The Product HQ

JUNE 1, 2024

That’s why they also have to take in feedback and requests regarding the product strategy and product development process. To do so, they leverage customer feedback, product requirements, and stakeholder preferences as input that helps them define the best features for the software.

Reporting Tools 69

Reporting Tools Research Software Feedback Software Analytic Tools 69

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

Userpilot

MAY 22, 2024

What if you could get into your user’s brain? These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Data Visualization 94

Data Visualization Research Software User Testing Analytic Tools 94

Userpilot

AUGUST 23, 2023

TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Data Visualization 81

Data Visualization Reporting Tools Analytic Tools Research Software 81

Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 80

Customer Experience User Testing Data Visualization Feedback Software 80

The Product Coalition

JULY 7, 2023

PRODUCT LED GROWTH: PLG It’s a go-to-market strategy that puts the product at the forefront of the customer journey. Products are designed to deliver value back to customers after they’ve invested in them. PLG uses products to improve user experiences and product adoption leading to better business metrics.

Onboarding KPIs 97

Onboarding KPIs Customer Experience Feedback Software Customer Feedback 97

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

The Product HQ

MAY 10, 2024

Obtain a Certification in Product Management Learning is the first step towards becoming a data product manager but it is hard to learn everything yourself. Once you understand the basics and jargon, it is time to get a data product manager certification. Develop the Right Skills Certification in data PM develops the right skills.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys.

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

bpma ProductHub

JUNE 30, 2017

There are many ways to deliver your requirements to your engineers but none is more effective than user stories. ” A list of requirements might represent logic, long case studies might represent art, but user stories represent the best of bringing the two together with context. All user stories are not created equal.

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Journeyman: Delta 2020, the Virtual Customer Validation Conference.

User Testing 69

User Testing Customer Feedback Customer Experience Research Software 69

The Product HQ

APRIL 20, 2024

While there are several approaches to product development, there are five main phases that a product team has to go through to guarantee the project’s success: Research: In this stage, product managers investigate both their product market as well as the needs of possible users. Engage With Customers Talk to product users or customers.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

The Product Coalition

FEBRUARY 29, 2024

While this guide focuses on choosing LLMs for user-facing applications (think chatbots, writing assistants), remember they can also revolutionize internal tasks like report generation or data entry. This route promises customization but requires hefty computational resources and AI expertise. External : Think user experience.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

TechEmpower - Product Management

NOVEMBER 13, 2023

Even with the pop-up suggestions, we saw significant drop-off during user onboarding. The point is, empty textboxes aren’t just intimidating, they can significantly impact user engagement and conversion rates. Instead of an empty box, the user gets one filled with content to use as a jumping-off point.

Generative AI 118

Generative AI Artificial Inteligence Feedback Software Customer Experience 118

Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

Customer Experience 96

Customer Experience Feedback Software Analytic Tools User Testing 96

CardBoard

AUGUST 24, 2023

Imagine a team that aligns your product strategy with your business goals, fosters communication between different teams, and sifts through data to provide valuable insights. This includes strategic planning, collaboration between teams, handling customer feedback, analyzing data, and managing product launches.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

The Product HQ

MAY 10, 2024

Therefore, API product managers oversee their development and gain a smooth integration and end-user experience. Step 1: Get Certified in Technical PM Obtaining a valid certification for technical PM is the best way to start your journey of becoming an API product manager. API product managers have several responsibilities.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

Centercode

FEBRUARY 12, 2019

The spread of talent within the Customer Validation industry makes for brilliant conversations. These gatherings are rare, but each one offers incredible insights into both the state of Beta Testing and the professionals leading the charge. That’s in part why the Centercode User Group is one of our favorite events of the year.

User Testing 67

User Testing Customer Experience Product Research Customer Feedback 67

The Product HQ

MAY 10, 2024

Obtain Certification in Technical Product Management While the path to principal product manager doesn’t have to include technical product management, getting certified in technical product management is a wise step. Student interns should expect to gain real work experience from mentors who will provide them with guidance and feedback.

Customer Experience 52

Customer Experience User Testing Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Heap vs Pendo?

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

The Product HQ

MAY 10, 2024

To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market. The instructor provides feedback throughout the course and leads practical sessions to give candidates hands-on experience with the skills they’ve learned.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to acquire, convert, retain customers – and turn them into raving fans – you need to engage them first. Both metrics work together to help you retain customers and keep them happy.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

The Product HQ

MAY 10, 2024

More and more products are using more complex forms of technology to provide value to their customers. However, there are certification programs that help steer you in the right direction. On one hand, this helps you understand the pain points and problems that companies within given niches experience.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

The Product HQ

MAY 10, 2024

However, product development is a multifaceted discipline that sits at the crossroads between technology, business, and user experience. The UX aspect of product development requires you to conduct extensive customer and market research as well as carry out usability tests and product validation exercises.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

AUGUST 31, 2022

Brands that know how to create raving fans will always take the lion’s share of customers. It’s now your turn to convert everyday customers into raving fans. Raving fans are the customers who are obsessed with your brand and seize every opportunity to passionately tell others about you. Sounds too good to be true?

Feedback Software 84

Feedback Software User Testing Customer Experience Onboarding KPIs 84

BrainMates

SEPTEMBER 4, 2023

Product-led growth is a go-to-market strategy that relies on using your product as the primary vehicle to acquire, activate, and retain customers. It’s a strategy that puts the product at the forefront of your growth efforts, leveraging its value to acquire, activate, and retain customers. Would users have influence?

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). There are a few possible career paths for aspiring product managers with no experience. One sprint is never enough to develop a great product.

Data Visualization 90

Data Visualization Analytic Tools Technical Advisors User Testing 90

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. They stop your data from being useful, accessible, and comprehensive, preventing your teams from fully understanding your user and how to improve the product experience.

Data Visualization 49

Data Visualization Government Analytic Tools Customer Feedback 49

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Feedback Software 92

The Product Cafe

JANUARY 18, 2024

We've been following them for a long time and are really grateful for their unique insights. He is a key advisor and speaker known for his product strategy insights. Enzo Avigo A ten-year veteran in Product Management, focusing on user experience and product strategies. This course does not require a technical background.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Hacker Noon blog articles deliver a wealth of technical insights.

Blog 93

Blog Analytic Tools Research Software Feedback Software 93

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. But they are actually two different disciplines.

UX 152

UX User Testing Product Research Research Software 152

Userpilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. TL;DR The SaaS pricing page helps customers understand your offer, shows them the information they need before buying, and heavily influences overall conversion rates.

Feedback Software 82

Feedback Software User Testing Customer Experience Data Visualization 82

The Product Coalition

JULY 10, 2020

Customers are much, much , harder to please than they used to be! Customers don’t just want their needs to be met, they want to be delighted. this is a version of your product that you first launch to your customers. While you’re focusing on delighting your users, remember that the goal is still to be agile.

Product Research 98

Product Research User Testing Customer Experience Research Software 98

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Same with SaaS user onboarding tools.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

DECEMBER 7, 2021

UX designers focus on the aesthetics and usability of the product, including color palettes, fonts, user interfaces, and other elements. Several professional courses help you acquire the needed skills for a successful career in product design or user experience design. Extracting insights from user research data.

UX 91

UX Research Software User Testing Analytic Tools 91