UX Planet

FEBRUARY 3, 2025

Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Clear visual elements contribute to a better user experience. A ratio of at least 4.5:1

UX 101

UX Research Software Data Visualization User Testing 101

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 99

Customer Experience Data Visualization User Experience Analytic Tools 99

Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. How do microinteractions help improve the UX?

Customer Experience 98

Customer Experience User Experience User Testing Customer Feedback 98

Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? That’s because first impressions matter, especially in the SaaS world, where users can easily switch to alternative solutions when they perceive yours to be too difficult to engage with.

Customer Experience 111

Customer Experience Feedback Software User Testing Customer Feedback 111

Userpilot

MAY 18, 2023

TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product. The customer experience (CX) encompasses all customer interactions with every aspect of your company as they move through the user journey stages.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 19, 2024

Beta release notes : These notes preview upcoming features still in testing, inviting feedback from early adopters. Sunsetted features : Focused on features or services being retired, these notes inform users about timelines and provide alternatives. Chameleon announces release changes with a blog post.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

FEBRUARY 2, 2023

Content testing is how you ensure that your content is relatable and well-perceived by your audience. Content testing is a form of user experience research that measures the quality and performance of content. By running regular tests and improving upon the results, you can boost your conversion and retention rates.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Userpilot

JUNE 18, 2024

A/B testing is a powerful tool that can help you uncover hidden opportunities and optimize your marketing efforts. Whether you’re looking to attract new leads or improve engagement with existing customers, this article will guide you through the A/B testing process from start to finish. We’ll cover: What A/B testing means.

User Testing 105

User Testing Data Visualization Product Research Testing 105

Userpilot

DECEMBER 10, 2022

By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? How to identify user experience friction. Cognitive friction.

Customer Experience 98

Customer Experience User Friction User Testing Customer Feedback 98

Userpilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. Many companies choose Mixpanel A/B testing to run their product experiments. To help you make a decision, in this blog, we will go over the specifics of A/B tests in Mixpanel, uncover its pros and cons, and introduce you to a better alternative.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Userpilot

JULY 31, 2023

What A/B testing metrics should you choose? Approaching experiments in your company can be quite risky and thus hard to justify for your leadership team—especially if you’re new to conversion rate optimization (CRO). As well as provide 10 A/B testing metrics that can lead your SaaS to achieve measurable business goals.

Onboarding KPIs 98

Onboarding KPIs User Testing Product Research Analytic Tools 98

Intercom, Inc.

FEBRUARY 16, 2021

You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. That’s ok, let’s test this hypothesis. Read product blogs to help you expand your understanding of design rationale. “Your mind is like a collection of LEGO bricks. Not convinced? Steal it before you need it.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Mind the Product

FEBRUARY 16, 2021

To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), The post Building Accessible Products – Jonathan Hassell on The Product Experience appeared first on Mind the Product. Testing for accessibility. Making products that work for everybody.

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

Userpilot

FEBRUARY 4, 2023

What’s the product design testing process? These are just a couple of questions we answer in this blog. More importantly, we look at the design testing process and various testing methods with their pros and cons. TL;DR Product design testing is the final stage of the design process. Let’s do it!

User Testing 98

User Testing Product Research Feedback Software Research Software 98

Product Talk

FEBRUARY 14, 2024

We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. Based on the information she provided, she tasked the participants with creating opportunity solution trees, drawing experience maps, enriching their trees with opportunities and solutions, and mapping assumptions to test.

Analytic Tools 312

Analytic Tools Research Software Product Research User Testing 312

Alchemer Mobile

MAY 17, 2022

Every year, we publish a blog post on the top mobile in-app feedback tools. Apptimize , an Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Mind the Product

AUGUST 29, 2019

’ , the role sits at the intersection of user experience (UX), tech, and business. The company doesn’t create or test prototypes before building. This blog post has been prepared solely for informational purposes. Leaning on Martin Eriksson’s post, ‘What, exactly, is a Product Manager?’ Deal Chaser.

Product Research 194

Product Research Product Management Product Manager Weak Development Team 194

UserVoice

JULY 28, 2017

It can become a sickness when there are too many metrics flying around and some are going up, others going down, and actions are paralyzed because there’s too much discussion about whether some test has illustrated an improvement or not. Kerry Rodden, a User Experience Researcher at Google says in a blog post on Google Ventures’ blog.

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

NOVEMBER 5, 2022

How can product managers use it to test assumptions and uncover opportunities? Using Discovery to Test Assumptions and Uncover Opportunities by Susan Stavitzki. To avoid wasting time and money on developing features based on flawed assumptions, always test them. Using Customer Discovery to Test Assumptions.

Product Research 98

Product Research User Testing Customer Feedback Customer Experience 98

Product Talk

DECEMBER 15, 2021

As a job-seeker, how do you test the waters to figure this out? Richard Simms, Senior User Experience Designer at SEEK Learning. Richard has been designing digital experiences since 2005 across broadcast, websites, and mobile apps. Most companies do not yet have a full-fledged continuous discovery practice.

Product Research 260

Product Research Customer Experience Research Software Reporting Tools 260

Mind the Product

JUNE 17, 2019

This normally takes some automation of testing and a suite of DevOps improvements, and this is where a lot of businesses stop. Techniques for testing ideas are well documented. Test Ideas Quickly and Come up With Winning Solutions Fast. Testing these prototypes is where we really learn what works.

Data Visualization 195

Data Visualization Product Research Analytic Tools User Testing 195

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. In this blog, Ill break down five mobile app optimization strategies that will help you. It ensures faster load times, intuitive navigation, and a smooth user experience. Conduct user testing.

Analytic Tools 55

Analytic Tools Feedback Software Research Software Data Visualization 55

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. They’ll gather this information from a combination of interviews and surveys, and A/B testing.

UX 174

UX User Testing Product Research Research Software 174

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. E.g., Test different tooltip designs to find which gets more engagement.

Research Software 77

Research Software User Testing Analytic Tools Feedback Software 77

Intercom, Inc.

DECEMBER 12, 2018

Intercom’s blog is the growth engine that powers much of Intercom’s marketing and it in turn is powered by WordPress. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. Here’s a tried and tested formula: Pick a topic/keyword. WordPress – CMS. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

JULY 9, 2023

User experience covers all customer interactions with the brand and focuses on aspects like customer satisfaction, enjoyment, and perception of the product value. Collecting quantitative and qualitative user feedback is the most direct way to evaluate product usability and identify areas for improvement. Ready to dive in?

User Testing 98

User Testing Customer Experience Customer Feedback Product Research 98

Userpilot

JULY 20, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful experience strategist. TL;DR An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement. Let’s dive in!

Data Visualization 93

Data Visualization Analytic Tools Research Software Feedback Software 93

Userpilot

OCTOBER 31, 2024

User testing tools : Platforms that allow you to observe real users interacting with your products to gather usability insights and identify design issues. Best for : In-app surveys and user behavior analytics. UserTesting Type : User testing tool. Best for : Real-time user feedback and usability tests.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Product Talk

MAY 8, 2019

I worked with a cross-section of FCSAmerica employees: Brian Wohlers , VP of Applications Development, Carl Horne , VP of Customer Solutions, Bryan Trogdon , VP of User Experience, Eric Sommers , IT Business Analyst, and Carlyn Porter , User Experience Designer. This team stood out to me from the very beginning.

Product Research 205

Product Research User Testing Feedback Software Customer Feedback 205

Product Management University

MAY 7, 2020

The significant uptick in volume due to the COVID-19 pandemic has been our best stress test yet. User Experience and Brand Perception Are One and the Same. Your brand is whatever your customers experience, before, during and after they buy. Here are my three big takeaways. Serious relief on my part!

Certifications 147

Certifications Customer Experience User Testing Travel 147

The Product Coalition

SEPTEMBER 29, 2020

Only this area of the image would be then cropped and displayed in users’ posts. Credits: Twitter Engineering Blog The new mechanism was released sometime in 2018. We design brilliant solutions to the problem, invest a lot of effort in A/B testing, focus group interviews, and whatnots. The 20s deserve user validation as well.

User Testing 173

User Testing Product Research Customer Experience Differentiation 173

Intercom, Inc.

APRIL 19, 2018

The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. This was a team value that became to talk, when led to a blog post and ultimately this conversation. They’re really battle tested, well trained, well understood and well supported. Can you describe our standards technologies?

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Mind the Product

JANUARY 23, 2020

Needless to say, the way we test, build, market, and iterate on our products is different in an influencer-driven world. 33% of millennials trust a blog review for their purchases. Only about 1% of millennials trust adverts, yet 33% of them are willing to trust a blog review for their purchases, according to Big Commerce.

User Testing 168

User Testing Marketing Reporting Tools Product Research 168

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

The Product Coalition

MAY 23, 2022

This process, in general, takes a lot of collaboration with different individuals such as Data Scientists and Product Analysts to collect data and test our hypothesis. In this blog, I will consider a hypothetical scenario?—? Any user experience research data that can help us answer this?

Research Software 158

Research Software Product Management Product Manager Product Research 158

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Test different UI elements with smaller segments of users.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98