Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites. Trustpilot, a consumer review site.

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Usability testing : Observe how real users interact with your product while they perform specific tasks to help you identify usability issues. Basically, anything that ruins the user experience.

Data Visualization 105

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Product Innovation Educators

JULY 4, 2022

The leading brand cost about $150. I tried a brand that was new to me offering a wifi camera for $29. The highly rated and recognized brand was about $800. From there, if we’re getting into a brand new category, we follow a fast-follower strategy. Wyze’s tagline is to make great technology accessible.

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Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Supporting tech. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn. Brainstorm your A/B tests. Prioritise your A/B tests.

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Roman Pichler

FEBRUARY 11, 2020

I have also witnessed a brand-new platform being retired, as it was overly complicated to use and did not meet the needs of the development teams that should have used it. Ensure that the Platform is User-Led, Not Technology-Driven. Treat the Platform as a Product.

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Product Innovation Educators

MARCH 3, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

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UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. They provide tools for tracking progress, administering tests, and managing user registrations. Then turn them into prototypes to test the user experience and navigation flow before finalizing thedesign. Examples include Moodle and Blackboard.

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UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

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UX Planet

MAY 25, 2025

Imagine it as a journey your potential customers embark on, starting from the moment they become aware of your brand to the final step of making a purchase. At the awareness stage, the goal is to capture attention and introduce users to your brand. So, what exactly is a conversion funnel ?

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The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Businesses can focus on UX/UI testing for accessibility. And here’s when UX testing steps in.

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The Product Coalition

AUGUST 4, 2022

Video on Demand Apps The era of unmatched streaming quality gave birth to VOD applications that allow users to have a brand new lean-back experience watching the series, shows, and movies in top-notch quality whenever they want without wasting time on annoying ads. SSAI is the best way to monetize your app without losing streaming quality.

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Intercom, Inc.

FEBRUARY 9, 2021

According to a Microsoft Global State of Customer Service report , 90% of respondents said that customer service is an important factor in their choice of, and loyalty to, a brand. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

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Roman Pichler

MARCH 14, 2023

The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. But to increase the chances that it will result in a successful product—a product that is desirable, feasible, viable, and ethical product —you should test your plan. Instead, it is changeable and dynamic.

Product Strategy 348

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Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue.

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The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. Brands and businesses are using innovative augmented reality apps to obtain a market advantage. With the advancement of technology, we are beginning to realize the promise of augmented reality apps. Check it out.

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The Product Coalition

DECEMBER 21, 2020

We’ll explore how you can test and research ideas for your product, service, or business model. Idea validation is a process where a specific product, service, or business idea is tested in various ways to determine its viability. both from a technical and business perspective. In this article, we’ll look into idea validation.

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Alchemer Mobile

NOVEMBER 9, 2022

If you can’t explain what makes your favorite apps great from a technical, marketing, and product perspective, chances are you have some learning to do. Due to its murkiness, there are a few common myths that plague product management across industries and company size. We don’t test with consumers enough (21%).

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Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. So, we won’t waste your time.

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User Testing Customer Experience Feedback Software Customer Feedback 257

Arkenea

FEBRUARY 23, 2025

This is a problem I see not just with tech entrepreneurs but also on a regular basis with product managers at the B2B companies we work with at SiriusDecisions. Specifically, and most importantly, they should ask, To what extent will implementing this item test or support the unique value proposition?

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Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

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Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

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UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Yet, conversion woes werent just about technical glitches. Keepreading!

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The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Otherwise, they won’t choose a company with a tarnished brand image. Within the culture of DevOps, QA and testing play an influential role when it comes to continuously improving products.

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Reporting Tools Technical Review User Testing Software Review 132

Alchemer Mobile

FEBRUARY 2, 2021

These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement.

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Mind the Product

MARCH 17, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

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Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. My advice in this article may not stand the test of time. I’ll do my best to update it as the technology evolves. We test desirability, usability, feasibility, usability, and ethical assumptions. But this is where I stand today.

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Alchemer Mobile

MARCH 17, 2020

Due to rapidly-changing technology, customers have high expectations for the products they use. Given this, product managers are being trusted with more and more responsibility to push the brand vision forward and maintain focus throughout quickly-changing priorities. Challenge #3: We don’t test with users enough.

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Alchemer Mobile

APRIL 18, 2019

A Progressive Web App (PWA) is a combination of different web technologies and browsing interfaces. Many large brands have taken up using PWAs including Twitter, Forbes, The Washington Post, Telegram and many more. Instead, they’ll experience your brand by looking at your website on their mobile devices. This is a good question.

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Feedback Software User Testing Customer Experience Customer Feedback 48

Mind the Product

APRIL 7, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Feedback Software 223

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The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. The risk of falling behind is real.

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Roman Pichler

SEPTEMBER 18, 2017

This is due to a simple but fundamental correlation: the further we look into the future, the less we can see. For a brand-new product, the strategy should communicate what it takes to get to launch, enter the introduction stage, and serve the early market. You should therefore regularly review your plans and revise them.

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Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

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Intercom, Inc.

JANUARY 14, 2019

Fittingly, the team’s selections crossed a range of publish dates, subjects and structures; from 1970’s era technical guidance on improving one’s own writing, to the latest and best thinking from the team at Google Ventures on how to make more time for what’s meaningful in your life. “The Inevitable” by Kevin Kelly.

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The Product Coalition

JANUARY 5, 2021

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. The advent of technologies such as smartphones and digital eCommerce and the plethora of online information?—?about

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Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Higher plans provide event-based content triggering, A/B testing , localization , etc. All plans get engagement reports, weekly digests, and custom branding. Integrations.

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The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

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