Userpilot

MAY 20, 2024

B2B loyalty programs focus on long-term partnerships with personalized services, while B2C programs target individual consumers with general rewards and immediate purchases. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

The Product HQ

JUNE 1, 2024

AI product manager skills are a must-have for anyone looking for a rewarding career in AI product management. UX Cam shared data indicating that product managers spend as much as 52% of their time on unplanned activities. Those are far from the only setbacks and difficulties that product managers experience on the job.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

SEPTEMBER 30, 2022

It’s the sum of a customer’s digital interactions with your brand. Good digital CX is important for businesses because it increases customer satisfaction , drives retention and brand loyalty , and sparks growth through word-of-mouth marketing. You can then use this data to prioritize product improvements.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. Data Richness: A wealth of data opens doors to training bespoke models. Internal Safeguards: For internal tools, balance security with usability.

Artificial Inteligence 120

Artificial Inteligence Data Visualization Reporting Tools Research Software 120

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product marketing managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products. This allows you to make data-driven decisions.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Product Innovation Educators

JUNE 3, 2024

Mastering Market Research Techniques for Successful Product Management Watch on YouTube TBD TLDR Market research is essential for product managers to make informed business decisions and to create products customers love. Using multiple methods provides a more complete and insightful picture of customer needs.

User Testing 69

User Testing Product Research Market Research Data Visualization 69

The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product HQ

JUNE 10, 2024

They manage and track the entire product lifecycle strategy from design to completion. It is a competitive and challenging career that involves managing people as well as products. Hard and Soft Product Lead Skills A mix of hard and soft skills is essential for a successful product manager to lead.

User Testing 52

User Testing Data Visualization Research Software Analytic Tools 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Product Management Unpacked

JULY 11, 2019

Digital transformation impacts almost everything, so the demand for product management continues to increase – every day. When I started in product management in the mid-1980s, most product managers were hired to work in traditional B2C businesses, which is where the idea of product management originated.

Education 217

Education Automotive B2C Product Management 217

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools. Another source of product marketing resources is the industry reports and benchmarks. Let’s get started!

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Pragmatic Marketing

MAY 14, 2019

Preparing You for the Data Revolution. We’ve been talking a lot lately about the importance of understanding the impact data science is having on businesses. There is more data created every day than at any other point in history, and it’s only going to increase. And last year, LinkedIn reported that the U.S.

Data Visualization 70

Data Visualization Artificial Inteligence Reporting Tools Certifications 70

The Product Coalition

JUNE 1, 2020

We love talking about data. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. Here are the top five things that data can empower a PM to do.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Userpilot

SEPTEMBER 2, 2022

What to look for in the right instructional design tool. The top ten instructional design tools on the market. There’s a difference between an instructional design software tool (or eLearning authoring tools) and digital adoption platforms. I nstructional design tools vs digital adoption platforms.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

MAY 28, 2021

That’s why Userpilot has subjected itself to a stringent data security audit by an independent auditor. In order to ensure our information security measures are of the highest standard – we have been audited by Barr Advisory, and awarded the SOC 2 Type II certificate. Table of Contents: What is SOC 2. SOC 2 audit process.

Reporting Tools 72

Reporting Tools Information Data Visualization Certifications 72

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

Product Management 182

Product Management Product Manager Data Visualization Weak Development Team 182

Userpilot

DECEMBER 19, 2022

B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management.

B2B 105

B2B User Testing Research Software Analytic Tools 105

BrainMates

SEPTEMBER 4, 2023

How to Drive Product-Led Growth By KATHRYN SHEPHERD-KING If you’ve been in the product management world for any length of time, you’ll have probably heard about product-led growth. Ask yourself these questions: Do you understand your current growth motions and how predictable they are? So how do you know if it’s right for you?

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52

The Accidental Product Manager

OCTOBER 16, 2023

Finding counterfeits is half the battle Image Credit: cce Just imagine if you were a product manager who was responsible for a very popular product. As a product manager part of your job would be to put a stop to this kind of thievery. Once this is done, the worker opens an app and selects a brand from a list.

Artificial Inteligence 73

Artificial Inteligence Product Management Product Manager Management 73

Gainsight

MARCH 4, 2024

Data is the objective pillar that drives every successful business. For online training programs, data plays a critical role from beginning to end. You want to help your learners know how to excel at the service they are providing, so metrics that track improved response times or lower cancellation rates can help demonstrate ROI.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Userpilot

JANUARY 26, 2023

To run a successful SaaS onboarding process , first choose the right onboarding model (low-touch, white-glove , or self-service ). Use a tool to automate the onboarding experience and ensure a consistent customer experience. Show helpful empty states by filling them with product guidance or dummy data.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. ChatGPT AI tools are highly effective for data analysis. This is where these tools come in handy to lighten the workload.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create communities around your brand to connect directly with customers. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. They’re also just as varied in how they like to get their knowledge.

Blog 78

Blog Data Visualization Product Management Product Manager 78

The Product HQ

MAY 10, 2024

You have to earn the necessary digital product management and lead skills and demonstrate them to potential employers with confidence. A product lead or the lead product manager is often an experienced senior professional who drives the product strategy, leading and supervising a product team.

Customer Experience 52

Customer Experience Research Software Feedback Software User Testing 52

The Product Coalition

MAY 5, 2020

Decide what your limits are Lots of things are limitless in a Product Management career. As a Product Manager, your customers mean everything to you. Conducting user research: for qualitative and quantitative data You need both qualitative and quantitative data to get a full picture of your users and their needs.

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

Userpilot

AUGUST 18, 2022

There is nothing more important to a brand than making its customers happy. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth. Customer service is essential for nurturing positive customer relationships.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

NOVEMBER 20, 2022

Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Engaging customers in real time has many benefits, including competitive advantage, better marketing performance, improved brand loyalty, customer retention , and easier time closing sales. Offer self-service options.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

The Product HQ

FEBRUARY 1, 2023

“Continued to use” refers to customers that have been using your product, and does not include brand new customers. It makes a lot of intuitive sense to ensure that your existing customers continue to use your product or service. What retention rate should product managers aim for?

Data Visualization 52

Data Visualization Customer Experience Certifications Reference 52

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. I highly recommend Predictable Revenue from Aaron Ross.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Userpilot

JANUARY 19, 2021

Use the insights from these measurements to improve your product experience. In a survey we conducted with product managers (mostly in the software industry), we found that the overwhelming majority of SaaS companies focus on product usage metrics and their app’s stickiness to measure their customer engagements.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Intercom, Inc.

MAY 18, 2022

First-party data is the future of online engagement and customer experiences. This isn’t surprising given competitors such as Apple’s Safari and Mozilla Firefox are cookieless by default – however there are already debates about how Google will collect and use data thereafter. What is first-party data?

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217