Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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Userpilot

JULY 12, 2025

What’s the main goal behind your interest in an Amplemarket Case Study? This is a common challenge we see in many case studies. An effective Amplemarket Case Study alternative might focus on reaching users with perfect timing. Explore a powerful alternative to the standard Amplemarket case study.

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Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Let’s dig in!

Data Visualization 105

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UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. d) Exploratory Persona Research: Detailed studies to develop personas based on actual research, not assumptions.

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User Testing Product Research Research Software Data Visualization 59

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

JULY 14, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. There are a lot of different customer engagement tools for different types of interactions and use cases, so it would be impossible (and impractical!)

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Another easy way to personalize?

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Data Visualization Feedback Software Analytic Tools Research Software 98

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. So the barriers to entry will be very high and we will need to standout by offering an innovative solution. Restaurants must generate food safety reports to comply with the food industry standard.

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Reporting Tools Data Visualization User Friction Feedback Software 65

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 17, 2024

Zoezi is an all-in-one platform for the wellness industry. Additionally, their in-house help center was difficult to maintain, and users had no easy way to report issues from within the product. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo !

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Data Visualization Customer Feedback Customer Experience Analytic Tools 105

UX Planet

FEBRUARY 1, 2024

Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being. By promoting financial literacy and providing tools for effective budgeting and planning, the application can empower users to make informed financial decisions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. End-to-end guides, in-app tutorials, or videos, on how to get around the platform. Self-service support. The best tools for building great end-support experiences include: Userpilot.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 12, 2024

Dealfront is a platform designed to enhance sales and marketing efforts by providing teams with reliable and compliant B2B data. The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. So, they looked for a third-party solution. How successful was it?

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Data Visualization Product Research Embedded Analytics Feedback Software 105

Userpilot

AUGUST 8, 2024

Talana is a company offering human resources solutions. The company realized their current onboarding solutions weren’t adequate, so they decided to give Userpilot a go. Userpilot is a no-code platform that allows you to create onboarding experiences and communicate with users via in-app messages. Want to learn more?

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Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 17, 2024

But firstly, let’s learn more about Impala: Impala is a pioneering software platform dedicated to democratizing social impact data. Our mission is to revolutionize how social impact is understood, measured, and achieved by providing accessible, actionable insights to nonprofits, grantmakers, and networks through a unified platform.

Customer Experience 105

Customer Experience User Testing Analytic Tools Feedback Software 105

Userpilot

MAY 29, 2024

Cuvama, a value selling platform, helps sales and customer success teams identify pain points, sell outcomes, and reinforce success. Initially, they trusted Pendo, a popular digital adoption tool, for the job. This resulted in the team using the product less often despite Pendo being an expensive tool. I love this.

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Data Visualization Analytic Tools Feedback Software Customer Experience 105

UX Planet

AUGUST 12, 2024

The goal was to develop a modern solution to address these issues. Image of Local supermarket Problem Statement Supermarkets struggle with manual delivery management systems. A modern, automated solution is needed to transform delivery processes and improve customer experience.

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Data Visualization Reporting Tools Analytic Tools Feedback Software 98

eG Innovations

JULY 9, 2025

Not all services and resource types currently support tags (see Services that support the Resource Groups Tagging API). Cost Allocation tags are a subset of tags used by AWS to help filter and track costs within tools such as AWS Cost Explorer. They are essential for chargeback, showback, and granular reporting.

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Data Visualization Reporting Tools Customer Experience User Testing 52

eG Innovations

NOVEMBER 19, 2020

This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. Lex Erades explains: “Users in our managed services utilize all kinds of applications that run in the SLTN data center, public clouds and/or from the application provider’s SaaS environment.

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UX Studio: Product Management

DECEMBER 5, 2017

As we ideated about the app’s different navigation possibilities, we tried to keep the two kind of personas in mind: the power user who visits the app daily to scan the meter and analyze the diagrams, and those who only record their meter monthly or because they need to report it anyway. d) It also checks daily averages.

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Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

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eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. How did that technology come about? That was very exciting!

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Feedback Software Reporting Tools Customer Experience Technical Review 105

eG Innovations

FEBRUARY 16, 2023

We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Download the report here. now generally available.

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Reporting Tools Research Software Data Visualization Customer Experience 52

eG Innovations

MARCH 15, 2022

I’ll also cover how eG Enterprise offers out-of-the-box functionality to avoid complex JSON scripting or tooling to implement monitoring. For example, to monitor processes on a system: Process name – Each process name must be defined. Implementing Alerting, Reporting and Dashboards. Out-of-the-box Dashboard.

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Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

PMLesson's Ace the PM Interview

MAY 13, 2025

These roles are often variations of the same core responsibilities, with slight differences in tools, scope, or domain expertise. BI Engineer vs. Product Analyst) Analysts wear multiple hats (data pipelines, dashboards, analysis) 🧠 Tip : Don’t focus too much on the job title.

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Userpilot

SEPTEMBER 30, 2024

CYBERBIZ is a Taiwan-based e-commerce platform, which currently supports a significant number of stores in the country. Dedicated to providing excellent customer experience, the CYBERBIZ product team decided to overhaul its key functionality and chose Userpilot as a tool to facilitate the process. Fewer support tickets.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

SEPTEMBER 21, 2020

Standard best-practice configurations: The Professional Services team identified the most common configuration starting points applicable to most customer implementations: Setup CRM Connector – Connect to Salesforce, Dynamics CRM, HubSpot, and other CRMs. So, we started making some changes to the way we ran our implementations.

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Reporting Tools Customer Experience Data Visualization Feedback Software 75

Userpilot

JULY 21, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. Looking into tools for business intelligence analysts? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Modus Create

APRIL 13, 2022

As an Atlassian Platinum Solution Partner and an official sponsor, our team at Modus Create attended the entire three-day event. There were multiple sessions and discussions on modern practices, ways customers use and benefit from Atlassian tools. . Atlassian intends to make Atlas the go-to tool for internal company updates. .

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

Userpilot

JUNE 30, 2024

TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

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Analytic Tools Data Visualization Feedback Software Research Software 52

Mind the Product

JANUARY 17, 2018

For example, if they are building an online education platform, they may define the ideal key behavior in concrete terms like, “Add online course schedule to their calendar, right after signing up for the course” or “Get to min 30 or 40 in their first online course.”. Have you helped them worry less? Imagine you are Quickbooks Online or Mint.

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PMLesson's Ace the PM Interview

APRIL 23, 2025

Role Focus Skills Examples Machine Learning Building and tuning ML models and systems. - Data engineering roles are more focused on infrastructure, pipelines, and tooling. If it calls for building pipelines and tuning models, go deeper on ML and systems. Product Sense & Case Study Approximately 45-60 minutes.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

eG Innovations

DECEMBER 9, 2021

How a full stack monitoring solution helped our enterprise customer pinpoint the cause of slowness in AWS Cloud. You need a modern AI-powered full stack monitoring solution to find the needle in the multi-layered haystack that is the cloud. Our customer is a mid-sized business that offers SaaS services to clients.

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Reporting Tools Data Visualization Customer Experience Software Review 52

eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility.

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Reporting Tools Data Visualization Customer Feedback Customer Experience 52