Userpilot

MARCH 21, 2022

What is fake door testing? The article will give you an understanding of how fake door tests work, how to design them, and what to watch out for not to turn your users against you. Fake doors testing is a technique used to assess market demand for a product before investing in its development.

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Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? Get early product feedback via alpha testing, beta testing , minimum viable product, closed focus groups, Product Hunt launch , PMF surveys , and early product reviews. What are B2B customer insights? How to collect early product feedback?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Research Software 82

Userpilot

JUNE 30, 2023

What is the voice of the customer survey? What are the different techniques to collect VoC data? You have multiple options when it comes to gathering feedback. What are the significant obstacles you face in your professional life? What other products or services do you use in conjunction with ours to meet your needs?

Customer Feedback 84

Customer Feedback User Testing Feedback Software Data Visualization 84

Userpilot

MARCH 9, 2023

You can perform product-market fit analysis by conducting PMF surveys , measuring growth rate, calculating churn rate and customer retention rate , and researching what customers are speaking about you on social media. What is product-market fit? What is a product-market fit? What are their underserved needs?

User Testing 86

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Centercode

DECEMBER 11, 2020

Setting too many expectations may be a quick path to disappointment in life , but what happens when you don’t set expectations during your beta test? Well, two decades of test planning and management has shown us it sort of ends up like the Wild West. Never done a beta agreement before? Sign Agreements.

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User Testing Product Research Testing Feedback Software 59

UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. In addition, we can see how these products work and study from them how we can design AI experiences, which, from my point of view, will be the main user experience issues in the coming years.

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Userpilot

FEBRUARY 9, 2023

What is product optimization? What are the best product optimization practices? If you’re after answers to these questions, we’ve got you covered! After that, plan your experiment. To reliably establish cause-effect relationships, test one variable at a time. Is it the same as product discovery?

Product Research 79

Product Research User Testing Feedback Software Analytic Tools 79

Userpilot

MAY 17, 2022

This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? What are the best channels to announce new products: in-app communication, email, social media, etc? What is your product about? What is a product announcement?

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Userpilot

OCTOBER 27, 2022

What is iterative testing? What are its benefits? If you’re looking for answers to these questions, you're in the right place, as that's exactly what we're exploring in the article! Rapid iterative testing requires you to run numerous testing sessions in very quick succession.

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Userpilot

OCTOBER 15, 2021

In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign. What is a product launch email? Not sure where to start? No worries!

Feedback Software 84

Feedback Software Research Software Product launches User Testing 84

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. That’s what IMPACT’s all about , and if we’re not infusing our processes with IMPACT, then we’re potentially spending our energy on the wrong things.

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Product Research User Testing Research Software Feedback Software 97

Mixpanel

JUNE 7, 2019

In this blog post I’ll share why we launch features in phases and make customer feedback the primary input for determining readiness. These are things customers tell us about the problems they believe Mixpanel can help them address beyond what we already offer in the product. Amazon’s customer obsession principle. Diving deeper.

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Userpilot

NOVEMBER 14, 2022

What’s product planning? What tools do you have at your disposal? When launching the product , consider a small-scale beta launch first. What is product planning? What is NOT product planning. What about product strategy? Why is it important? Are you ready? Let’s jump in! Want to see how?

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Product Research User Testing Research Software Onboarding KPIs 90

Centercode

MARCH 27, 2019

Less than a year after Google invited testers to play Assassin’s Creed: Odyssey on their Chrome browsers , Stadia – its console-free game streaming platform – is here. They’re not the first company to come at gaming from this angle, but with Google’s resources and influence, they’re a formidable entrant.

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User Testing Feedback Software Customer Feedback Customer Experience 75

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development. What is overengineering? What are the greatest PM sins? Book the demo!

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Feedback Software Analytic Tools Research Software User Testing 83

Userpilot

JULY 9, 2023

Card sorting and fake door testing are useful testing methods before the product launch. Session recordings and five-second tests enable you to assess usability after the launch. Finally, continuously refine and test the impact of changes to enhance user experience. How do usability and user experience differ?

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User Testing Product Research Customer Experience User Experience 72

Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. Context: where we’ve come from in trying to move to outcomes. First some context.

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Onboarding KPIs Framework Product Research User Testing 281

Intercom, Inc.

MAY 3, 2018

What follows is an edited transcript of our conversation. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. If you enjoy the conversation check out more episodes.

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User Testing Customer Feedback Data Visualization Customer Experience 195

Centercode

APRIL 16, 2019

What are beta program metrics exactly? These are the types of questions that suddenly pop into the minds of product and program managers when an executive team comes looking for Key Performance Indicators (KPIs). His leadership team asked him to develop a framework for measuring the success of his beta team efforts.

Customer Experience 65

Customer Experience User Testing Product Research Customer Feedback 65

Userpilot

JUNE 29, 2022

What’s the difference between human-centered design vs. design thinking? Differences between human-centered design and design thinking: Design thinking starts before product design, while human-centered design comes during and after product development. Use A/B testing to test big and small changes between user segments.

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User Testing Feedback Software Research Software Customer Feedback 91

Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? But what matters more than the frequency of feedback is your strategy– so how do you collect feedback and track customer sentiment ? Usability tests help you understand how users interact with your product features. What is customer feedback?

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Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. What is a product launch? Pre-launch activities precede the actual launch date, often including product ideation , proof of concepts, and testing. Every product launch comes with its own unique set of challenges.

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Product launches User Testing Product Research ChatGPT 79

Userpilot

JANUARY 18, 2023

In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. What is product-led growth? What does PLG stand for in marketing? What is PLG strategy? Utilize viral marketing and product experiments to generate more word-of-mouth traffic.

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Analytic Tools Feedback Software Onboarding KPIs Marketing 85

Userpilot

FEBRUARY 7, 2023

What is in-app communication? What is the use of in-app messaging? This customer communication makes it possible to prompt users to accomplish specific actions like clicking a button, testing a feature, filling in the information, or upgrading their subscription.

Feedback Software 92

Feedback Software Analytic Tools Customer Experience User Testing 92

Userpilot

MARCH 14, 2023

Identify usage patterns of each user segment to see what users need to solve their JTBDs. You can segment users to trigger feature request surveys , send feature testing invitations, and identify new improvement opportunities. What is user segmentation? It’s a great way to learn what users want to achieve.

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Analytic Tools User Testing Customer Feedback Feedback Software 86

Gainsight

AUGUST 11, 2020

When it comes to making a change in your product or launching a new version entirely, you might spend months analyzing and preparing for this update. You know what you’re doing is in the best interest of your users, but they haven’t been thinking about this change for months as you have. . Change is hard. Consider the following: .

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Userpilot

JUNE 12, 2023

But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? What are marketing surveys? Marketing surveys come with multiple benefits. For example, you can release a survey asking customers and potential customers what they think about a specific feature.

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Mixpanel

SEPTEMBER 9, 2020

We spoke with a dozen product managers and data scientists to figure out what kind of content they needed to become more successful with product analytics. Industry blogs had some answers to the questions our users were asking, but didn’t fill in the full picture. First, we did some user interviews. We sourced content.

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Analytic Tools User Testing Product Research Customer Feedback 52

Usersnap

DECEMBER 13, 2022

However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. What is the Product Development Life Cycle? a process that products go through, from their inception, through definition, design, testing, and launching them.

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User Testing Customer Feedback Product Research Customer Experience 52

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. That’s where MVPs and prototypes come in! They’re also a great communication tool between you and your designers/tech teams, and they help you understand what it is you’re building. But what is the meaning of ‘prototype’ and ‘MVP’? What an MVP is. What is an MVP?

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Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

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Userpilot

OCTOBER 7, 2021

Pendo can be a bit jargon-y at times, so it's worth quickly noting what these options mean: Guides is what Pendo calls experience flows. Although the product tours do successfully illustrate what Pendo's app does, it's worth noting that they're not especially interactive or engaging for new users.

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Usersnap

APRIL 15, 2020

You can choose from a selection of QA use cases and customer experience projects depending on your needs, such as the beta testing and feature request project. Your team and customers will know what to do with the feedback widget when they see it. Colin Ulin, Pocket Prep. Project means your Jira project. Not on Usersnap yet?

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Userpilot

JUNE 10, 2022

The fact that this type of customer feedback can come from multiple customers through multiple channels at the same time, puts a lot of pressure on the task. What is a feature request? What are the 3 main types of feature requests? classify the product ideas based on the type of feature request and impacted audience.

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Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

APRIL 27, 2022

So, let’s find out what product launch metrics you can use to ensure successful product marketing and launch. What is a product launch in SaaS? What are the product launch phases? Your product should have a unique selling proposition (USP), which is what distinguishes your product from that of competitors.

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Userpilot

OCTOBER 13, 2022

What is product parity? An MVP (or MLP) helps you collect real-life data on what your customers need and how to best satisfy them to get the edge in your target market. Before you commit to building new features, validate your ideas with fake door testing and prototyping. What is product parity? Are you ready to dig in?

Product Research 79

Product Research User Testing Feedback Software Research Software 79

The Product Coalition

DECEMBER 2, 2018

Are you the one running after the skyrocket growth too? Well, growth comes in different shapes. How do you come up with the numbers to put on your pricing page? things you must consider when coming up with a pricing strategy for your SaaS. Figure out what value it delivers to your customer. Eliminates travel?

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