Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

User Testing 100

User Testing Books Customer Feedback Customer Experience 100

Intercom, Inc.

JULY 14, 2020

As an avid reader, I’m often asked by our Customer Success team to recommend books that I’ve found valuable. Below I share the three books that have most meaningfully impacted the way I work with customers and that I’d encourage every customer success manager to check out. 3 must-read customer success books (and a bonus ??).

Books 249

Books Customer Experience Customer Feedback Onboarding KPIs 249

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.    If these strategies don’t hang together, we each hang separately.

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

The Product Bistro

DECEMBER 13, 2019

But the story isn’t the whole book. The book is chocked full of great ideas that are intuitive, visual, and compelling. The book is chocked full of great ideas that are intuitive, visual, and compelling. I highly recommend this book. You just want to put them into action. Not to scare you, but to open your eyes.

Technical Review 195

Technical Review Books Systems Review Reporting Tools 195

Lenny Rachitsky

JANUARY 21, 2024

— Richard Rumelt is a legend in the world of strategy. He’s the author of Good Strategy/Bad Strategy and The Crux: How Leaders Become Strategists, both of which are often recommended by guests on this podcast. Strategies are fundamentally about what you’ll do in response to a challenge.

Strategy 103

Strategy Banking Research Software User Testing 103

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. A good strategy consists of a diagnosis, guiding policy, and coherent actions. Why is product strategy so hard? “What is product strategy?”

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Userpilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process. In this article, we've compiled the 10 must-read onboarding books that'll enable you to transform your user onboarding strategies.

Onboarding KPIs 96

Onboarding KPIs Feedback Software Research Software Books 96

Userpilot

APRIL 8, 2024

Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Book the demo! Bottom-up SaaS is a growth strategy used by B2B SaaS companies that focuses on individual users or teams to drive customer acquisition. Did it come from the management or employees?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Strategy 86

The Product Coalition

FEBRUARY 9, 2021

I’m eager to see the founding team we’ve put together succeed, so I’ve put together a list of books that contain the ideas that I’ve found most useful for a new product venture at this stage (getting from 0.1 So, now for the list of books on ways of thinking?—?theories, The books have been grouped by topic and rough reading order.

Books 187

Books User Testing Product Research Inbound 187

Emerge Insights

SEPTEMBER 8, 2023

Are you looking for the best books to read to become a successful digital product leader? Whether you’re a newbie in the field or a seasoned veteran, these top five books will help you master the art of digital product leadership.

Books 52

Books Product Strategy Strategy Leadership 52

Andrew Chen

JANUARY 3, 2024

Hi readers, Doing a short round up on various links, books, a quick life update, and other stuff going on. Books and other stuff Finally, I wanted to list some of my favorite (mostly non-work) reads from the past year, in case folks are interested: The Mirage Factory: Illusion, Imagination, and the Invention of Los Angeles.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Userpilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 97

The Product Coalition

MARCH 4, 2024

Firefighting while staying on course on the strategy and commitments of the roadmap is difficult. Beyond the Book: Navigating the Real-World Challenges of Managing a Product Roadmap was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

Roadmap 116

Roadmap Books User Testing Product Research 116

Roman Pichler

MARCH 4, 2019

Even as an adult, I very much enjoyed reading pirate books with my children. The map below shows the strategy tools I find helpful to make effective product strategy decisions. The Strategy Map can help you check if you have any strategy blind spots. Maps are the Foundations on which Adventures are Built.

Strategy 227

Strategy Vision Product Research Data Visualization 227

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Bistro

AUGUST 30, 2016

Written by Brian Lawley, the top man at the 280Group , a consultancy, and training organization with deep product management and product marketing skills and reputations, I was at first put off by how thin the book was. My first pass through the book seemed to bear this out. While the book is now $20 (I seem to recall it being $9.95

Books 150

Books Product Management Product Manager Management 150

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 97

Research Software Analytic Tools Feedback Software User Testing 97

The Product Coalition

JUNE 13, 2022

How to create uncontested market space and make the competition irrelevant. Continue reading on Product Coalition ».

Books 119

Books Strategy Marketing Product Management 119

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94

The Product Coalition

JULY 16, 2023

As a product manager , you must understand strategy and business, but your responsibilities as well as your day-to-day activities are focused more on execution. If it isn’t, you should recalibrate your expectations — for yourself first, and then for everyone else in the company, starting with leadership.

Strategy 144

Strategy Product Management Product Manager Management 144

Intercom, Inc.

JANUARY 14, 2019

Between our staff book club, office library and the constant stream of books and articles being recommended and shared, the Intercom team is a pretty good resource when it comes to discovering new and interesting reads. We asked five Intercomrades to tell us about a book they have read that has had an impact on them.

Books 150

Books Technical Review Marketing User Testing 150

Userpilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Most companies use all 3 strategies to some extent.

Feedback Software 102

Feedback Software Analytic Tools Research Software User Testing 102

Intercom, Inc.

MARCH 30, 2018

Very few non-fiction books have had the long-lasting impact of Dale Carnegie’s 1936 classic, How to Win Friends and Influence People. So how has the book remained such a bible for sales and marketing professionals? The book is emphatic about the need for genuine empathy. That’s Carnegie and his book in a nutshell.

Books 206

Books Customer Feedback Download Marketing 206

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. Here is how a product strategy can help you create business results, even when the market is not in your favor. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 118

Product Strategy Research Software Strategy User Testing 118

The Product Coalition

DECEMBER 11, 2023

In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Typically, the CEO will ask for a strategy or a roadmap. When your explanations about how crafting a good strategy takes time don’t work, you know it’s time to do something else.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

Product Innovation Educators

SEPTEMBER 4, 2023

A four-layer framework to create a winning product strategy Today we are talking about creating product strategy. Bob is the author of the book Creative Strategy Generation. He has since founded and leads the Strategy Generation company. Product strategy is doing that at a product level.

Product Strategy 121

Product Strategy Strategy Weak Development Team Framework 121

Crafty CTO

OCTOBER 17, 2023

A Book Encounter While browsing the lake house bookshelves, John stumbled across Bull Cook and Authentic Historical Recipes and Practices and was immediately hooked. I can recall my father’s enthusiasm for the book, along with its author George Leonard Herter and his catalog business Herter’s. What’s a Bull Cook?

Books 52

Books Research Software User Testing Magazine 52

The Product Coalition

JULY 27, 2021

How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. But you do need to select a strategy that differentiates and enables you to dominate a niche market and compete based on key attributes that customers value highly.

Product Strategy 148

Product Strategy Strategy Differentiation Customer Feedback 148

Emerge Insights

JANUARY 4, 2023

Are you looking for the best books to read to become a successful digital product leader? Whether you’re a newbie in the field or a seasoned veteran, these top five books will help you master the art of digital product leadership. The post The Best Books for Digital Product Leaders appeared first on EMERGE | Digital Product Agency.

Books 52

Books Leadership Product Strategy Strategy 52

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98

Books Research Software Feedback Software Analytic Tools 98

PMLesson's Ace the PM Interview

JANUARY 31, 2022

That's why we scoured our bookshelves to make a list of the best product management books we could find. Fortunately, there is a cornucopia of stellar books perfect for product managers who want to learn everything from user-centric design principles to advancing their career. This book is a distillation of these efforts.

Books 95

Books User Testing Technical Review Product Management 95

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. I’ve been super-privileged to have just read an advance copy of Exponential , Azeem’s new book, published September 7. I’ve been super-privileged to have just read an advance copy of Exponential , Azeem’s new book, published September 7.

Technical Review 99

Technical Review Software Review Systems Review Books 99

Mind the Product

MARCH 23, 2021

Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product. Applying anchor pricing.

Customer Experience 208

Customer Experience Product Research Strategy Feedback Software 208

Intercom, Inc.

MARCH 10, 2021

Avoiding burnout at work requires a lot of different strategies, with an emphasis on self-care – this is even more important in world of remote work, where the divide between work and life is more blurred than ever. Without a proven strategy here, you’re more likely to get pulled into projects you can’t realistically accommodate.

Strategy 245

Strategy User Testing Product Research Research Software 245

The Product Coalition

JULY 19, 2022

Let’s discuss ways to build strategies for high-value customers and work towards establishing a great product experience Who are high-value customers High-value customers are users who have already subscribed, signed up to your product, or own some of your products if you have many products in your ecosystem.

User Friction 133

User Friction Customer Experience User Testing Customer Feedback 133

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply. User persona example.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

NOVEMBER 19, 2023

This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. Book a demo to explore more. What is cross-selling?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89