Userpilot

OCTOBER 7, 2021

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In order to learn how Pendo itself works, you have a couple of options. Either you can try Pendo out for yourself. Pendo's building block system is intuitive and easy to use.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Compared to Pendo's other analytics features, this feels like vanity data.

Data Visualization 97

Data Visualization Analytic Tools Software Review Feedback Software 97

Userpilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

Feedback Software 97

Feedback Software User Testing Customer Feedback Analytic Tools 97

Userpilot

MAY 14, 2023

If you go for a digital adoption platform , like Userpilot , Appcues , Pendo , or Chameleon , their analytics functionality may be limited. Pendo has the most advanced analytics features but it’s quite pricey and doesn’t track events in real time. What is an event tracking system? What do we mean by interactions?

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Reporting Tools 96

Userpilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. Pendo aims to help its customers create product experiences, among other things. The Resource Center is not available on Pendo’s free plan. What is Pendo product for?

Embedded Analytics 97

Embedded Analytics Analytic Tools Feedback Software Data Visualization 97

Userpilot

APRIL 14, 2023

Out of the 12 digital adoption platforms, Userpilot , Pendo, Appcues , UserGuiding , Chameleon , Userflow , Userlane , and HelpHero are more suitable for user adoption. Apart from Pendo and Userpilot , other digital adoption platforms have only basic analytics features. What is a digital adoption platform? Book the demo!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. TL;DR Teams may look for Intercom alternatives because of its steep learning curve, counterintuitive and cluttered UI , low speed, limited customization, and high costs. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Data Visualization 89

Userpilot

JANUARY 9, 2023

What personalized customer retention strategies are open to you? What tools can help you personalize the customer experience? What is customer retention marketing? What are their goals? And, what pain points do they wish to address with your product? How can a personalized experience help drive retention?

Feedback Software 94

Feedback Software Analytic Tools Research Software Customer Experience 94

Userpilot

AUGUST 16, 2023

Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. Provide incentives to draw customers back to your product.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 17, 2022

But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage. Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. Let’s get started!

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

DECEMBER 19, 2022

Best tools for SaaS customer onboarding: Userpilot , Appcues, and Pendo. What is SaaS customer onboarding? Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. Today’s article is going to discuss the onboarding phases and their importance for product adoption.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 97

ProductCraft

OCTOBER 2, 2020

Editor’s note: This piece originally appeared on the Logi Analytics blog. Technical debt is the bane of every product manager—but what is it? Read more » The post What Is Technical Debt and How Do You Manage It? Read more » The post What Is Technical Debt and How Do You Manage It? Often as a product.

Analytic Tools 84

Analytic Tools Management Management Blog 84

Userpilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention. What is product analytics?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 89

Userpilot

OCTOBER 1, 2021

Other options include Appcues , Chameleon , Pendo and WalkMe. For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. More often than not, you'll need SaaS onboarding software to do the heavy lifting for you. " Onboarding milestones.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 97

Userpilot

MAY 26, 2022

What is product education? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers. Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

Feedback Software 96

Feedback Software Analytic Tools Research Software Education 96

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. What is UserGuiding? This feels more like what an entry-level plan would be with the Basic tier being a paid trial.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 93

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Userpilot

JUNE 17, 2021

What is demo content? What is demo content? Make sure your dummy dataset is large enough so that users can look at conclusions that they find meaningful for their particular use case, and then imagine what these conclusions might look like for their own, real dataset. What is demo content? And why does it matter?

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

MARCH 16, 2022

So without further ado, let’s see what these metrics are. Userpilot, Consumer.io, and Pendo are the 3 best onboarding software in the market. What is customer onboarding in SaaS? Customer retention is what ultimately generates money for your business. Customer onboarding can be tricky.

Onboarding KPIs 95

Onboarding KPIs Customer Experience Analytic Tools Feedback Software 95

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 71

Analytic Tools Feedback Software Research Software Data Visualization 71

Userpilot

JULY 29, 2021

It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. Furthermore, you won’t know the answer until you start to test and track customer behavior to see what works. What is a customer engagement solution? 1 Customer engagement solutions: build custom onboarding experiences.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

JUNE 4, 2021

What are WalkMe’s biggest strengths? What would happen if you didn’t like its functionalities? Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. The 5 WalkMe alternatives we looked at were: Userpilot.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! What Does ‘Product Ops’ Mean? Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research. What does a Product Operations Manager do?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Userpilot

MAY 14, 2020

Aazar does a great job of describing these on his blog. Onboarding your customers successfully is tricky, right? I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. That’s why choosing the best customer onboarding software is a big decision.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Gainsight

MAY 8, 2019

So with that in mind, I wanted to provide a take on Pendo alternatives. This post focuses on 10 areas of Gainsight PX compared to Pendo—but don’t stop the process after you’ve finished. Now, let’s dive into 10 advantages of Gainsight PX vs. Pendo. Pendo was originally created as a web analytics tool.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Userpilot

JULY 26, 2021

But isn’t that what all companies do? We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. What is product growth? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JUNE 17, 2019

If you’re looking for Pendo competitors to better suit your needs, then you’ve come to the right place. We’ve tried out many Pendo alternatives, each with their own specific use case. By the end of this article you’ll have a greater understanding of Pendo competitors and which one you should use. Pendo does a lot of things.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Customer Feedback 52

Userpilot

MAY 7, 2021

The majority of SaaS users want to get what they want immediately, as opposed to waiting to speak with a member of your team. But what exactly does self-service mean? What is self-service software? What is self-service software? Self-service software is the perfect antidote to the modern world of instant gratification.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Mind the Product

NOVEMBER 28, 2019

He writes, he tweets, he regularly speaks at conferences, and with 31,000 Twitter followers (not to mention 26,000 followers to his Medium blog ), he’s a prolific and consistent voice in the study and development of the product management craft. Prod dev nut. This is John Cutler’s online bio. An Evangelist’s Working Week. Who has the power?

CTO Coach 123

CTO Coach Analytic Tools Fractional CTO Research Software 123

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? We will be defining what elements make up these products and why they are important for the modern software company. What is Onboarding Workflow Software? What is Onboarding Workflow Software? Table of Contents. Inline Manual.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. Subscribe to our blog and YouTube to keep updated on the latest news and information related to leadership and organizational agility.

Leadership 71

Leadership Customer Experience ChatGPT Technical Review 71

Userpilot

DECEMBER 17, 2021

And this blog post will look at both concepts and answer every question you have about them. The key differences between product marketing and traditional marketing lie in their job description/responsibilities, and what stage of the user journey you are focusing on. What is considered product marketing? Let’s get into it!

Feedback Software 103

Feedback Software Research Software Product Marketing Marketing 103

Userpilot

SEPTEMBER 22, 2021

In this article, we discuss what engagement tools are and why you need them for your SaaS. What are engagement tools? Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. To do that, you need the best engagement tools. Poptin popups. Source: Premio.io.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

JUNE 22, 2021

In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. What to look for in the best onboarding software for SaaS? Frustrated that your new users drop off before activation? Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Product Innovation Educators

JULY 16, 2018

What products do you use that you love? Creating products that customers love is what product management is about, and also just happens to be the central theme for all of you who are Everyday Innovators. Before starting Pendo, Todd was VP Products at Rally Software and has been a co-founder for two other companies. Absolutely.

Weak Development Team 49

Weak Development Team Customer Experience Product Management Product Manager 49

CardBoard

AUGUST 24, 2023

If you’ve landed here, chances are you’re curious about what Product Operations, or Product Ops, is all about. That’s what Product Ops does. What is Product Operations? What is Product Operations? Either way, you’ve come to the right place.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52