Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. However, a video thumbnail of a GIF breaks that pattern, because it piques curiosity and motivates users to click.

Onboarding KPIs

Userpilot

JUNE 2, 2025

78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. Integrate rich media and interactive elements What it is & why it matters: Incorporating images, GIFs, videos, or interactive buttons into push notifications makes them more engaging.

Analytic Tools

Bryce York

JANUARY 18, 2025

Don’t use a phone in portrait mode as your video… On your resume, if the company isn’t a household brand – incl. Ensure you have your technology set up appropriately and know how to use Google Meet / Zoom / whatever the hiring company uses. Know how to share your screen. Make sure your mic works clearly.

Product Management

Userpilot

OCTOBER 28, 2024

This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. A deep sense of loyalty to your brand ! …and tailored in-app tutorials to introduce core features.

User Testing

Userpilot

NOVEMBER 7, 2024

According to Wistia’s 2024 State of Video report , there’s not much difference in engagement rates for videos between 1 and 5 minutes, but engagement rates begin to decline drastically after the 5-minute mark. We’ve gathered five examples from leading brands that are transforming customer experience with their products.

Demo

UX Planet

MARCH 3, 2025

Key Design Considerations: Personal Branding: Clients hire people, not just work. Educational Websites Purpose: Online learning platforms and course websites facilitate knowledge-sharing through videos, text, and interactive elements. Designers, writers, and freelancers often use these to attract clients and opportunities.

Reporting Tools

UX Planet

MARCH 3, 2025

Here are detailed best practices: Functional and Straightforward Design: Keep the design clean and clutter-free, using a simple color scheme aligned with your brand. Appropriate Use of Images and Videos: Use high-quality, relevant images and consider videos for demonstrations.

User Testing

UX Planet

MAY 25, 2025

At a minimum, youll need the ability to record sessions in both video and audio formats to revisit conversations later. Most participants typically agree to video session recording, which is ideal, especially if you dont have a teammate as a note-taker.

User Testing

Reveal

DECEMBER 30, 2024

Solutions like Reveal achieve this with a fully branded, SDK-first approach, enabling smooth integration into your applications. Comprehensive Training Resources : Select a vendor that provides an extensive library of documentation, tutorials, and videos designed to empower users at all technical levels.

Data Visualization

UX Planet

JUNE 19, 2025

Effective training is essential, yet traditional formats — manuals, videos, and shadowing — often fail to convey the intricacies of advanced process tools and safety protocols. Traditional Pain Points: Manuals and videos offer limited spatial context. Capture video footage of maintenance steps for training or compliance documentation.

Data Visualization

Userpilot

APRIL 16, 2025

Multimedia support: Look for platforms that handle images, GIFs, videos, or screen recordings. Customization option: Tailoring elements like branding and custom fields lets you align the help desk with your products look and feel. Different module groups: Group links, videos, surveys, or flows in one resource center.

Analytic Tools

BrainMates

MAY 26, 2025

Even the much maligned Blockbuster and Video Ezy brands still exist as a handful of franchised kiosks. A product enters decline when the product is no longer needed (e.g., the problem is no longer a problem), it is effectively outcompeted by an alternative or the customer base erodes (e.g., societal change).

User Testing

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Best for : Monitoring brand mentions across the web and social media. Basically, you can use it to track all instances where your brand, products, or related keywords are mentioned online.

Feedback Software

UX Planet

JANUARY 18, 2025

For example, if users bought many items in size L or specific styles or brands in the past, this is considered. Personal user experience Here is a video that illustrates how itworks. Here are a few options I thought about for adding visual information: Upload existing videos/photos fromphones Pros: Easy and requires no extraeffort.

Customer Experience

Usersnap

DECEMBER 18, 2024

Visual Walkthroughs for Immediate Understanding Every update is paired with visuals or videos, like the custom feedback branding update, showcasing how users can personalize their feedback tools. Amplitude With short videos and screenshots , they dont just tell users whats newthey show it. Heres what makes it stand out: 1.

Data Visualization

Userpilot

JULY 17, 2025

Next, they include a single, focused call to action, typically a quick-start video or interactive checklist that guides users toward their first win. Next up, they share a video from a customer success manager that instantly humanizes the brand and increases the chance of users clicking through the email.

Customer Experience

Userpilot

DECEMBER 31, 2024

You can customize every element so the look and feel align with your brand image. You can add different types of content, such as video tutorials, interactive walkthroughs , and FAQs. Videos : You can embed video tutorials to provide visual guidance to users. Customizing search functionality in Userpilot resource center.

Embedded Analytics

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Beta testing insights help identify launch risks that could affect revenue, customer satisfaction, or brand reputation. Start for free , scale as your program grows.

User Testing

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. But beta testing can also help you decrease support costs, which can […] The best brands in the world partner with Centercode to perfect their products Delta Testing New to Delta?

User Testing

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. A retail app might highlight brand loyalty, while a business tool might focus on reporting needs or integrations. Start for free , scale as your program grows. Avoid these 3 common mistakes to maintain quality data.

User Testing

Usersnap

NOVEMBER 18, 2024

Features Appearance Customization Options Make every announcement visually engaging with tools to suit your brand’s style: Rich Text Editor: Craft detailed updates with ease. Media Support: Include images, GIFs, and videos to bring your updates to life. Custom branding and domain options.

Feedback Software

UX Planet

NOVEMBER 4, 2024

Brand reputational damage   — if you develop a reputation as a company or organisation that doesn’t care about usability, accessibility or inclusion, it could permanently tarnish your brand. Legal issues and financial penalties  — if usability issues could be considered accessibility issues, you might be in breach of regulations.

User Testing

Usersnap

DECEMBER 20, 2024

Imagine release notes that are more than text enhanced with screenshots , videos , and enhanced by feedback tools like Usersnap. Add screenshots, GIFs, or videos to break things down and help users understand your updates at a glance. Show, dont just tell : Add visuals (GIFs, videos) to make updates easier to understand.

Data Visualization

Product Talk

AUGUST 13, 2025

By Monday, he had a demo-ready prototype and a short video walk-through to share with internal stakeholders. To mitigate this, Jared switched from sharing the clickable prototype to a 90-second video walkthrough for internal review. They used AI to help polish the narrative, then created videos of their prototype in action.

Feedback Software

PMLesson's Ace the PM Interview

MARCH 4, 2025

Discord is a communication platform with text, chat, and video services and over 200 million users.   When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Learn how to prepare for Discord interviews with this in-depth guide.

Reporting Tools

Userpilot

JANUARY 15, 2025

You can even include links to helpful resources or videos to make the onboarding experience even smoother. Looms video addition is a unique approach I rarely saw in any welcome email. The video tutorial is a cool idea, but it misses a chance to sell the value of their business plan and content focused on the “ Why upgrade?

Onboarding KPIs

Userpilot

MARCH 30, 2025

E.G. a video conference tool that doesnt require invitees to sign up (but they can see all its unique features and feel compelled to try it). But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Leverage video content. Repurpose user-generated content (UGC).

Research Software

UX Planet

JUNE 1, 2025

Acquisition: Discovery and Attraction of IdealUsers In the acquisition phase, the goal is not simply to attract as many users as possible but to identify and engage those most likely to become loyal customers and brand advocates.

User Testing

Userpilot

MAY 17, 2025

Will we localize non-text elements like images, videos, and user-generated content? Maintain consistency across web and mobile platforms A consistent experience reinforces brand recognition and makes it easier for users to navigate your product regardless of their device. Add region-specific screenshots or promo videos.

Analytic Tools

Centercode

JULY 28, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. They let researchers: See how products fit into real-life settings Notice details users might not mention Observe workarounds and habits Remote interviews happen over video calls or phone.

User Testing

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. The hero section can comprise of a static image, animations, graphics, carousel or video. It forms the first impression of the landing page in the customer’s minds.

Analytic Tools

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Examples: Are you validating a brand-new user experience? Be transparent with […] The best brands in the world partner with Centercode to perfect their products Delta Testing New to Delta?

User Testing

Userpilot

MAY 17, 2025

Apps can now deliver faster load times, smoother video streaming, and richer real-time features without lag. This means that Netflix can now adjust video quality on the fly based on network strength, and Snapchat loads AR filters almost instantly, even on the move. Theres a bit of behavioral science at play here.

Analytic Tools

Userpilot

OCTOBER 10, 2024

The survey also allows for basic customization, such as branding colors. The main purpose of Loom’s onboarding is to help users start recording as soon as possible, which is perfect for a tool designed for instant video communication. It focuses on how you plan to use the tool—whether for work, education, or personal projects.

Onboarding KPIs

Userpilot

MAY 30, 2025

Each step is fully customizable, supporting images, videos, buttons, and dynamic user data. Its easy to set up and lets you test different flow formats like tooltips vs. slideouts or even compare whether a walkthrough works better than a short modal and video combo. You can also preview and launch everything without engineering help.

Analytic Tools

Centercode

JULY 30, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. In our interview with Jason Arbon, CEO of Test.ai, we dive deeper into the future […] The best brands in the world partner with Centercode to perfect their products Delta Testing New to Delta?

Feedback Software

Userpilot

MARCH 30, 2025

For in-app events like video playback or complex data retrieval that may require longer load times, try to use pre-loaders to engage users while they wait. Net Promoter Score (NPS) and user sentiment What it measures: User loyalty as well as their emotions, opinions, and attitudes about your brand. seconds for hot starts.

Analytic Tools