Userpilot
APRIL 17, 2024
Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.
The Product HQ
JUNE 1, 2024
The product management world relies on teams of product people who work in unison toward a central goal. In the case of someone like a Software product manager, this may prove challenging. After all, product managers have different duties and tasks depending on their organization and industry. Let’s dive right in.
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Userpilot
MAY 20, 2024
Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value.
The Product HQ
JUNE 1, 2024
Product management is an essential part of every offering of any sort of product or service. With so many new products in the market, the product management industry is growing exponentially. As a result, there’s a growing insurgence of hiring product manager interns across the United States and the rest of the world.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love. How to build feedback collection into your workflows to drive continuous improvement. This is an exclusive session you don't want to miss!
ProductPlan
JUNE 5, 2020
Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. We’ve scoured the certification landscape.
Userpilot
SEPTEMBER 5, 2022
Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. Customer success manager fundamentals, by Udemy.
Speaker: Christian Bonilla, VP of Product Management at UserTesting
Every product team wants to build things users love. How to surface feedback misalignment and recognize when it’s time to pivot. Use Product Management Today’s webinars to earn professional development hours! The goal may sound simple, but it’s hard to do. It’s why breakthrough products rarely happen by accident.
Speaker: Jessica Hall, Product Strategy & Design Leader and Co-Author of The Product Mindset
You’ve heard of Amazon and Vanguard, two of the most successful customer-focused businesses in the world, but have you heard Jim Collins’ Flywheel Effect? Every step of the product journey is informed by research: what works, what doesn’t, what customers want, what they need. Uncover how to supercharge and expand your Flywheel.
Speaker: Jim Morris, Founder, Product Discovery Group
By using the Product Discovery Cycle, teams can find new ideas, understand customer pain points, and test solutions quickly and cheaply. When teams solicit and act on customer feedback, they can cycle through ideas quicker, and find the best ones sooner. Developing multiple solutions to address your customers' major pain points.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
It can be a real challenge to collect, manage, and understand feedback from customers. And how can you bring the voice of the customer into projects you're already working on? Taking a proactive approach when collecting customer feedback will answer all these questions and ensure that you are building the best product.
Speaker: Scott Sehlhorst - President of Tyner Blain, Product Management and Strategy Consultant
What we build are features, intended to add value for our customers and advance our company's financial goals. We will look at how product managers shape the approach to building valuable products, and how to identify what is important to measure, avoiding vanity metrics and creating useful feedback to improve your product as you develop it.
Speaker: Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion, and Kristin Zibell, Director of Research Products and Services
This is where Experience Gap research comes in, and why inclusive research is crucial for your business and your customers. Your product needs feedback from diverse and marginalized populations to ensure you meet their needs. Use Product Management Today’s webinars to earn professional development hours!
Speaker: Kat Conner
Product management is evolving and gaining greater recognition as the means to creating this connection. During this webinar, we will discuss the nuances of product management in a rapidly evolving landscape, and provide insights into fostering collaboration, managing complexity, and driving efficient execution from strategy to delivery.
Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador
Often, product teams fall into the trap of creating a roadmap that doesn’t support timely customer feedback. This strategy is ineffective for developing a valuable product because it does not consider the volume of customer feedback. Product roadmaps must focus on the "now" and allow feedback to inform the "later.".
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