The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers has to work well with developers.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

APRIL 26, 2020

In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. As the world went into lockdown, the challenges for researchers became even bigger still.

Research Software 195

Research Software Feedback Software User Testing Product Research 195

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 149

Research Software Feedback Software Artificial Inteligence User Testing 149

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 311

Product Research User Testing Data Visualization Research Software 311

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Nor from reading research reports from your research team. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. How do you collectively build your marketing persona through a workshop? Preparing for a Persona Workshop. Market research and having a customer proxy are prerequisites for a persona workshop. Relationship with other products/brands.

Construction 139

Construction Workshop User Testing Customer Experience 139

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Roman Pichler

SEPTEMBER 2, 2024

It applies to a brand-new product as well as an existing one whose current strategy is no longer valid, for example, as market conditions change. Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience.

Product Research 239

Product Research Product Strategy Strategy Research Software 239

Product Innovation Educators

OCTOBER 10, 2022

Before moving to consulting, she was in brand management at Unilever, working with the Dove brand. Abbie and Carmel, with the help of a few others, have created a public workshop titled Product Innovation Master Class: How to Become a Serial Innovator. They are offering a $400 discount for listeners of this podcast.

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User Testing Product Research Research Software Workshop 267

Mind the Product

FEBRUARY 13, 2020

It’s said that more than two-thirds of software projects fail to deliver expected results. This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complementary products (online presence, business apps).

Product Research 199

Product Research User Testing Analytic Tools Research Software 199

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? We also cover why Dribbble has remained invite-only, how grassroots events have grown the Dribbble brand, and much more. And they said, “An iOS app.”

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more. Book a demo now to learn more.

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

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Branding User Testing Product Research Data Visualization 98

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. We do live workshops and a ton of speaking engagements. Make sure you’ve got that viable program or platform.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Product Innovation Educators

JANUARY 30, 2023

Emily is now a customer experience strategist for Landor & Fitch, the New York-based brand and design group. We identified the problem by looking at patterns in our research. We found seven key insights that led us to three opportunity areas that we needed to build out to figure out the best solution to the problem.

User Testing 249

User Testing Education Customer Feedback Product Research 249

Product Innovation Educators

APRIL 6, 2020

Get the strategies, insights, tools, practices, and tips you need for success now and in the future. Instead of a normal weekly interview I’m sharing with you 24+ brand new video interviews with world-class experts. Given our current circumstances, many online workshops and events have popped up in recent days.

Strategy 202

Strategy Product Manager Product Management Product Research 202

Mind the Product

MAY 16, 2019

Product people usually spend a substantial period of time in a problem-solution space, learning about customers, about their pain points, and seeking opportunities to add value. I came up with the concept during a workshop a couple of years ago and have been using it successfully ever since. Testimonial: /?test??m??ni?l/

Software Review 177

Software Review Development Research Software User Testing 177

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. What would be some tools to do that? 12:31] What tools do you use for planning and whom do you involve? There are a lot of workshopping techniques you could use to help people come up with ideas.

User Testing 253

User Testing Customer Feedback Product Manager Product Management 253

Product Talk

JANUARY 19, 2022

Advances in technology are allowing us to grow our class sizes without compromising the student experience. As a way around this problem, companies often asked us to teach in-person workshops. First, workshops are overwhelming for students. Workshops are overwhelming for students. Students love the workshop experience.

Product Research 264

Product Research Workshop Weak Development Team Books 264

Userzoom

APRIL 30, 2019

These are tools that will help you discover good or bad patterns of use in your live product. Hundreds of such tools are available online and offline. In a good design process, tasks are determined in the research phase of the project. I’m brand agnostic, but I’m aware of the big brands in this niche.

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

Userpilot

JULY 17, 2024

Eight detailed persona examples to inspire your user research. TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 105

User Testing Research Software Data Visualization Feedback Software 105

Userpilot

AUGUST 30, 2024

When implemented well, it can help you attract customers, improve in-app engagement , and drive long-term retention. The product-focused approach helps you deliver a clear product value proposition, improve your brand image, and demonstrate competitive differentiation. Promote new features with in-app ads to upsell users.

Advertising 105

Advertising Analytic Tools Research Software Data Visualization 105

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. We also look at examples of SaaS products with excellent engagement strategies. Engaged customers feel valued and connected to the brand on a deeper level.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

JULY 29, 2024

Userpilot hosts industry-relevant webinars to raise brand awareness. Userpilot markets new features to existing users with in-app messages. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns. Loom triggers upsell messages at high-intent moments.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

svpg

MAY 2, 2016

Other than recommend to people that they read my book or attend a 2 day workshop, I didn’t feel like I was able to give a very satisfying answer. If they want to actually innovate, they need the time to get to know each other, their technology, their customers, and the business context. The product vision must be inspiring.

Research Software 149

Research Software Product Research Weak Development Team User Testing 149

UX Studio: Product Management

AUGUST 25, 2021

With the COVID-19 pandemic and the world changing around us, I began to wonder how the work we do as UX Researchers is impacted and, more importantly, what we can do to improve the world through human-centered design. And how do we make sure that this crisis does not force the next generation of UX Researchers?—?who Rescue Time.

Research Software 104

Research Software User Testing Customer Experience Product Research 104

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

UX Studio: Product Management

NOVEMBER 24, 2020

There are big players in every industry that have made their brands recognizable worldwide. Aplana is a privately held software development company that has been on the market for 20 years. The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance.

Product Research 116

Product Research Research Software Software Review Technical Review 116

Intercom, Inc.

FEBRUARY 14, 2018

Our VP Product worked as a PM, a Designer and a Researcher in his career. They are big, great for workshops, for putting design work up on the walls. As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. At Intercom.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

UX Studio: Product Management

SEPTEMBER 12, 2017

Product designers mainly try to find the needs of the product’s target group and their solutions. Brainstorm on possible solution ideas and determine what to build. Finding the right solution to the right problem makes up much of product success. These research techniques can also validate assumptions about a given good idea.

Product Research 110

Product Research User Testing Research Software Feedback Software 110