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Who is Nir Eyal: Background, Books, Newsletter, and More

Userpilot

He is the author of the best-selling books “Hooked: How to Build Habit-Forming Products” and “Indistractable: How to Control Your Attention and Choose Your Life.” Nir Eyal books product professionals should read The majority of people recognize Nir from his bestselling books.

Books 93
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How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. What is in-app messaging?

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Segmenting Onboarding Messages: How to Send Targeted Messages for SaaS [+ Examples]

Userpilot

Are you struggling with segmenting onboarding messages for your customers? So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. Userpilot allows advanced customer segmentation and lets you use a variety of onboarding tools to personalize user experience.

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NPS Calculator: Methods and Tools [+ How to Improve NPS]

Userpilot

Customer feedback metrics like NPS are powerful tools for gauging customer loyalty and satisfaction. That's where NPS calculators and tools come in. In this article, we are going to break down NPS calculation methods and the tools that make it easier. Book a demo to see how we can help!

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In-App Help for SaaS: Types, Examples, and Tools

Userpilot

Here are a few tools that help you build better in-app support: Userpilot is a code-free tool that allows you to create in-app help centers and provide self-service support with an easy and quick setup. Appcues is a product adoption platform that provides you with tools to build in-app support for both web and mobile apps.

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How to Track User Sentiment in SaaS: Steps and Tools

Userpilot

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing.

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Marketing Funnel Analysis: Step-By-Step Guide (+Best Tools)

Userpilot

Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. Book the demo! What is marketing funnel analysis?