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Apptentive SDK 6.0 Now Available for Android and iOS

Alchemer Mobile

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. “Now with just a few clicks, every brand can ask questions confidently knowing they are able to follow up with all of their customers in an instant.”

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What is User Engagement Analysis? Top 9 Metrics to Track

Userpilot

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

For instance, by deeply analyzing the needs of the clients with visual impairment, UX experts can choose the most vital aspects presented in the graph and provide their text description correspondingly. Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay.

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User Experience Optimization Guide For SaaS: Steps and Techniques

Userpilot

Implement an in-app message to guide users and help users move forward with the path. Net Promoter Score : Will users likely recommend your product/brand to friends, family members, or others? Social proof adds a layer of trust and credibility to your brand. Track your user engagement metrics with Userpilot.

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SaaS UX Design: 18 Best Practices

Userpilot

Improved user engagement : Users who are presented with an intuitive user interface are more likely to spend more time on your product. The first step to a successful onboarding process is a warm welcome message that puts new users at ease. Rather than send them away, use in-app messages to direct their attention to their verification.

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No more compromises: Announcing 20+ new features to supercharge your customer support

Intercom, Inc.

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Meet our brand new side navigation. More powerful Inbox. Reporting upgrades. But wait, there’s more.

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How to Convert NPS Passives into Promoters

Userpilot

Segment passive customers and offer them targeted offerings through in-app messages. Promoters also often become valuable brand ambassadors who bring in new customers through positive word-of-mouth marketing. You should take proactive action to mitigate brand damage by considering them as threats. How to identify NPS passives?