Roman Pichler

MAY 12, 2025

Apple, for instance, disrupted the mobile phone market with the original iPhone; Nintendo did the same in the games console market with its Wii; and Amazon disrupted the retail book market with its online store. [3] Additionally, you may have to investigate new technologies and review whether the current business model needs to be adapted.

Research Software 200

Research Software Technical Review Customer Experience User Testing 200

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. What is customer research in SaaS? Does customer research help build better products?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Lenny Rachitsky

MAY 11, 2025

Their model involves solving one customer’s (very big and valuable) problem, then abstracting that solution into a product you can sell to everyone else. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.

Research Software 112

Research Software Feedback Software User Testing Data Visualization 112

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? You can use tools like Userpilot’s funnel analysis to easily identify the Aha! Get started with Userpilot !

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Userpilot

MAY 27, 2025

What separates a good app from a great one? It’s what you do with the behavior data your app collects. All questions you can only answer with: Mobile app tracking. All questions you can only answer with: Mobile app tracking. What is mobile app tracking? Track mobile app engagement metrics with Userpilot.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Roman Pichler

APRIL 7, 2025

Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics. 5] What about Product Roadmap Generation?

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

MAY 1, 2025

A closer look at how Airbnbs design turns simple bookings into emotional, trust-driven experiences. After observing, using, and analysing the app, it becomes clear that Airbnbs UX success is no accident. Inspiring Exploration Instead of Forcing Decisions Most travel apps immediately ask, Where do you want to go?

Research Software 97

Research Software Travel Customer Experience User Testing 97

Userpilot

JULY 19, 2025

For SaaS, it must be framed in the context of how they use your product and their jobs-to-be-done. Product design teams and UX researchers can personalize in-app guides and UI to solve persona-specific problems. This helps them avoid implementing one-size-fits-all in-app flows or overwhelming users with irrelevant features.

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Userpilot

MARCH 30, 2025

Creating a solid app is only half the battle won. Without measuring and aggressively improving the right mobile app metrics, youll struggle to stay afloat. Most apps experience 89.3%-98.7% churn within 30 days, and in-app purchase conversion rates are often below 5% for the small number of users who remain.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

The Product Guy

MARCH 7, 2025

If you’re interested in social impact product management, this episode offers key insights on building user-centric solutions. User Research for Mission Alignment: How direct engagement ensures your product delivers lasting value. Long-Term Impact: Why social impact products must serve users beyond short-term success.

Customer Feedback 195

Customer Feedback User Testing Customer Experience Research Software 195

Userpilot

JULY 17, 2025

Manual tracking in spreadsheets Using a dedicated analytics tool We aren’t actively tracking it When a user shows signs of churning, what’s your typical response? Userpilot can help you understand user sentiment, identify friction points, and build in-app experiences that guide users to value. Under 3% is excellent.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

UX Planet

JUNE 19, 2025

While ample time for thorough UX research is ideal, there are always projects where that’s not possible, in which case, I make sure to follow these three steps of UX research, in whatever capacity possible, to ensure I am not designing in the dark. Remember: Never jump to solutions without understanding the problem.

Research Software 59

Research Software User Testing Product Research UX 59

Userpilot

MAY 17, 2025

For me, effective mobile app onboarding is the difference between new users looking around our app and disappearing right after, or understanding our app value and becoming engaged users. This is crucial as data reveals that the average mobile app loses 77% of users within its first 3 days, and about 90% within the first 30.

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82

Userpilot

MARCH 21, 2025

Optimizing a mobile app isnt just about fixing crashes or improving load times. So how do you ensure your app is intuitive, engaging, and built for long-term success? In this blog, Ill break down five mobile app optimization strategies that will help you. What is mobile app optimization? Profile startup.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. To help, I broke down real apps step-by-step to uncover what works (and what doesnt) at every stage of the journey, from first discovery to long-term loyalty.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

NOVEMBER 29, 2024

In his recent talk at Product Drive , Dan shared actionable strategies from his book, The Lean Product Playbook, for making products people love to use. We’re everywhere at once – crafting product vision , digging into customer research, and somehow keeping engineering, marketing, and sales teams all moving in the same direction.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Analytic Tools 105

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Lenny Rachitsky

NOVEMBER 24, 2024

Simplify security • Paragon —Ship every SaaS integration your customers want — Jen Abel is the co-founder of JJELLYFISH, where she and her team have worked with over 300 early-stage founders to learn how to sell, do early customer discovery, and set up a repeatable sales motion on the way to their first $1M ARR.

User Testing 125

User Testing Product Research Customer Feedback User Friction 125

Userpilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. Not only are there over 2 million apps in the Google Play Store , but also about 13% of business apps succeed (even less for consumer apps).

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Lenny Rachitsky

JUNE 1, 2025

AI already boosting PM workflows: Sachin’s teams use ChatGPT and Gemini for mock drafts, research synthesis, deep research “thought partner” prompts, and long-doc summarization—freeing time for judgment calls. Empathy beats ego: Users spend minutes, not their lives, inside your product.

Research Software 103

Research Software ChatGPT Data Visualization User Testing 103

UX Planet

JANUARY 1, 2025

User experience: Measure how UX research impacts the user experience. You can use tools like Google Analytics to track the average session duration and time on specificpages. Business Determine how UX research influences business performance (impact on business bottomline). Frequency of referencing research data.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Satisfaction 105

Userpilot

JUNE 25, 2025

Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. In this article, I’ll share my seven proven strategies designed to drive sustainable app growth over the long term. How to choose the right mobile app monetization model? Take Canva, for instance.

Analytic Tools 66

Analytic Tools Research Software Data Visualization Reporting Tools 66

UX Planet

JANUARY 15, 2025

User engagement metrics measure how actively and effectively users interact with a platform, product, or service. Daily Active Users (DAU): Number of users who engage with the platform daily. social media platforms, news,gaming). Google conducted research on how loading time affects bouncerate. e-learning, businesstools).

User Testing 106

User Testing Customer Experience Research Software Product Research 106

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Lenny Rachitsky

DECEMBER 1, 2024

Brought to you by: • Eppo —Run reliable, impactful experiments • Paragon —Ship every SaaS integration your customers want • Enterpret —Transform customer feedback into product growth — Michael Margolis has been a UX research partner at Google Ventures (GV) for nearly 15 years.

User Testing 57

User Testing Customer Feedback Research Software Product Research 57

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Whole books have been written about this topic — some of which are listed in my sources. The terms ‘usability testing’ and ‘user testing’ are often used interchangeably. But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

UX Planet

MARCH 3, 2025

Key Points Research suggests landing page design best practices can significantly boost conversions, with an average rate of 5.89% across industries. For instance, a B2B software company might target IT Managers or Marketing Directors, tailoring content to address their specific needs, as suggested by Leadfeeder.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Usersnap

JUNE 26, 2025

In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Discovery is the process of researching, understanding user problems, and validating ideas before building solutions.

Product Research 59

Product Research User Testing Research Software Reporting Tools 59

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

People-First Product Leadership

NOVEMBER 19, 2024

Hearing quotes from customers makes the issues memorable for stakeholders and improves alignment towards meaningful solutions. Technology and customer needs are never static. Encourage Customer Empathy: Make user research a habit. Book a complimentary call and let's brainstorm about your product management journey together!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52