built in Userpilot.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

The Product Coalition

FEBRUARY 5, 2019

In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. For sure, joining a group of product professionals in your town can help you start building your community. Can you find your name?

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Roy Madden

APRIL 9, 2021

Then, use the power of Leo — your AI research assistant — to surface important Reddit content and filter out noisy posts. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” ” Thomas Deneuville, Interaction Designer. .” TRY THE REDDIT INTEGRATION.

Finance 107

Finance Research Software User Testing Customer Feedback 107

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. Product marketers are also expected to be creative. Both of these are valuable to product marketing.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. India Software Product Management Summit. Product Management in a Digital World, and more.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Roy Madden

OCTOBER 27, 2020

Then, use the power of Leo — your AI research assistant — to surface important Reddit content and filter out noisy posts. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” Dan Bolivar, Software Manager at Pariveda Solutions. Lists we like.

User Testing 105

User Testing Research Software Finance Customer Feedback 105

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. Product failure is often attributed to poor UI/UX.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Gainsight

MARCH 31, 2020

If you’ve been following customer success blogs recently, a lot has been said and written about how to communicate better and consistently in times of crisis like the one we’re all going through. Have the option to access this information from other tools – e.g., mobile app, Slack, etc. and push them to Slack.

Data Visualization 85

Data Visualization User Testing Customer Experience Customer Feedback 85

PMLesson's Ace the PM Interview

MAY 4, 2020

To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. A day in the life of Kevin Wei, an enterprise product manager. I've synced my work emails and calendar with the email and calendar app on my phone for my convenience.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Product Lifecycle vs. BCG Matrix.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. What is product marketing? Content marketing manager.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

Intercom, Inc.

DECEMBER 18, 2018

Email marketing remains an incredibly valuable way of communicating with customers at every stage of their lifecycle, whether you’re a thriving SaaS company or up-and-coming small business. Onboarding tips for a new app. Email can be a great tool to fill in gaps between conversion points. Come back” campaigns for inactive users.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Userpilot

JANUARY 18, 2022

Why are product release emails important for a successful product launch strategy? This article covers the why and how behind using emails during new product launch campaigns along with a curated list of new product release emails. Use a product adoption tool for that ( Check out Userpilot ).

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

ProductPlan

MAY 21, 2019

Your old goal of improving the product to increase growth and usage now has a new friend riding shotgun—integrating with your new corporate overlords. Oh, and you get to do all this while navigating a completely new corporate culture and learning the names and quirks of hundreds of new coworkers. ROADMAP TEMPLATES Product Roadmap.

User Friction 59

User Friction Research Software User Testing Customer Experience 59

Mixpanel

FEBRUARY 23, 2021

When your product finds itself at the intersection of these three elements, you’ve got solid product-market fit. A16Z General Partner Andrew Chen also offers some helpful quantitative indicators of product-market fit that sit within a similar framework. ” Jacob George global product coach, founders factory.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Userpilot

FEBRUARY 20, 2020

SaaS companies have started to realize that their products should be the main driver of growth. This product-led growth flips the old marketing and sales rulebooks on their heads. Product marketing is a large part of this shift. So what does this mean for you and your SaaS? What is product marketing?

Feedback Software 108

Feedback Software Research Software Product Marketing User Testing 108

Userpilot

JULY 18, 2023

They oversee the development, design, and delivery of the product and its further growth. The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. What does a product manager do?

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98

Userpilot

FEBRUARY 20, 2020

SaaS companies have started to realize that their products should be the main driver of growth. This product-led growth flips the old marketing and sales rulebooks on their heads. Product marketing is a large part of this shift. So what does this mean for you and your SaaS? What is product marketing?

Feedback Software 89

Feedback Software Research Software Product Marketing User Testing 89