Mind the Product

MAY 13, 2020

What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Agile 179

Agile Feedback Software Product Research Software Review 179

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working? Robi Ganguly: Yeah.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 169

Product Research Customer Experience Feedback Software Research Software 169

Mind the Product

JULY 14, 2020

Since this episode first aired, Nandini has stepped down from Sleeping Giants and has also launched Check My Ads , a brand safety consultancy. Brand reputation. So right now, the way that this system is built is designed by default to benefit these hate groups and organisations. Moral ethics. Quote of the Episode.

Feedback Software 104

Feedback Software Customer Experience Product Research Technical Review 104

Usersnap

APRIL 15, 2020

He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. HD’s search function has always produced far more relevant results than Lowes in my tests. (I A/B testing either takes too long or doesn’t work at all. They use reservation systems to let guests avoid standing in line at all.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

MAY 5, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 129

Product Research Feedback Software Technical Review Entertainment 129

Mind the Product

APRIL 28, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 125

Product Research Feedback Software Technical Review Entertainment 125

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

UX Planet

MARCH 5, 2024

‘Jakob’s law’ asserts that users inherently prefer website/app designs to appear and function in ways they’re already familiar with. Key Takeaways In a study published in 2000 , Nielsen observed that users develop ‘design expectations’ based on their previous experiences with various websites/apps.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

UX Studio: Product Management

JULY 14, 2021

We help startups and established brands optimize their time and resources, prioritize their product design and development efforts and discover untapped business opportunities. . On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Is there anything we can help you with now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mind the Product

MARCH 31, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Customer Experience 126

Customer Experience Product Research Feedback Software Data Visualization 126

Product Talk

MAY 3, 2023

But long-time Product Talk readers already know that asking customers about what they might do in the future leads to unreliable feedback. But asking customers what they might do in the future leads to unreliable feedback. Question: How do you test a customer’s willingness to pay for a solution? Let’s dive in.

User Testing 215

User Testing Product Research Testing Feedback Software 215

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 121

Feedback Software Technical Review Weak Development Team User Testing 121

DISQO

JANUARY 31, 2020

Super Bowl ads are a high-stakes investment for any brand. They wanted the ad to strike an emotional tone that would set themselves apart from other brands in 2020. Not only people were saddened by his death but brands also mourned their dearly departed Mr. Peanut: “Always classy, always crunchy, always cleaned up nicely.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

DISQO

JANUARY 31, 2020

Super Bowl ads are a high-stakes investment for any brand. They wanted the ad to strike an emotional tone that would set themselves apart from other brands in 2020. Not only people were saddened by his death but brands also mourned their dearly departed Mr. Peanut: “Always classy, always crunchy, always cleaned up nicely.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. Did the cost-saving benefits of going virtual outweigh the additional costs of hosting, housing, entertaining and catering to live attendees?

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Mind the Product

APRIL 14, 2020

We always try to make general tools that can be used by anybody. I think creating a generic tool is much harder than doing a specific one for a niche, but that’s something that excites us because we really want to operate on a global level and really have a global impact with the tools that we create. Quote of the Episode.

Feedback Software 27

Feedback Software Product Research Technical Review Entertainment 27

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Amplitude

OCTOBER 30, 2020

Patreon spends a lot of time thinking about a trifecta across all departments and functions: how they can build a better product that’s fueled by great marketing and a compelling brand and backed by a lot of their own finance. Sometimes, decisions will be led by user feedback or inspired by design. Data Relevance.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? In my continuous discovery framework, I argue teams need to discover opportunities and solutions. Tweet This. Tweet This.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

NOVEMBER 27, 2023

SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Product growth vs. product-led growth?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

UX Studio

JULY 31, 2018

Designing a good children’s app is more than just dumbing down adult concepts.” (Tanya Unger) The essence of designing a successful product for them lies in understanding their differences from and similarities to adults. Not to mention that they don’t have a fully developed emotional control system. How do kids differ from adults?

UX 107

UX Product Research Feedback Software User Testing 107

Bain Public

MAY 2, 2022

On Tuesday April 12th, WatchMojo released their brand new multiplayer Trivia game, which can be played on their website here. Finally, it wasn’t a monetizable platform for retailers as it wasn’t equipped with the ability to promote merchant discounts or products in front of WatchMojo’s massive audience. Interactive Trivia.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era.

Weak Development Team 94

Weak Development Team Development Feedback Software User Testing 94

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. And our technology also services the theme.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

User Testing 40

User Testing Product Research Customer Feedback Data Visualization 40

Userpilot

FEBRUARY 20, 2023

In SaaS, smooth user onboarding is essential to engage and activate users. In this article, we’ll cover what user onboarding is, why it’s important for SaaS businesses, and how successful companies have implemented it. And incentivizing users to learn by using the app, like Slack. What is user onboarding?

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98