Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? Customer touchpoints are all customer interactions with your brand — direct and indirect. Customer touchpoints are all customer interactions with your brand — direct and indirect. You can use these tools to track customer touchpoints in the app.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Why it is important for your product management efforts. For example, at the Retention stage, you could track the churn rate and CSAT. Want to see how Userspilot can help you optimize your product funnel? Its different stages. Book the demo!

Analytic Tools 90

Analytic Tools Data Visualization Research Software Onboarding KPIs 90

Userpilot

OCTOBER 29, 2023

If you’re after the answer to the question, we’ve got you covered! The key factors that affect the willingness to pay include the state of the economy, the quality of the product, your competitors, your brand image, and customer behavior. You can do it by fixing bugs and adding new features.

Research Software 100

Research Software Feedback Software Analytic Tools User Testing 100

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. They use their product as the selling point. What is product growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

OCTOBER 18, 2022

How do you lean on your customer analytics insights to spark faster product growth ? To make continuous improvements, you need to collect customer data, analyze it, and act on the customer insights you gain. In this article, we’ll cover: The importance of customer analytics. Let’s get started.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

B2B 103

B2B User Testing Research Software Analytic Tools 103

Alchemer Mobile

JUNE 18, 2019

If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. On top of that, mobile phones are constantly attached to your customers, easily accessible at any moment. Adding a bit of competition to your mobile experience will engage customers and drive retention.

Feedback Software 199

Feedback Software Analytic Tools Customer Feedback Customer Experience 199

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? SLG is better for communicating the product value at the enterprise level and building the business case. Users get a chance to experience product value and you use the data on their interactions with the product to qualify them. Let’s dive right in! Book the demo to see how!

Analytic Tools 101

Analytic Tools Feedback Software Customer Experience Data Visualization 101

Mixpanel

MAY 5, 2022

All startups should be using product analytics to understand their users and build products and features that their users love. If you’ve read this far, we’re going to assume you know a thing or two about cryptocurrency and the underlying blockchain technology that makes it go. Product analytics for crypto startups.

Analytic Tools 59

Analytic Tools Data Visualization Startups Onboarding KPIs 59

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 96

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 96

Userpilot

JANUARY 29, 2023

It also examines some good customer experience examples and how you can design one. TL;DR Product experience involves everything you do within the user journey that shapes users’ perception of your product. Book a demo to learn how Userpilot’s effective features can improve your customer experience.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? We’ll also show you tools that will simplify everything.

Data Visualization 83

Data Visualization Product Research Research Software Analytic Tools 83

Userpilot

JULY 14, 2021

You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!” There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Hey, we don’t want to waste your time if Userpilot is something you’re not looking for! Look – why not just be honest?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. A user persona is a representation of the type of user who will benefit most from your product.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

FEBRUARY 9, 2023

How should product managers go about optimizing their products? If you’re after answers to these questions, we’ve got you covered! Next, you need to choose the right metrics to measure progress and set the timescale for the experiment. After that, plan your experiment. What is product optimization?

Product Research 90

Product Research User Testing Feedback Software Analytic Tools 90

Userpilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Average salary: $192,383/yr. They also manage finances and supervise one or more engineering teams.

Research Software 97

Research Software Feedback Software Analytic Tools Onboarding KPIs 97

Userpilot

OCTOBER 6, 2022

If you’re after the answers to these questions, you’re in the right place! Are you ready to jump it? An advantage is how the feature helps your customer. Product managers should focus on delivering benefits rather than just features. What is the Features Advantages Benefits (FAB) model?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Customer Feedback 84

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? It doesn’t give you insights into customer behaviors, but it’s a starting point for any customer analysis, including customer intelligence. Let’s break it down! Customer data.

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Userpilot

AUGUST 31, 2021

What, how, and where you communicate the latest changes for your SaaS can be a massive source of user engagement. That's where using a release notes template can help you consistently show your users how to get more value out of your product. What are release notes?

Feedback Software 97

Feedback Software Analytic Tools User Testing Data Visualization 97

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. Without them, you would have no business.

Data Visualization 96

Data Visualization Customer Feedback User Friction User Testing 96

The Product Coalition

AUGUST 12, 2020

Essentially, ‘north star’ is shorthand for what guides you when you’re lost. You may have heard the phrase ‘north star’ thrown around in relation to product. Here, we’ll take you through the benefits of having a defined north star. You north star can also be thought of as your ‘why’. Why is this useful?

User Testing 94

User Testing Research Software Product Research Customer Experience 94

Userpilot

JULY 8, 2022

If you are wondering what Feature-Driven Development (FDD) is and how it can improve your product management processes, you are in the right place! Feature-Driven Development helps you focus on improving the most important functionalities and so drives incremental innovation. Building a features list.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Feedback 97

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. SaaS growth is the process of defining how fast your Saas is growing. What exactly is SaaS?

Analytic Tools 93

Analytic Tools Feedback Software Research Software Onboarding KPIs 93

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

MAY 24, 2022

This article throws light on what each of these metrics means, why they’re important, and how you can improve them for your SaaS. From buying to post-purchase, there are five customer lifecycle stages: Acquisition, Activation, Retention , Referrals, and Revenue. Referrals – the user promotes your brand to others.

Analytic Tools 94

Analytic Tools Onboarding KPIs Customer Experience User Testing 94

Userpilot

APRIL 25, 2022

Product managers step in later and they are in charge of implementing the strategy and building the product. Product leaders are responsible for building the right teams and organizational cultures. Product management, on the other hand, is about implementing the strategy and building the product.

Leadership 97

Leadership Analytic Tools Research Software User Testing 97

Userpilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? However, before we dive into different techniques you can use to drive conversions and analyze some successful examples, we look at the upsides and downsides of using the freemium model along with some useful benchmarks.

Feedback Software 97

Feedback Software Analytic Tools User Testing Data Visualization 97

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 97

Research Software Feedback Software Analytic Tools Positioning 97

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. Well-executed visually and triggered contextually it can provide your product team with valuable feedback. Use segmentation and target your surveys towards specific users. What is an in-app survey?

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Product Research 92

Indicative

OCTOBER 22, 2020

We get it – retaining your customers is hard work. However, improving retention is an uphill task, since retaining users in your product is rarely a singular team’s effort. Product marketing, customer success, and product teams need to work together to provide value for your customers to keep them returning to your product.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Mixpanel

MAY 26, 2020

Mixpanel: How have you seen product analytics evolve over the course of your career? At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. After that, I moved to Expedia’s analytics team, which is when I noticed the space starting to evolve.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. User feedback can be general or contextual.

Feedback Software 79

Feedback Software Analytic Tools Research Software Data Visualization 79

Intercom, Inc.

JULY 26, 2018

If you enjoy the conversation, check out more episodes of our podcast. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. One of your first hires should be someone who can nerd out on your company’s finances. It’s great to have you. Short on time?

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 11, 2021

This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how? What types of Analytics software does every SaaS business need? Marketing Analytics Tools for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 27, 2021

We hate to admit it, but there isn’t one product that is going to increase your conversion rate and reduce your churn magically. So what are the best SaaS Onboarding Tools for 2021, and how do you know which tools to choose? Analytical tools – Fullstory. Tl;DR (Categories of SaaS Onboarding Tools).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

MAY 14, 2019

A product roadmap is a high-level, visual representation of the direction your product offering will take over time. A good product roadmap will provide your colleagues and stakeholders with the “why” behind your product and should serve the following purposes: Lay out the overarching strategy. Get the Guide.

Roadmap 81

Roadmap Data Visualization Analytic Tools Customer Experience 81